FBI agent Jack Cloonan, a member of the FBI’s I-49 bin Laden squad, will tell author Peter Lance after 9/11 that another FBI agent belonging to I-49 named Frank Pellegrino saw some of the surveillance photos taken of the al-Qaeda summit in Malaysia several months earlier (see January 5-8, 2000 and January 5-8, 2000 and Shortly After). Cloonan will say, “Pellegrino was in Kuala Lumpur,” the capital of Malaysia. “And the CIA chief of station said, ‘I’m not supposed to show these photographs, but here. Take a look at these photographs. Know any of these guys?’” But Pellegrino does not recognize them, as he is working to catch Khalid Shaikh Mohammed (KSM) and apparently is not involved in other cases. However, there have been numerous reports that KSM was at the summit (see January 5-8, 2000). Further, Lance will note that if Pellegrino could not identify KSM, he could have recognized Hambali, another attendee of the summit. Pellegrino was in the Philippines in 1995 and worked with local officials there as they interrogated Abdul Hakim Murad, one of the Bojinka bombers (see February-Early May 1995). During this time, Murad’s interrogators learned about Hambali’s involvement in a front company called Konsonjaya and passed the information on to US officials (see Spring 1995). Further, an FBI report from 1999 shows the FBI was aware of Hambali’s ties to Konsonjaya by that time (see May 23, 1999). [Lance, 2006, pp. 340-341]
May 2000: Al-Qaeda Leader Is Arrested in Britain and Then Released
Al-Qaeda leader Anas al-Liby is arrested in Manchester, England, and then let go. According to Ali Soufan, an FBI agent from 1997 to 2005, the I-49 squad, a mix of FBI agents and US attorneys, uncovers evidence that al-Liby is living in Manchester. FBI agent John O’Neill assembles a team, including Soufan, to go there. Soufan will later say that they are met by local police, and he tells them: “Anas al-Liby is a senior al-Qaeda operative. He’s a computer expert and was part of the team that did surveillance on the embassy in Nairobi [that resulted in the 1998 bombing there (see 10:35-10:39 a.m., August 7, 1998)]. This is potentially a big win for us.” Al-Liby is caught in his residence and taken to a local police station. However, he denies any involvement in terrorism. According to Soufan, al-Liby is smart and careful, and no incriminating documents or computer files can be quickly found in his residence. O’Neill wants him held until his possessions can be searched more thoroughly, but he is immediately released. Al-Liby evades a team sent to follow him, and skips the country. Not long afterwards, Soufan, who speaks Arabic, discovers a terrorist training manual written in Arabic in al-Liby’s possessions (see May 2000). In a book he writes that is published in 2011, Soufan curiously will not mention the timing of this arrest, even though timing is given to most other events discussed in the book. But the arrest is placed between events that occur in late 1999 and early 2000. [Soufan, 2011, pp. 113-114] In April 2001, the New York Times will first report on the manual, and will mention that it was discovered in a raid in Manchester in May 2000. [New York Times, 4/5/2001] Shortly after 9/11, it will be revealed that the raid was of al-Liby’s residence. [Associated Press, 9/21/2001; Observer, 9/22/2001] In 2002, it will be reported that al-Liby was not at home during the raid, and then escaped the country. Furthermore, al-Liby has been living openly in Britain since 1995, apparently as part of a political deal after he had taken part in a plot with the British intelligence agency MI6 to assassinate Libyan leader Colonel Mu’ammar al-Qadhafi in 1996 (see Late 1995-May 2000 and 1996). [Observer, 11/10/2002] The embarrassing fact that al-Liby is actually arrested and then released will not be revealed until September 2011, in Soufan’s book. [Soufan, 2011, pp. 113-114] The US will later post a $25 million reward for al-Liby, and his death or arrest will never be confirmed. [Federal Bureau of Investigation, 2002]
Summer-October 2000: Al-Qaeda Counterterrorism Squad Found to be Illegally Sharing Information with Prosecutors
