A spontaneous training exercise is held in the White House Situation Room, based on the scenario of a terrorist bombing in Yemen. In recent months, the Situation Room has been extra vigilant due to the increased reporting of a possible terrorist attack on US interests in the Middle East. Presumably influenced by these concerns, Rob Hargis, the senior duty officer in the Situation Room, now holds an impromptu drill. He says to the others in the room: “Okay, there’s been a large bombing in Yemen. Who does what?” Further details of the exercise are unknown. Commenting on it, John Sherman, one of Hargis’s two assistants, will later say: “We were pretty keen on recognizing an event early. But we had no thoughts that morning about an attack on the homeland.”
Situation Room Is the ‘Nerve Center’ of Crisis Management – The Situation Room is a multi-room facility on the ground floor of the White House’s West Wing. It is staffed around the clock by personnel from each military branch, the State Department, and the intelligence agencies. [McClatchy Newspapers, 8/29/2011] Its mission is to provide current intelligence and crisis support to the National Security Council staff, the national security adviser, and the president. Its watch teams provide 24-hour monitoring of international events. [Studies in Intelligence, 1997] Throughout the terrorist attacks later this morning, the White House Situation Room will serve as “the nerve center of presidential crisis management,” according to McClatchy Newspapers. However, its director, Navy Captain Deborah Loewer, is away from the White House on this day, accompanying President Bush on his visit to Florida. [McClatchy Newspapers, 8/29/2011]
Between 8:48 a.m. and 8:55 a.m. September 11, 2001: Members of the President’s Staff Learn of the Crash at the WTC, but Bush Is Not Informed
White House officials and reporters who are traveling with President Bush in Florida learn that a plane has crashed into the World Trade Center while they are being driven to the Emma E. Booker Elementary School in Sarasota, but Bush is not notified about the crash at this time. [White House, 8/12/2002; St. Petersburg Times, 7/4/2004; Rochester Review, 9/2004] A number of senior officials who are together in a van learn about the crash as their vehicle is pulling into the school’s driveway. Those in the van include White House press secretary Ari Fleischer; White House communications director Dan Bartlett; Bush’s senior adviser, Karl Rove; Bush’s CIA briefer, Mike Morell; and White House photographer Eric Draper. [White House, 8/12/2002; Fleischer, 2005, pp. 138; Studies in Intelligence, 9/2006 ]
Press Secretary Is Contacted by an Assistant – Fleischer is alerted to the crash by Brian Bravo, an assistant in the White House press office. Bravo learned what happened when he was called by a friend in New York who had seen Flight 11 hitting the WTC, at 8:46 a.m. (see 8:46 a.m. September 11, 2001), and then saw the television coverage of the incident. In response, he sent a pager message to Fleischer, simply stating, “A plane has hit the World Trade Center.” [White House, 8/8/2002; Fleischer, 2005, pp. 138; Politico Magazine, 9/9/2016] After seeing the message, Fleischer exclaims: “Oh, my God! I don’t believe it! A plane just hit the World Trade Center.” [Albuquerque Tribune, 9/10/2002; Bamford, 2004, pp. 17] He turns to Morell and asks the CIA officer if he knows anything about the incident. Morell says no and that he will make some calls to try and find out more. He will call the CIA’s operations center to see what people there know (see Shortly Before 9:00 a.m. September 11, 2001). [Studies in Intelligence, 9/2006 ; Morell and Harlow, 2015, pp. 47-48]
Other Officials Receive Calls from the White House – Around the time Fleischer is alerted to the crash, Rove is called from the White House by his assistant, Susan Ralston, who tells him what happened at the WTC (see (8:55 a.m.) September 11, 2001). [New Yorker, 9/25/2001; Filipinas, 2/2004] And Bartlett receives a call from his assistant at the White House, who tells him: “There’s just been an incredible accident or something. A plane has hit the World Trade Center.” [White House, 8/12/2002]
Military Officers Are Called about the Crash – In another vehicle in the motorcade, Navy Captain Deborah Loewer, the director of the White House Situation Room, receives a call from Rob Hargis, the senior duty officer in the Situation Room, alerting her to the crash. [Dayton Daily News, 8/17/2003; McClatchy Newspapers, 8/29/2011; Priess, 2016, pp. 239-240] Meanwhile, as his vehicle is arriving at the school, Lieutenant Colonel Thomas Herman, a senior presidential communications officer assigned to the White House, is contacted by his operations center, and notified that a plane has struck one of the Twin Towers and National Security Adviser Condoleezza Rice wants to talk on the phone with the president. [Marist Magazine, 10/2002]
