The 9/11 Commission begins to look for ways to get rid of one of its members, Democrat Max Cleland, who the other commissioners have come to dislike.
Accusations of Partisanship – According to author Philip Shenon, some of the Commission’s members feel that Cleland has been “so combative and harshly partisan in the Commission’s early private meetings—so angry at the mention of the names of [George W.] Bush or [Karl] Rove, so obsessed with what was happening in Iraq—that it threatened any hope of a unanimous final report.” Cleland’s stance is apparently influenced by his recent election defeat, which he blames on what he regards as a smear campaign led by Rove and Bush (see October 11, 2002 and After). Fellow commissioner Slade Gorton will say, “Max Cleland is an extremely embittered individual, and all he wanted to do was ‘get’ the president.”
Appointment to Federal Agency – Therefore, Tom Kean, the Commission’s chairman, and other commissioners begin to look for a way to remove Cleland from the investigation. However, these moves have to be conducted in secret, as Cleland is known to the victims’ family members as a harsh critic of the White House. If news of plans to remove him leaked, it would lead to a firestorm of criticism. Kean therefore calls Democratic Senate Minority Leader Tom Daschle, who arranged Cleland’s position on the Commission. In July, Daschle will put Cleland forward as a Democratic member of the board of the Export-Import Bank, a federal agency that helps US exports. The lucrative position would be markedly advantageous to Cleland, a severely injured war veteran with no stable source of income. Although the White House does not like Cleland, it will agree to appoint him to the board so that he can be removed from the Commission. However, this will not occur until December (see December 9, 2003). [Shenon, 2008, pp. 160-162]
July 7, 2003: 9/11 Commission Denounces Lack of Cooperation, Chairman Complains about Government ‘Minders’
The 9/11 Commission releases a status report showing that various government agencies are not cooperating fully with its investigation. Neither the CIA nor the Justice Department have provided all requested documents. Lack of cooperation on the part of the Department of Defense “[is] becoming particularly serious,” and the Commission has received no responses whatsoever to requests related to national air defenses. The FBI, State Department, and Transportation Department receive generally positive reviews. [Associated Press, 7/9/2003] Commissioner Tim Roemer complains: “We’re not getting the kind of cooperation that we should be. We need a steady stream of information coming to us.… Instead, We’re getting a trickle.” [Guardian, 7/10/2003] The Commission is eventually forced to subpoena documents from the Defense Department and FAA (see November 6, 2003). Commission Chairman Tom Kean also highlights the presence of government “minders” at Commission interviews. The minders accompany witnesses the Commission is interviewing and come from the witnesses’ parent agencies. Kean says: “I think the Commission feels unanimously that it’s some intimidation to have somebody sitting behind you all the time who you either work for or works for your agency. You might get less testimony than you would.” He adds, “We would rather interview these people without minders or without agency people there.” [New York Times, 7/8/2003; Associated Press, 7/9/2003] However, Kean will later play down the effect minders are having on witnesses (see September 23, 2003), the full scope of which will be revealed in an internal Commission memo (see October 2, 2003).