The Justice Department’s Office of Intelligence Policy and Review (OIPR), which helps obtain warrants under the Foreign Intelligence Surveillance Act (FISA), discovers errors in several al-Qaeda related FISA applications under a counterterrorist program called “Catcher’s Mitt.” The OIPR verbally notifies the FISA Court of the errors, which are mostly in affidavits submitted by supervisory special agents at field offices. Then, in September and October 2000, the OIPR submits two pleadings to the court regarding approximately 75-100 applications with errors starting in July 1997. Many of the errors concern misleading statements about the nature of collaboration between criminal and intelligence agents. Most of these applications stated that the FBI New York field office, where the I-49 squad focusing on al-Qaeda was based (see January 1996 and Late 1998-Early 2002), had separate teams of agents handling criminal and intelligence investigations. But in actual fact the I-49 agents intermingled with criminal agents working on intelligence cases and intelligence agents working on criminal cases. Therefore, contrary to what the FISA Court has been told, agents working on a criminal investigation have had unrestricted access to information from a parallel intelligence investigation—a violation of the so-called “wall,” the set of bureaucratic procedures designed to separate criminal and intelligence investigations (see July 19, 1995). [Newsweek, 5/27/2002; Newsweek, 3/29/2004; US Department of Justice, 11/2004, pp. 36-37 
] The information about al-Qaeda in these cases is also shared with assistant US attorneys without FISA permission being sought or granted first. Other errors include the FBI director wrongly asserting that the target of a FISA application was not under criminal investigation, omissions of material facts about a prior relationship between the FBI and a target, and an interview of a target by an assistant US attorney. [Foreign Intelligence Surveillance Court, 5/17/2002] This leads the FISA Court to impose new requirements regarding the “wall” (see October 2000). Similar problems will be found in FISA applications for surveillance of Hamas operatives (see March 2001).
July 10, 2001: FBI Agent Sends Memo Warning that Unusual Number of Muslim Extremists Are Learning to Fly in Arizona
Phoenix, Arizona, FBI agent Ken Williams sends a memorandum warning about suspicious activities involving a group of Middle Eastern men taking flight training lessons in Arizona. The memo is titled: “Zakaria Mustapha Soubra; IT-OTHER (Islamic Army of the Caucasus),” because it focuses on Zakaria Soubra, a Lebanese flight student in Prescott, Arizona, and his connection with a terror group in Chechnya that has ties to al-Qaeda. It is subtitled: “Osama bin Laden and Al-Muhjiroun supporters attending civil aviation universities/colleges in Arizona.” [Fortune, 5/22/2002; Arizona Republic, 7/24/2003] Williams’ memo is based on an investigation of Sorba that Williams had begun in 2000 (see April 2000), but he had trouble pursuing because of the low priority the Arizona FBI office gave terror investigations (see April 2000-June 2001). Additionally, Williams had been alerted to suspicions about radical militants and aircraft at least three other times (see October 1996; 1998; November 1999-August 2001). In the memo, Williams does the following: 
Names nine other suspect students from Pakistan, India, Kenya, Algeria, the United Arab Emirates, and Saudi Arabia. [Die Zeit (Hamburg), 10/1/2002] Hijacker Hani Hanjour, attending flight school in Arizona in early 2001 and probably continuing into the summer of 2001 (see Summer 2001), is not one of the students, but, as explained below, it seems two of the students know him. [US Congress, 7/24/2003, pp. 135 ; Washington Post, 7/25/2003] Notes that he interviewed some of these students, and heard some of them make hostile comments about the US. Additionally, he noticed that they were suspiciously well informed about security measures at US airports. [Die Zeit (Hamburg), 10/1/2002] Notes an increasing, “inordinate number of individuals of investigative interest” taking flight lessons in Arizona. [Die Zeit (Hamburg), 10/1/2002; US Congress, 7/24/2003, pp. 135 ] Suspects that some of the ten people he has investigated are connected to al-Qaeda. [US Congress, 7/24/2003, pp. 135 ] One person on the list, Ghassan al Sharbi, will be arrested in Pakistan in March 2002 with al-Qaeda leader Abu Zubaida (see March 28, 2002). Al Sharbi attended a flight school in Prescott, Arizona. He also apparently attended the training camps in Afghanistan and swore loyalty to bin Laden in the summer of 2001. He apparently knows Hani