John Bridgeland, the director of the White House Domestic Policy Council, and two other government officials head to the Federal Emergency Management Agency (FEMA) headquarters in Washington, DC, where they discuss the government’s domestic response to the day’s terrorist attacks with FEMA officials. In the Presidential Emergency Operations Center (PEOC) below the White House, Bridgeland has been talking about the federal government’s domestic response to the attacks with Josh Bolten, the deputy White House chief of staff, and the two men have identified several questions that need to be answered. They want to know, in particular, how FEMA is responding. Bolten instructs Bridgeland to go to the White House Situation Room, grab Gary Edson, the deputy national security adviser, and then go with him to visit FEMA. Bridgeland and Edson are joined by Lisa Gordon-Hagerty, the director for combating terrorism on the National Security Council, and the three of them then head to FEMA headquarters.
FEMA Is a ‘Blur of Activity’ – Joseph Allbaugh, the director of FEMA, is currently away from Washington, having been at a conference in Big Sky, Montana (see September 8-11, 2001). But when they arrive at the headquarters, Bridgeland, Edson, and Gordon-Hagerty find the FEMA response to the attacks is already under way and Allbaugh’s staff is “a blur of activity.” Their dozens of questions are answered in detail by FEMA officials, led by Liz DiGregorio, the agency’s chief of staff.
FEMA Officials Describe Their Response to the Attacks – The FEMA officials, according to Bridgeland, say: “They had activated emergency operations to the highest level and had dispatched urban search and rescue teams, disaster medical teams, and disaster mortuary teams to New York and the Pentagon. They had deployed mobile emergency communications systems and were creating staging areas on the ground to manage the emergency response. They were also thinking ahead to what they should do to meet recovery needs—such as providing grants to first responders, public assistance grants, temporary housing, crisis counseling, help with funeral expenses, disaster unemployment assistance, and more.” The FEMA officials talk about using the US Army Corps of Engineers to help New York City remove debris, and they are considering ways of increasing the capacity of hospitals in New York. When the three White House officials leave FEMA headquarters, Bridgeland takes with him the “Emergency Declaration for the Release of Federal Aid to New York and Washington” for President Bush to sign. When they arrive back at the White House, Bridgeland gives this document to the staff secretary, who controls “all of the paper flow into the president.” [Bridgeland, 2012, pp. 6-8]