July 24, 2003: 9/11 Congressional Inquiry Says Almost Every Government Agency Failed
The 9/11 Congressional Inquiry’s final report comes out. [US Congress, 7/24/2003 
; US Congress, 7/24/2003] Officially, the report was written by the 37 members of the House and Senate Intelligence Committees, but in practice, co-chairmen Bob Graham (D-FL) and Porter Goss (R-FL) exercised “near total control over the panel, forbidding the inquiry’s staff to speak to other lawmakers.” [St. Petersburg Times, 9/29/2002] Both Republican and Democrats in the panel complained how the two co-chairmen withheld information and controlled the process. [Palm Beach Post, 9/21/2002] The report was finished in December 2002 and some findings were released then, but the next seven months were spent in negotiation with the Bush administration over what material had to remain censored. The Inquiry had a very limited mandate, focusing just on the handling of intelligence before 9/11. It also completely ignores or censors out all mentions of intelligence from foreign governments. Thomas Kean, the chairman of 9/11 Commission says the Inquiry’s mandate covered only “one-seventh or one-eighth” of what his newer investigation will hopefully cover. [Washington Post, 7/27/2003] The report blames virtually every government agency for failures: 
Newsweek’s main conclusion is: “The investigation turned up no damning single piece of evidence that would have led agents directly to the impending attacks. Still, the report makes it chillingly clear that law-enforcement and intelligence agencies might very well have uncovered the plot had it not been for blown signals, sheer bungling—and a general failure to understand the nature of the threat.” [Newsweek, 7/28/2003] According to the New York Times, the report also concludes, “the FBI and CIA had known for years that al-Qaeda sought to strike inside the United States, but focused their attention on the possibility of attacks overseas.” [New York Times, 7/26/2003] CIA Director George Tenet was “either unwilling or unable to marshal the full range of Intelligence Community resources necessary to combat the growing threat.” [Washington Post, 7/25/2003] US military leaders were “reluctant to use… assets to conduct offensive counterterrorism efforts in Afghanistan” or to “support or participate in CIA operations directed against al-Qaeda.” [Washington Post, 7/25/2003] “There was no coordinated… strategy to track terrorist funding and close down their financial support networks” and the Treasury Department even showed “reluctance” to do so. [Washington Post, 7/25/2003] According to the Washington Post, the NSA took “an overly cautious approach to collecting intelligence in the United States and offered ‘insufficient collaboration’ with the FBI’s efforts.” [Washington Post, 7/25/2003] Many sections remain censored, especially an entire chapter detailing possible Saudi support for the 9/11 attackers. The Bush administration insisted on censoring even information that was already in the public domain. [Newsweek, 5/25/2003] The Inquiry attempted to determine “to what extent the president received threat-specific warnings” but received very little information. There was a focus on learning what was in Bush’s briefing on August 6, 2001 (see August 6, 2001), but the White House refused to release this information, citing “executive privilege.” [Washington Post, 7/25/2003; Newsday, 8/7/2003]
Late Summer 2003: 9/11 Commission Requests Some Presidential Daily Briefs from CIA, Knows Credibility Is on the Line
The 9/11 Commission files a request to see some Presidential Daily Brief (PDB) items it believes it may need for its investigation.
Filed with CIA – The Commission had conducted preliminary discussions about the PDBs with White House Counsel Alberto Gonzales, but they have not borne fruit (see Late January 2003 and June 2003) and the Commission understands it may have to fight to get the documents. Therefore, it submits the request to the CIA, which writes and keeps the PDBs, as the Commission’s lawyers think it will be easier to enforce a subpoena against the CIA than the White House.
Credibility – Commission Chairman Tom Kean and Vice Chairman Lee Hamilton are aware the Commission must get the PDBs, or at least be seen to try hard, to maintain its credibility. This is particularly because, according to author Philip Shenon, “the PDBs were becoming the ‘holy grail’ for the 9/11 families and for the press corps.” Hamilton will say if the Commission’s investigation ended without it seeing them, “that would be the only thing the press would be interested in.” Shenon will add, “It seemed as if no other evidence unearthed by the Commission mattered; if the Commission did not see the PDBs, it would be seen in history as having failed.”
Scope of Request – The request is not for the full library of PDBs from the Clinton and Bush administrations. The Commission requests items from 1998 on that mention al-Qaeda, domestic terrorist threats, terrorist plots involving airlines used as weapons, and intelligence involving Afghanistan, Pakistan, Saudi Arabia, Sudan, Yemen, and Germany.