Hanjour in Arizona (see October 1996-Late April 1999). He also is the roommate of Soubra, the main target of the memo. [Los Angeles Times, 1/24/2003; 9/11 Commission, 7/24/2004, pp. 521] Discovers that one of them was communicating through an intermediary with Abu Zubaida. This apparently is a reference to Hamed al Sulami, who had been telephoning a Saudi imam known to be Zubaida’s spiritual advisor. Al Sulami is an acquaintance of Hanjour in Arizona (see October 1996-Late April 1999). [Mercury News (San Jose), 5/23/2002; 9/11 Commission, 7/24/2004, pp. 520-521, 529] Discusses connections between several of the students and a radical group called Al-Muhajiroun. [Mercury News (San Jose), 5/23/2002] This group supported bin Laden, and issued a fatwa, or call to arms, that included airports on a list of acceptable terror targets. [Associated Press, 5/22/2002] Soubra, the main focus of the memo, is a member of Al-Muhajiroun and an outspoken radical. He met with Sheikh Omar Bakri Mohammed, the leader of Al-Muhajiroun in Britain, and started an Arizona chapter of the organization. After 9/11, some US officials will suspect that Soubra has ties to al-Qaeda and other terrorist groups. He will be held two years, then deported to Lebanon in 2004. [Los Angeles Times, 10/28/2001; Los Angeles Times, 1/24/2003; Arizona Republic, 5/2/2004; Arizona Monthly, 11/2004] Though Williams doesn’t include it in his memo, in the summer of 1998, Bakri publicized a fax sent by bin Laden to him that listed al-Qaeda’s four objectives in fighting the US. The first objective was “bring down their airliners.”
(see Summer 1998). [Los Angeles Times, 10/28/2001] Warns of a possible “effort by Osama bin Laden to send students to the US to attend civil aviation universities and colleges” [Fortune, 5/22/2002] , so they can later hijack aircraft. [Die Zeit (Hamburg), 10/1/2002] Recommends that the “FBI should accumulate a listing of civil aviation universities and colleges around the country. FBI field offices with these types of schools in their area should establish appropriate liaison. FBI [headquarters] should discuss this matter with other elements of the US intelligence community and task the community for any information that supports Phoenix’s suspicions.” [Arizona Republic, 7/24/2003] (The FBI has already done this, but because of poor FBI communications, Williams is not aware of the report.) Recommends that the FBI ask the State Department to provide visa data on flight school students from Middle Eastern countries, which will facilitate FBI tracking efforts. [New York Times, 5/4/2002]
The memo is addressed to the following FBI Agents: Dave Frasca, chief of the Radical Fundamentalist Unit (RFU) at FBI headquarters; Elizabeth Harvey Matson, Mark Connor and Fred Stremmel, Intelligence Operations Specialists in the RFU; Rod Middleton, acting chief of the Usama bin Laden Unit (UBLU); Jennifer Maitner, an Intelligence Operations Specialist in the UBLU; Jack Cloonan, an agent on the New York FBI’s bin Laden unit, the I-49 squad; (see January 1996 and Spring 2000). Michael S. Butsch, an agent on another New York FBI squad dealing with other Sunni terrorists. [Federal Bureau of Investigation, 7/10/2001 ; US Congress, 7/24/2003, pp. 135 ]
However, the memo is not uploaded into the FBI’s information system until the end of the month and is apparently not received by all these people (see July 27, 2001 and after). Williams also shares some concerns with the CIA (see (July 27, 2001)). [Mercury News (San Jose), 5/23/2002] One anonymous government official who has seen the memo says, “This was as actionable a memo as could have been written by anyone.” [Insight, 5/27/2002] However, the memo is merely marked “routine,” rather than “urgent.” It is generally ignored, not shared with other FBI offices, and the recommendations are not taken. One colleague in New York replies at the time that the memo is “speculative and not very significant.” [Die Zeit (Hamburg), 10/1/2002; US Congress, 7/24/2003, pp. 135 ] Williams is unaware of many FBI investigations and leads that could have given weight to his memo. Authorities later claim that Williams was only pursuing a hunch, but one familiar with classified information says, “This was not a vague hunch. He was doing a case on these guys.” [Mercury News (San Jose), 5/23/2002]
July 27, 2001: CIA Checks Out Radicals Mentioned in Phoenix Memo, Also Receives Memo?
