Data compiled by the Federal Aviation Administration (FAA) shows that over this period Boston’s Logan Airport has one of the worst records for security among major US airports. Flight 11 and Flight 175 depart from Logan on 9/11. While it is only America’s eighteenth busiest airport, it has the fifth highest number of security violations. FAA agents testing its passenger screening are able to get 234 guns and inert hand grenades and bombs past its checkpoint guards or through its X-ray machines. Though it is possible that the high number of violations is because the FAA tests more frequently at Logan than elsewhere, an official later quoted by the Boston Globe says lax security is the only explanation, as all checkpoints at every major airport are meant to be tested monthly. In contrast, Newark Airport, from where Flight 93 departs on 9/11, has an above average security record. Washington’s Dulles Airport, from where Flight 77 takes off, is below average, though not as bad as Logan. Officials familiar with security at Logan will, after 9/11, point to various flaws. For example, the State Police office has no video surveillance of the airport’s security checkpoints, boarding gates, ramp areas, or perimeter entrances. [Boston Globe, 9/26/2001] Security cameras had been put into use at most US airports in the mid-1980s. When Virginia Buckingham takes over as executive director of Massachusetts Port Authority in 1999, she is surprised at the lack of cameras at Logan, and orders them that year. Yet by 9/11, they still will not have been installed. [Boston Herald, 9/29/2001; Boston Globe, 9/30/2001] In spite of Logan’s poor security record, after 9/11 the Boston Globe will report, “[A]viation specialists have said it is unlikely that more rigorous attention to existing rules would have thwarted the 10 hijackers who boarded two jets at Logan on Sept. 11.” [Boston Globe, 10/17/2001]
1997-September 1999: FAA Finds Repeated Security Violations at Airport Later Used by Ten Hijackers
The Federal Aviation Administration (FAA) finds at least 136 security violations at Boston’s Logan Airport between 1997 and early 1999. Flights 11 and 175 will depart from Logan on 9/11. Massachusetts Port Authority, which operates the airport, is fined $178,000 for these breaches, which include failing to screen baggage properly and easy access to parked planes. In summer 1999, a teenager is able to climb over the airport’s security fence, walk two miles across the tarmac, board a 747, and fly on it to London. In September 1999, the Boston Globe finds that doors are often left open at the airport, making it possible for potentially anyone to gain access to planes on the ground. [Boston Globe, 9/12/2001; Washington Post, 9/12/2001] After 9/11, an analysis by the Boston Globe will conclude that Logan’s security record is “dismal” (see 1991-2000). [Boston Globe, 9/26/2001]
May 7-July 24, 2001: Risk Management Specialist Warns Senator John Kerry of Possible ‘Coordinated Attack’
Brian Sullivan, a retired Federal Aviation Administration risk management specialist, writes a letter to Senator John Kerry (D-Mass.), concerned about an alarming lack of security at Boston’s Logan Airport. Flights 11 and 175 take off from Logan on 9/11. [Associated Press, 9/14/2001; Village Voice, 9/15/2004] The previous night a local TV station aired a report of an undercover investigation, which found that, nine times out of 10, a crew was able to get knives and other weapons through Logan’s security checkpoints, including the ones later used by the 9/11 hijackers. Sullivan writes: “With the concept of jihad, do you think it would be difficult for a determined terrorist to get on a plane and destroy himself and all other passengers? Think what the result would be of a coordinated attack which took down several domestic flights on the same day. With our current screening, this is more than possible. It is almost likely.” Following his letter, Sullivan has a videotape of the TV investigation hand-delivered to Kerry’s office. [Insight on the News, 6/17/2002; 9/11 Commission, 2/11/2004, pp. 4; New York Post, 3/15/2004] After 9/11, Kerry will say that his response was to pass the letter and videotape to the General Accounting Office, and consequently it began an undercover investigation into the matter. [Associated Press, 9/14/2001; Boston Globe, 9/15/2001] Sullivan will confirm Kerry having responded to his letter, and having asked the Department of Transportation’s Office of Inspector General to look into the matter. He comments, “I think Sen. Kerry did get it to the right people and they were about to take action.” [MSNBC, 9/16/2001] However, in the run-up to the 2004 presidential election where Kerry is the Democratic candidate, Sullivan will accuse him of having done “the Pontius Pilate thing and passed the buck.” An article in the right-wing New York Post will claim that Kerry’s only response to Sullivan was a brief letter towards the end of July 2001, and says Sullivan’s letter to him had made clear that the Department of Transportation was ineffective in responding to complaints about security problems. [New York Post, 3/15/2004]