White House Says No – Although the request was addressed to the CIA, Gonzales replies for the White House in September, saying the Commission cannot see the PDBs, or even brief extracts. [Shenon, 2008, pp. 214-215]
September 4-15, 2003: Karl Rove Again Calls 9/11 Commission Executive Director Zelikow
White House adviser Karl Rove makes two telephone calls to 9/11 Commission Executive Director Philip Zelikow, one on September 4, the other on September 15. The subject of the calls, which are unofficially logged by Karen Heitkotter, an executive secretary with the Commission, is unclear. Zelikow and Rove had a previous exchange of calls in June (see June 23-24, 2003). [Shenon, 2008, pp. 107, 171-174] According to Zelikow, it concerns “this matter of his elderly friend who had these papers. It had no relation to contemporary problems; he [Rove] was being gracious to someone.” [Zelikow and Shenon, 2007 ] This will be confirmed by a White House official, who will say that Rove calls Zelikow on behalf of an elderly neighbor who had been a senior lawyer at the State Department at the end of World War II. The neighbor wonders whether the Miller Center, a historical research institute Zelikow used to work for, would like to see his papers and talk to him. However, a “senior White House official familiar with Rove’s memory of the contacts with Zelikow” will say this is not the only topic discussed and that there are also “ancillary conversations” about the workings of the Commission. Interviewed around mid-September 2003, 9/11 Commission Chairman Tom Kean and Vice Chairman Lee Hamilton say that they are not aware of the calls and seem surprised by them, but accept Zelikow’s innocent explanation. [Shenon, 2008, pp. 173-174]
September 23, 2003: 9/11 Commission Plays down Extent of Minders’ Effect on Witnesses
Asked about the intimidation of 9/11 Commission witnesses by government “minders,” the Commission’s chairman, Tom Kean, downplays the effect minders are having. Although he had previously complained about intimidation (see July 7, 2003), now he says: “Talking to staff, what they have told me is that as they’ve done these interviews, that the interviewees are encouragingly frank; that they by and large have not seemed to be intimidated in any way in their answers.… I’m glad to hear that it’s—from the staff that they don’t feel it’s inhibiting the process of the interviews.” The Commission’s Vice Chairman Lee Hamilton comments, “it is our feeling that thus far, the minders have not been an impediment, in almost all cases.” He adds that there were “one or two instances where the question has arisen,” but “neither are we aware at this point that the presence of a minder has substantially impeded our inquiry. And nor have we run into a situation where we think a witness has refrained from speaking their minds.” [9/11 Commission, 9/23/2003 ] Kean’s comments about the staff’s feelings are untrue. Nine days later, one of the Commission’s team leaders and two other staffers will send an internal memo entitled “Executive Branch Minders’ Intimidation of Witnesses” (see October 2, 2003).
October 2003: CIA Only Provides 9/11 Commission with ‘Non-Specific’ Information about Detainee Interrogations, Fails to Mention Videotapes
After becoming unhappy with the quality of information it is receiving from the CIA about detainee interrogations (see Summer 2003), the 9/11 Commission not only gives the CIA more questions for detainees, but also asks it how the interrogations are carried out. The Commission thinks the second set of questions is the most important, but the CIA only responds to them in a vague manner. They concern the translation process in the interrogations, the interrogators’ background, the way the interrogators handle inconsistencies in the detainees’ stories, the particular questions that were asked to elicit reported information, the way interrogators followed up on certain lines of questioning, the context of the interrogations so the Commission can assess the credibility and demeanor of the detainees when they made the reported statements, and the interrogators’ views or assessments. According to a later account by Commission chairman Tom Kean and vice-chairman Lee Hamilton, CIA general counsel Scott Muller writes back with “non-specific replies.” Muller also fails to inform the Commission that the CIA has videotapes of some of the interrogations (see Summer 2003-January 2004). Because the Commission is “not satisfied” with Muller’s response, it pushes for direct access to detainees, but this attempt fails (see November 5, 2003-January 2004 and After January 2004). [New York Times, 1/2/2008]
October 3, 2003: Some Victims’ Relatives Demand Executive Director Zelikow Leave 9/11 Commission or Limit Scope of Involvement
The 9/11 Family Steering Committee, an organization formed to represent some of the interests of the relatives of victims of the 9/11 attacks, writes a letter to 9/11 Commission Chairman Tom Kean and Vice Chairman Lee Hamilton about Philip Zelikow, the Commission’s executive director. The committee has lost its trust in Zelikow, because it has gradually found out more and more about him and his links to National Security Adviser Condoleezza Rice, as well as others the Commission is supposed to be investigating (see 1995, September 20, 2002, and September 16, 2003 or Shortly After). In addition, members of the committee have an extremely poor personal relationship with Zelikow, who they feel is dismissive of them and their concerns. The letter says that Kean and Hamilton should either force Zelikow to resign, or recuse himself from all the parts of the investigation linked to the National Security Council. Kean and Hamilton write back to the committee, saying they are aware of Zelikow’s ties to the administration, although it is unclear if they are aware of all of them at this point (see Shortly Before January 27, 2003). [Shenon, 2008, pp. 166-168] However, the Commission will later interview Zelikow about his role in counterterrorism before 9/11 (see October 8, 2003) and he will be recused from dealing with the Bush administration transition (see October 9, 2003 or Shortly After), on which he worked (see January 3, 2001).
