Several months into its investigation, the 9/11 Commission is already dissatisfied with the Department of Defense (see July 7, 2003).
Recorded Conversations Not Provided to Commission – When its staff take a tour of a Northeast Air Defense Sector (NEADS) facility in Rome, New York, which helped coordinate the air defense on the day of 9/11, the staff enter the operations room, which has “more than 20 banks of operators: some weapons controllers and some flight controllers.” The staff find that the operators’ conversations are always tape-recorded, but the tapes for 9/11 have not yet been sent to the Commission. In addition, according to Commission Chairman Tom Kean and Vice Chairman Lee Hamilton, “there were also discrepancies between things NORAD was telling [the Commission] about their performance on the morning of September 11—things that the agency had stated publicly after 9/11—and the story told by the limited tapes and documents the Commission had received.”
‘Egregious’ Failure – Upon learning of the existence of the tapes, team leader John Farmer immediately suspends the tour and the interviews and flies to meet Kean in New Jersey. [Kean and Hamilton, 2006, pp. 85-88] Farmer will say that the failure to produce the tapes was “egregious,” as, “Those tapes told the story of the air defense better than anything else that anyone could have given us.”
Subpoena Demanded – Farmer demands that a subpoena be issued to the Pentagon for the tapes. He tells Kean: “Listen, we have to subpoena this stuff. We may not get it, but if we don’t try to get it, how can you explain to the public that we have done our job?” Farmer is aware that it will be difficult to get a subpoena on the Pentagon—“When you’re talking about subpoenaing the DOD, the room goes quiet”—but he decides privately: “I would have quit if we didn’t. I felt we were becoming a laughingstock.” [Shenon, 2008, pp. 204]
Lost Time – Despite opposition from its Vice Chairman Lee Hamilton (see (Late October-Early November 2003)) and, allegedly, its Executive Director Philip Zelikow (see November 5, 2003), the Commission will subpoena NORAD for the tapes (see November 6, 2003). However, according to Kean and Hamilton, this means that “the staff had lost so much time that our hearing on the 9/11 story in the skies was postponed for months. Indeed, the delays from NORAD and the FAA made it highly unlikely that the team could complete its work as scheduled.” [Kean and Hamilton, 2006, pp. 85-88] Chapter 1 of the Commission’s final report will draw heavily on the tapes. [9/11 Commission, 7/24/2004, pp. 1-46]
Contrast with Other Aspects of Investigation – However, the Commission does not make the same effort with all day of 9/11 recordings. For example, it does not even find out which person(s) from the Department of Defense participated in a White House video conference chaired by counterterrorism “tsar” Richard Clarke during the attacks (see (9:10 a.m.) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 36]
Shortly Before October 26, 2003: 9/11 Commission Chairman Blasts White House over Lack of Access to Presidential Daily Briefs
9/11 Commission Chairman Thomas Kean gives an interview to the New York Times in which he attacks the White House over its withholding of classified intelligence about al-Qaeda and attacks on the US from the Commission (see Late January 2003, June 2003, Late Summer 2003, and October 16, 2003). Although he does not mention Presidential Daily Briefs (PDBs) specifically, thinking their name secret, he says, “We’re having trouble with the White House,” meaning that a subpoena may have to be issued. He adds: “Any document that has to do with this investigation cannot be beyond our reach. I will not stand for it.” The piece runs as the lead story on page one of the newspaper, causing a good deal of criticism of President George Bush. It is picked up by Democrats, such as presidential candidate Joe Lieberman, who says, “After claiming they wanted to find the truth about September 11, the Bush administration has resorted to secrecy, stonewalling, and foot-dragging.” [New York Times, 10/26/2003; Shenon, 2008, pp. 215-216] As a result of this story, President Bush makes a statement identifying the documents the Commission wants as PDBs and promising to work with the Commission to give it some access. [Shenon, 2008, pp. 216-217]