July 30-August 1, 2001: Hijackings and Terrorism Are Key Topics of Discussion at an Airport Security Conference
A conference is held in San Francisco, California, to examine airport security, during which terrorism and hijackings are two of the main topics of discussion. The Airport Security Summit is held at the Hyatt Regency hotel, near San Francisco International Airport. [Security, 6/2001; Security Technology and Design, 10/2001] It is produced by World Research Group, a New York-based conference and training development company. [Security Technology and Design, 10/2001; World Research Group, 2011] Numerous top aviation and airport executives attend the three-day event, at which they discuss their security problems and successes. Participants include representatives from San Francisco International Airport, JFK International Airport in New York, Logan International Airport in Boston, United Airlines, the Federal Aviation Administration, and the US Department of Transportation, among others. [World Research Group, 6/19/2001; World Research Group, 6/19/2001; Airport Business, 9/2001] Aircraft hijackings and terrorism are two of the key agenda topics. [Security Technology and Design, 10/2001] The conference includes presentations with titles such as “It Can’t Happen Here: Anatomy of an Attempted Hijacking,” “Airport Safety and Security: Logan International Airport’s Approach,” and “Working Towards Better Partnerships to Combat Security Threats.” [World Research Group, 6/19/2001] The event is held “[i]n response to growing awareness that aviation security needed strengthening,” according to Security Technology and Design magazine. [Security Technology and Design, 10/2001]
September 5-11, 2001: 9/11 Hijackers’ Car Repeatedly Visits Boston’s Logan Airport
A car rented by some of the 9/11 hijackers is recorded several times on surveillance cameras going in and out of the parking lot at Boston’s Logan Airport in the days before the attacks, and is finally left at the parking lot on the morning of September 11 (see (6:45 a.m.) September 11, 2001). The car is a white Mitsubishi sedan that has been leased from an Alamo franchise in Springfield, Massachusetts. It is found after the attacks, on the evening of September 11, and contains a “ramp pass” enabling access to restricted areas of Logan Airport. Time magazine will speculate that “someone was reconnoitering with accomplices who worked on the planes, who could plant weapons onboard.” [USA Today, 9/13/2001; Washington Post, 9/14/2001; Boston Globe, 9/17/2001; Time, 9/24/2001]
September 8, 2001: Suspicious Visitors Try to Enter Boston Airport Control Tower
Several unidentified Middle Eastern men try unsuccessfully to get a tour of the air traffic control tower at Boston’s Logan Airport, while, later in the day, a Middle Eastern man is able to enter the tower and look around. In the first incident, around late morning or early afternoon, four or five Middle Eastern men approach an air traffic controller in the parking area while he is on a cigarette break. The controller will later describe two of the men as “approximately 38 to 42 years of age,” while the others are “approximately 30 to 34 years of age.” (Mohamed Atta, the oldest of the 9/11 hijackers, is 33 years old at the time of the attacks.) One of the older men has a mustache, and all of them are dressed casually. The men ask the controller to let them have a tour of the control tower, but he refuses. After a brief conversation, he gives the men a phone number to call if they want a tour. Later on this day, during the evening, a Middle Eastern man who introduces himself as a pilot is able to enter and tour the tower. The man is able to get to the tower’s 19th floor, even though access to that floor is restricted. Officials later surmise that he waited in one of the elevators until an employee on the 19th floor called for it, and then the employee went down after the Middle Eastern man got off. The man enters a room where some controllers are on break. When the controllers ask the man what he is doing, he says he is a pilot who wants a tour of the tower cab. An unnamed source will later describe: “He showed some ID, said he was a pilot, and because it was not a busy time, they said OK. It is not that unusual for a pilot to get a tour.” The man heads up the stairs to the tower cab where he spends about 15 minutes and engages the controllers there in conversation. He says he lives in Haverhill and has family in Afghanistan, and then leaves on his own. The two incidents on this day will be recalled as suspicious after the 9/11 attacks, but the identity of the Middle Eastern men will not be established. [Boston Globe, 9/16/2001; Boston Globe, 9/17/2001; 9/11 Commission, 2003]
September 9, 2001: 9/11 Hijacker Atta Is Witnessed Behaving Suspiciously at Boston’s Logan Airport