Members of the Press Are Alerted to the Crash – Members of the press traveling in the motorcade also learn about the crash during the journey to the school. Reporter Richard Keil is told what happened when he talks on the phone with a friend who has seen the coverage of the incident on television. Keil then passes on the news to the other reporters and photographers in the press van. And Kia Baskerville, a CBS News White House producer, receives a call on her cell phone from a producer who tells her about the crash. [CBS News, 8/19/2002; Rochester Review, 9/2004]
President Is Not Told about the Crash – And yet, while these people are alerted to the crash, Bush reportedly is not called about it at this time and he will only be told what has happened after he arrives at the school (see (8:55 a.m.) September 11, 2001 and (Shortly After 8:55 a.m.) September 11, 2001). [St. Petersburg Times, 7/4/2004; Rove, 2010, pp. 249-250; Priess, 2016, pp. 240] This is despite the fact that his limousine is “bristling with communications gear,” according to the Los Angeles Times. [Los Angeles Times, 1/24/2001] “In the presidential limo, the communications system is almost duplicative of the White House,” author Philip Melanson will note. [St. Petersburg Times, 7/4/2004] “Yet despite having a secure STU-III phone next to him… and an entire national security staff at the White House,” author James Bamford will comment, “it appears that the president of the United States knew less than tens of millions of other people in every part of the country who were watching the attack as it unfolded.” [Bamford, 2004, pp. 17] “It mystifies me why they didn’t call the president,” Robert Plunket, a reporter who is waiting for the president at the school, will remark. “He’s totally surrounded by state-of-the-art communications equipment and nobody tells him.” [St. Petersburg Times, 7/4/2004]
Shortly After 9:45 a.m. September 11, 2001: White House Situation Room Personnel Refuse to Evacuate and Compile a List of Their Names in Case They Are Killed
Staffers in the White House Situation Room remain where they are despite being advised to evacuate and a list of their names is sent out, in case an aircraft should crash into the White House. At 9:33 a.m., a supervisor at Washington’s Reagan National Airport called the Secret Service Joint Operations Center at the White House to report that an unidentified aircraft was heading toward the White House. The supervisor warned, “[I]f you’ve got people [at the White House], you’d better get them out of there” (see (9:33 a.m.) September 11, 2001). [Federal Aviation Administration, 9/14/2001; 9/11 Commission, 7/24/2004, pp. 9; McClatchy Newspapers, 8/29/2011] Most personnel evacuated from the White House at around 9:45 a.m. (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001]
Situation Room Personnel Decline the Advice to Leave – Meanwhile, Rob Hargis, the senior duty officer in the Situation Room, receives a call from a National Security Council official, who urges him and his colleagues to get out of the White House. Hargis turns to the others in the Situation Room and says: “We have been ordered to evacuate. If you want to go, go now.” However, everyone stays silent and no one gets up to leave. Hargis therefore tells the caller, “We’re staying.” He thinks the White House would be disconnected from the crisis if the Situation Room stopped operating at such a critical time. [McClatchy Newspapers, 8/29/2011] According to Franklin Miller, a senior aide to National Security Adviser Condoleezza Rice, at some point Deputy National Security Adviser Stephen Hadley gives the instruction to keep the Situation Room running and there is in fact never any question about its personnel leaving. [New York Times, 3/30/2004]
Counterterrorism Chief Allegedly Asks the Staffers to Evacuate – White House counterterrorism chief Richard Clarke will later claim that, apparently around this time, he is concerned for the safety of those with him in the Situation Room, and so he huddles them together and asks them to leave. He tells them: “We will be the next target. It’s no shame to relocate. Some of you have kids too. Think about them.” But the staffers all decline his request. [Clarke, 2004, pp. 12] However, Miller will dispute whether Clarke makes this offer, calling his claim “a complete fiction” (see March 30, 2004). [New York Times, 3/30/2004]
List of the Staffers’ Names Is Sent to the CIA – All the same, Miller is concerned for the safety of those in the Situation Room. “The White House could be hit; we could be going down,” he thinks. He therefore quietly compiles a list of the names of everyone in the room, he will recall, “so that when and if we died, someone would know who was in there.” The list is passed to Scott Heyer, a communications officer in the Situation Room, and Heyer e-mails it to the CIA operations center. [New York Times, 12/30/2001; McClatchy Newspapers, 8/29/2011] For the rest of the day, about a dozen staffers will remain in the Situation Room, working frantically to keep information flowing to President Bush, Vice President Dick Cheney, and key White House personnel. [Daily Telegraph, 9/10/2010; McClatchy Newspapers, 8/29/2011]