November 5, 2003-January 2004: 9/11 Commission’s Attempt to Get Access to Detainees Fails
After the 9/11 Commission becomes unhappy with the information it is getting from detainees in US custody who may know something about the 9/11 plot (see Summer 2003), it asks CIA Director George Tenet to let it either talk to the detainees itself, or at least view interrogations through a one-way mirror. [Kean and Hamilton, 2006, pp. 119-126]
Reasoning – Dieter Snell, the head of the Commission’s plot team and a former prosecutor, is extremely keen that the detainees, such as Khalid Shaikh Mohammed and Ramzi bin al-Shibh, be interviewed. According to author Philip Shenon, he is aware that “testimony from key witnesses like the al-Qaeda detainees would have value only if they were questioned in person, with investigators given the chance to test their credibility with follow-up questions. The face-to-face interrogations would be especially important in situations in which the al-Qaeda members were giving conflicting testimony.” [Shenon, 2008, pp. 182]
Request Denied – However, Tenet denies the request because he does not want the Commission to know where the detainees are, and he claims questioning by a Commission staffer could apparently damage the “relationship” between interrogator and detainee and “upset the flow of questioning.” In addition, Tenet is worried that if the Commission has access to the detainees, Zacarias Moussaoui might also be able to compel them to testify in court, so he rejects compromise proposals.
Pushback – The Commission decides “to push the issue” and drafts a letter outlining why they should have direct access. Although the draft is seen by Tenet and Defense Secretary Donald Rumsfeld, it is never officially sent. At a White House meeting attended by Rumsfeld and commissioners Lee Hamilton and Fred Fielding, Tenet and Attorney General Alberto Gonzales repeat the arguments Tenet made previously, but Tenet says the Commission can submit written questions, and a CIA “project manager” will try to get them answered. After the administration “plead[s]” with the Commission not to use public pressure to get access to detainees, the Commission decides to drop the matter.
Relatives and Media Blamed – Hamilton and Commission Chairman Thomas Kean will later partially blame the victims’ relatives and media for this failure: “Interestingly, there was no pressure from some of the usual sources for us to push for access. For instance, the 9/11 families never pressed us to seek access to detainees, and the media was never engaged on this issue.” Kean and Hamilton will later say that the “project manager” arrangement works “to a degree.”
Report Includes Disclaimer – However, a disclaimer will be inserted into the 9/11 Commission Report in the first of two chapters that draw heavily on detainees’ alleged statements (see After January 2004). It will say that the Commission could not fully judge the credibility of detainee information, so, according to Kean and Hamilton, “it [is] left to the reader to consider the credibility of the source—we had no opportunity to do so.” [Kean and Hamilton, 2006, pp. 119-126]
Criticism from Staffer – Commission staffer Ernest May will later criticize the Commission’s “reluctance ever to challenge the CIA’s walling off al-Qaeda detainees.” May will also say: “We never had full confidence in the interrogation reports as historical sources. Often we found more reliable the testimony that had been given in open court by those prosecuted for the East African embassy bombings and other crimes.” [New Republic, 5/23/2005] CIA videotapes and transcripts of interrogations are not provided to the Commission (see Summer 2003-January 2004).
November 6, 2003: 9/11 Commission Issues Subpoena to Pentagon
The 9/11 Commission votes to issue a subpoena on the Defense Department for documents withheld from it regarding the fighter response on the day of the attacks. The vote follows a demand from the Commission’s team investigating the air defense that it be issued, as the military has been withholding documents and making false statements (see Late October 2003), as well as the failure of last-ditch attempts to stop the subpoena’s issue (see (Late October-Early November 2003) and November 5, 2003).