The FBI sends a request to the CIA, asking the agency to check for information on eight Islamist radicals mentioned in the Phoenix memo (see July 10, 2001). However, the CIA apparently does not find any additional information about them. [USA Today, 5/20/2002; Washington Times, 5/23/2002; Wright, 2006, pp. 350-1] Had the CIA investigated these men closely they might have turned up ties connecting them to al-Qaeda. For instance, in 2000, two friends of the main target of the Phoenix memo were detained and deported after twice attempting to enter a US airplane cockpit in what may have been practice for the 9/11 attacks. That same year it was learned by US intelligence that one of these men had received explosives and car bombing training in Afghanistan (see November 1999-August 2001). Other ties between the men in the memo go undiscovered; for instance, another person targeted in the memo had trained in al-Qaeda camps in Afghanistan and will later be arrested with a top al-Qaeda leader (see July 10, 2001). Around this time, the Phoenix memo is sent to FBI headquarters and its I-49 squad in New York (see July 27, 2001 and after and July 27, 2001 or Shortly After). After 9/11, the CIA will say it did not receive the memo and its Office of Inspector General will agree with this. [US District Court for the Eastern District of Virginia, Alexandria Division, 3/28/2005 ] However, in a 2006 book journalist Lawrence Wright will report that the memo was also sent to the CIA’s bin Laden unit. One of the sources Wright cites for this passage is Mark Rossini. Rossini is an FBI agent who at one time worked in the unit’s I-49 squad in New York, but was detailed to the bin Laden station in the summer of 2001. [Wright, 2006, pp. 316, 350, 381, 426 Sources: Mark Rossini]
July 27, 2001 or Shortly After: FBI’s New York Office Receives Phoenix Memo, Takes Little Action
The FBI’s New York field office, which specializes in international terrorism, receives Ken Williams’ Phoenix Memo, but only briefly checks the named radicals and does not respond to Williams. In the memo, Williams noted that there is a suspiciously large number of Islamic extremists learning to fly in Arizona. Some of them will turn out to be connected to 9/11 hijacker Hani Hanjour (see July 10, 2001). Williams sent the memo to FBI headquarters (see July 27, 2001 and after) and the I-49 squad in the New York FBI field office. In New York, the memo is read by FBI agent Jack Cloonan, a member of the I-49 squad. Cloonan believes that the memo has a “glaring deficiency,” as he thinks bin Laden does not have a support operation in Arizona any more. He forms the opinion that William’s theory and conclusions are “faulty.” However, two of the hijackers were in Arizona in early 2001 (see December 12, 2000-March 2001) and some of the people named in the memo will later be linked to bin Laden (see October 1996-Late April 1999). In August 2001, Cloonan will ask, “Who’s going to conduct the thirty thousand interviews? When the f_ck do we have time for this?” Nonetheless, he checks out the eight names mentioned in the memo. He will apparently find nothing, although several individuals associated with the Phoenix cell are Sunni extremists (see November 1999-August 2001). The memo is also read by an analyst and an auditor in New York while they are researching other matters, and Cloonan will tell the Justice Department’s Office of Inspector General (OIG) he may have discussed the memo with some of his colleagues. The OIG’s report will say Cloonan told investigators that “he did not contact Williams or anyone else in Phoenix to discuss the [memo].” However, in a 2006 book author Lawrence Wright, citing an interview with Cloonan, will say that Cloonan spoke to Williams’ supervisor in Phoenix about it. [US Department of Justice, 11/2004, pp. 77-9 ; Wright, 2006, pp. 350, 426] The I-49 squad possibly forwards the memo to the Alec Station bin Laden unit at the CIA’s Counterterrorist Center (see (July 27, 2001)).