At Boston’s Logan Airport, during the morning, businesswoman Jan Shineman is checking in for Flight 11 to Los Angeles, when she notices a man resembling 9/11 hijacker Mohamed Atta behaving suspiciously. She later recalls him wearing “summery, holiday-type clothes… and he had no baggage, just a folder with a notebook.” She sees him again at the gate for Flight 11, “taking notes, watching the pilots in the cockpit through the window by the gate. They were running through their pre-flight checks.” She decides, “if he had boarded I would have told the captain about him, he was so odd and frightening.” [Guardian, 7/5/2002; Corbin, 2003, pp. 229] Atta will return to Logan Airport and board Flight 11 to Los Angeles on 9/11. [9/11 Commission, 7/24/2004, pp. 1-2]
6:20 a.m.-7:27 a.m. September 11, 2001: Flight 175 Hijackers Check In at Airport and Board Plane; None Selected for Additional Security Scrutiny
All five Flight 175 hijackers reportedly check in at Boston’s Logan Airport, pass through a security checkpoint, and board their plane during this period. The five hijackers are Marwan Alshehhi, Fayez Ahmed Banihammad, Hamza Alghamdi, Ahmed Alghamdi, and Mohand Alshehri. [9/11 Commission, 8/26/2004, pp. 89] The FAA has a program in place called CAPPS, which selects passengers for more thorough security screening based on suspicious behavior such as buying a one-way ticket or paying with cash (see (6:20 a.m.-7:48 a.m.) September 11, 2001). Although reports claim that between two and five of the Flight 175 hijackers have one-way tickets, none are selected by CAPPS. [WorldNetDaily, 4/24/2002; US Congress, 9/26/2002; US Congress, 9/26/2002; Washington Post, 1/28/2004; 9/11 Commission, 8/26/2004, pp. 18] Two of them have problems answering security questions at the ticket counter (see (6:20 a.m.-6:53 a.m.) September 11, 2001). At the security checkpoint, all five would pass through a walk-through metal detector, and an X-ray machine would screen their carry-on luggage. But Logan Airport has no video surveillance of its checkpoints (see 1991-2000), so there is no documentary evidence of exactly when they go through, or how they are processed. Jennifer Gore, the young supervisor overseeing the checkpoint, is later unable to recall seeing any of them. The Globe and Mail will explain, “[S]he was trained to look for metal bits in bags and in clothes, not people.” [Globe and Mail, 9/7/2002; 9/11 Commission, 7/24/2004, pp. 2; 9/11 Commission, 8/26/2004, pp. 18]
6:20 a.m.-6:53 a.m. September 11, 2001: Two Flight 175 Hijackers Check in at United Airlines Ticket Counter; Uncertainty Over Their Identities
Two of the Flight 175 hijackers approach a customer service representative at the United Airlines ticket counter at Boston’s Logan Airport. The two appear unaccustomed to traveling. One tells the representative, Gail Jawahir, that he needs a ticket, though upon examining his documents she finds he already has one. Both men have problems answering standard security questions, which Jawahir has to repeat very slowly until they give the routine, reassuring answers. There is conflicting evidence over their identities. Jawahir will place her encounter with the men at “shortly before 7 a.m.” Shown photos of the alleged hijackers after 9/11, she will indicate that one of the two she encountered resembled Mohand Alshehri, suggesting the two were Alshehri and Fayez Ahmed Banihammad, who checked in at 6:53 a.m. Yet she recalls the two having the same last name and having assigned seats on Row 9 of the plane, suggesting they were Ahmed and Hamza Alghamdi, who checked in at 6:20 a.m. [9/11 Commission, 7/24/2004, pp. 2, 451; 9/11 Commission, 8/26/2004, pp. 17-18, 89]
6:45 a.m. September 11, 2001: 9/11 Hijackers Cause Trouble at Logan Airport; Have Flight Training Manuals in Car
Flight 11 hijackers Waleed Alshehri, Wail Alshehri, and Satam Al Suqami arrive at Boston’s Logan Airport in a rental car, which they park in the airport’s central parking lot. [9/11 Commission, 8/26/2004, pp. 5] An unidentified man who arrives at Logan Airport at “about 6:30 a.m.” for an early flight has an argument with several Middle Eastern men over a parking space, before moving on, according to the News of the World. Some early press reports will say his confrontation is with five men. [Boston Herald, 9/12/2001; Daily Telegraph, 9/13/2001; ABC News, 9/14/2001; News of the World, 9/16/2001] However, the 9/11 Commission will later describe the incident differently. It will say there are just three Middle Eastern men, and the man ends up parked next to them. One of the Middle Eastern men opens his car door to get out and then spends time “fiddling with his things,” thus trapping the man in his car. Eventually the man has to force his way out, but the Middle Eastern men are completely unresponsive to him, saying nothing. The man will report the incident to authorities after hearing of the attacks. However, whether he identifies the men as Flight 11 hijackers is unstated. The hijackers’ car, which is associated with either Wail or Waleed Alshehri, will be found in the lot later in the day of 9/11. [9/11 Commission, 8/26/2004, pp. 85] Authorities will find Arabic-language flight training manuals inside the Mitsubishi rental. [Associated Press, 9/12/2001; Boston Herald, 9/12/2001; Daily Telegraph, 9/13/2001]