Chairman Kean Has Decisive Vote – The four ordinary Democratic commissioners vote for the subpoena’s issue, but Democratic Vice Chairman Lee Hamilton votes against, together with three ordinary Republican commissioners. The fourth Republican commissioner, Slade Gorton, votes for the subpoena. This means that Tom Kean, the Commission’s Republican chairman, has the deciding vote, and he votes for the subpoena. He dislikes voting against Hamilton, but thinks NORAD is trying to hide something. [Shenon, 2008, pp. 207-208]
‘Especially Dismayed’ – In a statement issued after the vote, the Commission says it is “especially dismayed” by incomplete document production on the part of NORAD. The Commission explains, “In several cases we were assured that all requested records had been produced, but we then discovered, through investigation, that these assurances were mistaken.” [Associated Press, 11/7/2003]
Documents Expose Apparent False Statements by NORAD – When the documents arrive, according to author Philip Shenon, they show that “NORAD’s public statements about its actions on 9/11 had been wrong, almost certainly intentionally.” Based on interviews of 9/11 Commission staffers, Shenon will add: “This was not the fog of war. This was the military trying to come up with a story that made its performance during 9/11 look reasonably competent, when in fact the military had effectively left the nation’s skies undefended that morning.” In particular, tape recordings of communications at NORAD’s Northeast Air Defense Sector (NEADS) indicate that the military did not know of the hijacking of Flight 93 until it had crashed. 9/11 Commission team leader John Farmer will even say that it is “99 percent” certain that Pentagon officers knew they were lying when they made statements to the Commission, sometimes under oath. [Shenon, 2008, pp. 208]
November 7, 2003: 9/11 Commission, White House Strike Deal on Access to Presidential Daily Briefs: Only One Commissioner and One Staffer Will See All of Them
The 9/11 Commission and the White House come to a deal on the Commission’s access to Presidential Daily Briefs (PDBs) relevant to its work. The Commission and White House had been in dispute about the issue for nearly a year (see Late January 2003, June 2003, Late Summer 2003, October 16, 2003, Shortly Before October 26, 2003, and November 6, 2003).
Arrangement – The deal gives Commission Chairman Thomas Kean and Vice Chairman Lee Hamilton, plus two others on the Commission to be designated, access to a group of 20 “core” PDBs clearly relevant to the Commission’s work. In addition, two of these four can read all possibly relevant PDBs and insist on the other two being allowed to see anything they think is important. The deal is struck by Kean and Hamilton for the Commission, White House counsel Alberto Gonzales, and White House chief of staff Andy Card. The Commission designates commissioner Jamie Gorelick and its executive director, Philip Zelikow, as the two who will help Kean and Hamilton and also review all the other PDBs. The other seven commissioners and the rest of the staff cannot see the PDBs.
Criticism – Two of the commissioners, Democrats Tim Roemer and Max Cleland, are extremely angry with the deal and complain the Commission cannot function properly without all the commissioners seeing all the relevant documents. The victims’ relatives are also extremely unhappy, and the Family Steering Committee releases a statement saying, “A limited number of commissioners will have restricted access to a limited number of PDB documents,” adding, “The Commission has seriously compromised its ability to conduct an independent, full, and unfettered investigation.” They are also unhappy that Zelikow is one of the two handling the main review, because they are concerned about his ties to National Security Adviser Condoleezza Rice, among other issues (see March 21, 2004). One of the victim’s relatives, Kristen Breitweiser, says, “How much more of Zelikow do we have to take?” The Commission’s counsel, Daniel Marcus will agree with the families, saying, “If we were going to have a staff person do this, Philip was not the right person.” [Shenon, 2008, pp. 218-219]
Early December 2003: 9/11 Commissioner Gorelick Shocked by Specificity of Al-Qaeda Warnings Contained in PDBs