August 23, 2001: FBI Field Agent Tells FBI Headquarters Search for 9/11 Hijacker Almihdhar Should Be Criminal, Not Intelligence Investigation
After being alerted to the fact 9/11 hijacker Khalid Almihdhar is in the US, FBI agent Craig Donnachie says that the FBI should look for him under a criminal investigation, not an intelligence investigation. Donnachie, an intelligence agent at the FBI’s New York field office, is contacted by headquarters agent Dina Corsi, who says that the search for Almihdhar should be an intelligence investigation because the case is partially based on information from the NSA. Donnachie, however, tells her that the attempt to locate Almihdhar is related to the criminal investigation into the bombing of the USS Cole and would normally be handled as a sub-file of the main investigation, not a separate investigation. The case will later be opened as an intelligence investigation, meaning fewer resources can be devoted to it (see August 29, 2001). [US Department of Justice, 11/2004, pp. 304 ]
August 23, 2001: FBI Headquarters Gives New York Field Office Heads Up Over 9/11 Hijacker Almihdhar, but Investigation Is Not Considered Urgent
FBI headquarters agent Dina Corsi, who has discovered 9/11 hijacker Khalid Almihdhar is in the country (see August 21-22, 2001), contacts the FBI’s New York field office to give it a heads up that information about Almihdhar will soon be passed to it, and it will be asked to search for him. Corsi does not usually call in advance of sending notification, but she thinks that the situation is urgent in this case, as they need to locate Almihdhar, who is watchlisted at this time (see August 23, 2001), before he leaves the US. However, when she sends written notification (see August 28, 2001), it only has “routine” precedence, the lowest level. When asked about the discrepancy after 9/11, Corsi will say that this case was “no bigger” than any other case. I-49 squad supervisor Jack Cloonan and another FBI supervisor will later also say they recognized there was some urgency to the Almihdhar investigation, but the Justice Department’s Office of Inspector General will comment: “Yet, the FBI in New York did not treat it like an urgent matter.” [US Department of Justice, 11/2004, pp. 303-5, 354 ]
August 28, 2001: FBI Supervisor Says Search for 9/11 Hijacker Almihdhar Should Be Criminal, Not Intelligence Investigation
After learning that FBI headquarters wants the search for 9/11 hijacker Khalid Almihdhar to be an intelligence investigation, FBI supervisor Jack Cloonan protests, saying a criminal investigation would be more appropriate. Cloonan, an agent on the I-49 al-Qaeda squad at the FBI’s New York office, says that the search should be conducted by criminal agents, as they would have more freedom and resources, due to an existing indictment of Osama bin Laden. Other agents on the squad make the same argument (see August 23, 2001 and August 28, 2001). However, in the end the search will be conducted as an intelligence investigation, but will not find Almihdhar before 9/11 as only one inexperienced agent will be assigned to it (see August 29, 2001). [Wright, 2006, pp. 353]
Before September 11, 2001: FBI Squad Builds Antenna to Listen in on KSM’s Phone Calls
I-49, a squad of FBI agents and Justice Department prosecutors that began focusing on bin Laden in 1996 (see January 1996), is upset that the NSA is not sharing its monitoring of the phone calls of Khalid Shaikh Mohammed (KSM). The squad builds their own antenna in Madagascar specifically to intercept KSM’s calls. [Wright, 2006, pp. 344] It has not been revealed when this antenna was built or what was learned from this surveillance. However, there have been media reports that the NSA monitored some phone calls between KSM and Mohamed Atta in the summer of 2001 (see Summer 2001). Further, US intelligence monitored a call between KSM and Atta a day before 9/11 that was the final go-ahead for the attacks (see September 10, 2001). So presumably the I-49 squad should have known about these calls as well if this antenna did what it was designed to do.