October 9, 2003 or Shortly After: 9/11 Commission Executive Director Zelikow Recused from Some Aspects of Investigation due to White House Links
9/11 Commission Executive Director Philip Zelikow is recused from some parts of the Commission’s investigation, specifically its examination of the Bush transition, on which he worked (see January 3, 2001), and interviews of senior Bush aides, including his associate, National Security Adviser Condoleezza Rice (see September 2003). This follows a complaint by victims’ relatives about Zelikow’s conflicts of interest (see October 3, 2003) and his interview by one of his own subordinates under oath (see October 8, 2003).
Only Recused from Some Aspects – The subordinate, the Commission’s counsel Daniel Marcus, recommended that, due to the conflicts, Zelikow should be recused from the Commission’s work on the transition and anything to do with the National Security Council (NSC). This is what the families wanted and, in the words of author Philip Shenon, “would have effectively ended Zelikow’s involvement in the parts of the investigation that were most important to him.” Zelikow will later say this recusal proposal “would have had the prompt and foreseeable effect of forcing my resignation.” However, Commission Chairman Tom Kean and Vice Chairman Lee Hamilton water the proposal down, allowing Zelikow to continue to work on most aspects of the NSC investigation.
Decision to Keep Zelikow Already Taken – According to Shenon, the decision to stick with Zelikow had been taken before Marcus interviewed him: “Kean and Hamilton made it clear to Marcus that they wanted to keep Zelikow on, regardless of what Marcus found. It was too late to find a new executive director. Besides, Zelikow had made himself indispensible, if only because he had so tightly controlled the flow of the information within the Commission that only he really knew all that was going on among the teams of investigators.” Marcus will say: “I think [Kean and Hamilton] basically made the decision that they were going to stick with this guy, that it was too late in the game to make a change.… [I]t was pretty clear that my instructions were to do what we needed to do on the recusal front and to make it work.”
Lack of Appreciation of Zelikow’s Importance – One reason behind the decision to keep Zelikow may be that Kean and, in particular, Hamilton do not fully appreciate how important Zelikow’s role is in shaping the Commission’s final output. Marcus will comment, “Lee had this view, which was somewhat unrealistic, that the staff was not important.” Shenon will add, “In Hamilton’s view, Marcus thought, Zelikow might be the most important person on the staff, but he was still a ‘staffer’ and was not capable of ‘sneaking something’ by the commissioners.” [Shenon, 2008, pp. 168-171]
October 14, 2003: 9/11 Commission Issues First Subpoena, to FAA
The 9/11 Commission issues it first subpoena, to the Federal Aviation Administration (FAA). The Commission had initially decided not to issue subpoenas (see January 27, 2003), but found that the FAA had withheld documentation from it (see August 2003 and September 2003), prompting it to take this step.
Request from Team Leader – The subpoena’s issue is the result of a request from John Farmer, leader of the Commission’s team investigating the day of the attacks. After receiving permission from the Commission’s chairman and lawyer, Tom Kean and Daniel Marcus, to address the full Commission, Farmer tells them: “My team and I have lost confidence in the FAA. We do not believe we have time to take any more chances on the possibility that they will act on good faith.” This leaves them with “no choice other than a subpoena.”
Debate inside Commission – Some of the Democratic commissioners, such as Jamie Gorelick, then claim that this is a reason to subpoena all documents the Commission wants. However Kean and Vice Chairman Lee Hamilton are against this. Republican Slade Gorton proposes a compromise where the Commission subpoenas the FAA, but only issues a warning to other agencies that are not producing the documents the Commission wants. [Shenon, 2008, pp. 202-203] The Commission approves the subpoena unanimously. The Commission comments publicly, saying, “This disturbing development at one agency has led the Commission to reexamine its general policy of relying on document requests rather than subpoenas.” [Associated Press, 10/15/2003] It also warns other agencies that “document requests must be taken as seriously as a subpoena.” [Shenon, 2008, pp. 203]