9/11 Commission member Jamie Gorelick is given access to the previously sacrosanct Presidential Daily Briefings (PDBs) from the Clinton and Bush administrations (see Early December 2003). Like commission chair Thomas Kean, Gorelick is struck by the general lack of information in the documents (see Early December 2003), but the thing that strikes her most about the PDBs is just how many warnings were given in the months preceding the 9/11 attacks. Details of the predicted terrorist attack were lacking—the US intelligence community did not know where or when the attacks would take place—but the message from the spring, summer, and fall of 2001 was clear: the US must be prepared for a massive assault either on one of its foreign allies or on itself. Gorelick later recalls the warnings say the anticipated attacks are “the worst thing [the US has] ever seen—an unprecedented threat.” The August 6, 2001 PDB (see August 6, 2001) contained warnings about specific threats to American targets, particularly “federal buildings in New York.” Gorelick, like everyone else in the Commission, has never seen the actual August 6 PDB, and she is shocked by the detail and the specificity of the warnings. The characterization of the warnings as “historical” (see May 16, 2002) is inexplicable, she thinks. [Shenon, 2008, pp. 221-222]
Early December 2003: 9/11 Commission Chair Kean Shocked to Discover Lack of Information in Presidential Daily Briefings
Thomas Kean, the chairman of the 9/11 commission, finally gains access to Bill Clinton’s and George W. Bush’s Presidential Daily Briefings (PDBs). Co-chairman Lee Hamilton calls the PDBs the “holy of holies.” They are documents that the Bush administration has worked relentlessly to keep out of the commission’s hands. Kean assumes that the documents are chock full of critical information. “I thought this would be the definitive secrets about al-Qaeda, about terrorist networks, and all the other things that the president should act on,” Kean will later recall. “I was going to find out the most important things that a president had learned.” Kean believes the PDBs should contain “incredibly secretive, precise, and accurate information about anything under the sun.” When he begins reading through the PDBs, he finds that the documents are not what he expected. He finds that they contain almost nothing of use. The realization terrifies him—these digests of the most important, sensitive secrets garnered by the US intelligence community, at a cost of tens of billions of dollars per year, used by the president to base his actions and decisions upon, are, in Kean’s words, “garbage.” He continues, “There really was nothing there—nothing, nothing.” Had his students at Drew University turned in terms papers this poorly researched, he says, “I would have given them an F.” There are a few snippets of solid information among the dross, tidbits about al-Qaeda and other terrorist groups. Occasionally, something intriguing catches Kean’s attention, for instance a report of a sighting of Osama bin Laden or a tip from a foreign intelligence service about possible future actions by a terrorist group. But most of the PDB contents could have been gleaned from reading the newspaper. Author Philip Shenon will write: “Perhaps the reason why the White House had fought so hard to block the commission’s access to the PDBs was that they revealed how ignorant the government was of the threats it faced before 9/11. Kean could understand their fear. Imagine the consequences if al-Qaeda and its terrorist allies knew how little the United States really knew about them.” [Shenon, 2008, pp. 220-221] 9/11 Commissioner Jamie Gorelick also sees the same PDBs around the same time, and while she also is surprised by the lack of detail, she is more surprised at how alarming the warnings about an al-Qaeda attack are (see Early December 2003).
Shortly After December 9, 2003: New 9/11 Commissioner Threatens to Quit over Executive Director Zelikow’s Ties to Rice, but Is Persuaded to Remain
9/11 Commissioner Bob Kerrey threatens to resign from the commission after discovering a memo written by the commission’s Executive Director Philip Zelikow outlining Zelikow’s ties to National Security Adviser Condoleezza Rice (see 1995). Kerrey, who was recently appointed to the commission (see December 9, 2003), makes this discovery on his first day at the commission’s offices.
Conflict of Interests – Kerrey will later say that, although he was aware Zelikow and Rice were friends, he “just could not believe” the more detailed information the memo contains. For example, Zelikow had been responsible for downgrading terrorism as a priority in the Bush administration (see January 3, 2001) and had authored a pre-emptive war doctrine that amounted to the “gene code” for the administration’s policy on Iraq (see September 20, 2002). Author Philip Shenon will write, “Kerrey wondered how [9/11 Commission Chairman Tom] Kean and [Vice Chairman Lee] Hamilton could have agreed to put someone with such an obvious conflict of interest in charge of the investigation.”
