John Bridgeland, the director of the White House Domestic Policy Council, and two other government officials head to the Federal Emergency Management Agency (FEMA) headquarters in Washington, DC, where they discuss the government’s domestic response to the day’s terrorist attacks with FEMA officials. In the Presidential Emergency Operations Center (PEOC) below the White House, Bridgeland has been talking about the federal government’s domestic response to the attacks with Josh Bolten, the deputy White House chief of staff, and the two men have identified several questions that need to be answered. They want to know, in particular, how FEMA is responding. Bolten instructs Bridgeland to go to the White House Situation Room, grab Gary Edson, the deputy national security adviser, and then go with him to visit FEMA. Bridgeland and Edson are joined by Lisa Gordon-Hagerty, the director for combating terrorism on the National Security Council, and the three of them then head to FEMA headquarters.
FEMA Is a ‘Blur of Activity’ – Joseph Allbaugh, the director of FEMA, is currently away from Washington, having been at a conference in Big Sky, Montana (see September 8-11, 2001). But when they arrive at the headquarters, Bridgeland, Edson, and Gordon-Hagerty find the FEMA response to the attacks is already under way and Allbaugh’s staff is “a blur of activity.” Their dozens of questions are answered in detail by FEMA officials, led by Liz DiGregorio, the agency’s chief of staff.
FEMA Officials Describe Their Response to the Attacks – The FEMA officials, according to Bridgeland, say: “They had activated emergency operations to the highest level and had dispatched urban search and rescue teams, disaster medical teams, and disaster mortuary teams to New York and the Pentagon. They had deployed mobile emergency communications systems and were creating staging areas on the ground to manage the emergency response. They were also thinking ahead to what they should do to meet recovery needs—such as providing grants to first responders, public assistance grants, temporary housing, crisis counseling, help with funeral expenses, disaster unemployment assistance, and more.” The FEMA officials talk about using the US Army Corps of Engineers to help New York City remove debris, and they are considering ways of increasing the capacity of hospitals in New York. When the three White House officials leave FEMA headquarters, Bridgeland takes with him the “Emergency Declaration for the Release of Federal Aid to New York and Washington” for President Bush to sign. When they arrive back at the White House, Bridgeland gives this document to the staff secretary, who controls “all of the paper flow into the president.” [Bridgeland, 2012, pp. 6-8]
Shortly Before 12:30 p.m. September 11, 2001: Richard Clarke Heads to White House Bunker; Told that Vice President Cheney Keeps Hanging up Clarke Telephone, and Cheney’s Wife is Interfering
Counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, is informed that Vice President Dick Cheney wants him to come down to the Presidential Emergency Operations Center (PEOC), located below the East Wing of the White House. Clarke heads down and, after being admitted by Cheney’s security detail, enters the PEOC. In addition to the vice president and his wife Lynne Cheney, the PEOC contains National Security Adviser Condoleezza Rice, political adviser Mary Matalin, Cheney’s chief of staff I. Lewis “Scooter” Libby, deputy White House chief of staff Josh Bolten, and White House counselor Karen Hughes. Clarke can see the White House Situation on a screen. But Army Major Mike Fenzel, who is also in the PEOC, complains to him, “I can’t hear the crisis conference [that Clarke has been leading] because Mrs. Cheney keeps turning down the volume on you so she can hear CNN… and the vice president keeps hanging up the open line to you.” Clarke later describes that Lynne Cheney is, like her husband, “a right-wing ideologue,” and is offering her advice and opinions while in the PEOC. When Clarke asks the vice president if he needs anything, Cheney replies, “The [communications] in this place are terrible.” His calls to President Bush keep getting broken off. By the time Clarke heads back upstairs to the Situation Room, it is 12:30 p.m. [Clarke, 2004, pp. 17-19]
6:30 p.m. September 11, 2001: First Lady Driven to White House by Secret Service Agents, Taken to Underground Command Center
Laura Bush, the president’s wife, is driven, by members of the Secret Service, to the White House from the Secret Service headquarters in Washington, DC, and is then escorted down to the Presidential Emergency Operations Center (PEOC) below the White House. [Bush, 2010, pp. 203-204] Bush was brought to the Secret Service headquarters this morning for her own safety (see (10:10 a.m.-10:55 a.m.) September 11, 2001 and (10:55 a.m.) September 11, 2001). [Woodward, 2002, pp. 17; Kessler, 2006, pp. 136]
First Lady Reassured that No More Attacks Will Occur – There, she spent much of the afternoon “like most other Americans, glued to the television,” according to Us Weekly magazine. Bush was, however, “perhaps more at ease than the average American because her [Secret Service] agents were receiving news before it was reported on television.” Bush will later recall: “[A]fter some time, we started hearing from our agents that most of the planes [in US airspace] had been accounted for, fairly early in the day, I think, before they really started announcing it on television. So at some point we started feeling reassured that [a terrorist attack] wasn’t going to happen again that day.” After Bush and those with her learned that the president would be returning to Washington today (see (4:00 p.m.) September 11, 2001 and (4:33 p.m.) September 11, 2001), Bush’s Secret Service agents decided that the first lady could go back to the White House.
First Lady Arrives at White House – At 6.30 p.m., she will recall, Bush gets into a Secret Service motorcade and is driven to the White House by Dave Saunders, one of her agents. [CNN, 9/11/2001; Us Weekly, 10/15/2001; Kessler, 2006, pp. 136; Bush, 2010, pp. 203] It is a short journey, as the Secret Service headquarters is just a few blocks from the White House. [Washington Post, 8/23/2009] Bush is driven along the deserted streets and then her vehicle goes at full throttle through the gate of the White House. She notices “[h]eavily armed men in black” swarming over the White House grounds. She then gets out of the vehicle, preceded by her Secret Service agents.
First Lady Taken to Underground Conference Room – Bush is “hustled inside” the White House, she will recall, and taken “downstairs through a pair of big steel doors that closed behind me with a loud hiss, forming an airtight seal.” She then walks along the hallway below the White House to the PEOC, and is taken into the conference room adjacent to the PEOC’s “nerve center.” Those already in the room include National Security Adviser Condoleezza Rice, White House counselor Karen Hughes, and deputy White House chief of staff Josh Bolten. Vice President Dick Cheney and his wife, Lynne Cheney, are also there. Lynne Cheney comes over and hugs the first lady. She then whispers into the first lady’s ear, “The plane that hit the Pentagon circled the White House first” (see 9:34 a.m.- 9:37 a.m. September 11, 2001). This information, Bush will comment, causes a “shiver” to “vibrate down [her] spine.” [Bush, 2010, pp. 203-204] President Bush will join the first lady in the PEOC at 7:10 p.m., after he arrives at the White House (see 7:10 p.m. September 11, 2001). [Bush, 2010, pp. 137-138; Bush, 2010, pp. 204-205] Staffers who were with the first lady at the Secret Service headquarters went to the White House and then headed home at around 4:30 p.m. (see (4:30 p.m.) September 11, 2001). [National Journal, 8/31/2002]