Persuaded to Remain – The next day, Kerrey meets Kean and tells him, “Look, Tom, either he goes or I go.” Kean tries to talk Kerrey out of it, saying he and Hamilton are keeping a close eye on Zelikow for signs of partisanship. However, he only convinces Kerrey to continue to think over his decision. Shenon will comment, “For Kean, it was hard to see which would be worse, the loss of Zelikow so late in the investigation or the angry resignation of a newly arrived commissioner because of Zelikow’s conflicts of interest.” Soon after this, Kean convinces Kerrey to drop his threat to resign entirely, and both Kerrey and Zelikow remain on the commission. [Shenon, 2008, pp. 164-165]
December 17-21, 2003: 9/11 Commission Chairman Says 9/11 Attacks Were Preventable
For the first time, 9/11 Commissioner Thomas Kean says that the 9/11 attacks could and should have been prevented. Kean, a Bush appointee and former Republican governor of New Jersey, states that “This was not something that had to happen… There are people that, if I was doing the job, would certainly not be in the position they were in at that time because they failed. They simply failed.” In 2002, FBI Director Robert Mueller stated, “[T]here was nothing the agency could have done to anticipate and prevent the [9/11] attacks” (see May 8, 2002) and other Bush administration officials have also said the attacks were all but unstoppable. Kean promises major revelations from the FBI, CIA, Defense Department, NSA, and possibly former President Clinton and President Bush. [CBS News, 12/17/2003] But within days, Kean amends his comments. He says that he wants to make it “clear” that he meant that officials at the operational level two years ago deserved to be singled out for blame and that no judgments had been reached about senior officials. This coincides with continued attempts from the White House to paint the intelligence prior to the attacks as non-specific “chatter,” and the attacks themselves as “literally bolts from the blue.” [Boston Globe, 12/21/2003]
December 21, 2003: Fifth Nationwide Orange Alert Is Based on False Information
Secretary of Homeland Security Tom Ridge raises the nationwide terror alert level to orange. He states that “These strategic indicators, including al-Qaeda’s continued desire to carry out attacks against our homeland, are perhaps greater now than at any point since Sept. 11.” In his announcement, Ridge cites further reports that al-Qaeda is planning further operations, and that “extremists abroad” are anticipating attacks on the scale of those on September 11, 2001. He states that “credible sources suggest the possibility of attacks against the homeland around the holiday season and beyond.” Officials repeatedly warn about threats to the aviation sector. [CBC News, 12/21/2003] The Department of Homeland Security (DHS) says it has reliable and corroborated information from several sources indicating that a plot, similar to 9/11, is in an advanced stage. US officials focus their investigation on the “informed belief” that six men on Air France Flight 68, which arrives in Los Angeles daily at 4:05 p.m., are planning to hijack the jet and crash it near Los Angeles or Las Vegas. Officials say some names on the passenger manifest match those of known Taliban and al-Qaeda terrorists, with one of them being a trained pilot with a commercial license. Six Air France flights between Paris and Los Angeles are canceled by French Prime Minister Jean Pierre Raffarin. [Milwaukee Journal Sentinel, 12/24/2003] The terror alert turns out to be baseless. The names identified as terrorists turn out to be a five-year-old boy, whose name had been mistaken for an alleged Tunisian terrorist, an elderly Chinese lady who used to run a restaurant in Paris, a Welsh insurance salesman, and three French nationals. [Rolling Stone, 9/21/2006 
] Further investigation of the Tunisian man reveals that he has no plans to leave the country, no criminal record, and no links to extremism. [Red Orbit, 12/25/2003] Despite criticism of the investigation, French authorities praise the level of cooperation between intelligence agencies. A spokesman for the prime minister says “What is important is that the evaluation of threats continues, and they are undertaken between the Americans and the French in a framework of intense cooperation. Franco-American cooperation in this domain is exemplary.” [Red Orbit, 12/25/2003] This alert comes in the wake of the comments of the chair of the 9/11 Commission, Tom Kean, suggesting that the 9/11 attacks could have been prevented. President Bush is criticized in the press for the continuing failure to find weapons of mass destruction in Iraq. [Rolling Stone, 9/21/2006 ]
