Alec Station, the CIA’s bin Laden unit, and other senior agency officers repeatedly ask the NSA to provide verbatim transcripts of intercepted calls between al-Qaeda members. Alec Station chief Michael Scheuer will explain, “[V]erbatim transcripts are operationally useful, summaries are much less so.” [Atlantic Monthly, 12/2004] According to PBS, Alec Station believes that “only by carefully studying each word will it be possible to understand [Osama] bin Laden’s intentions.” This is because al-Qaeda operatives sometimes talk in a simplistic code (see (October 1993-November 2001)). Scheuer will say: “Over time, if you read enough of these conversations, you first get clued in to the fact that maybe ‘bottle of milk’ doesn’t mean ‘bottle of milk.’ And if you follow it long enough, you develop a sense of what they’re really talking about. But it’s not possible to do unless you have the verbatim transcript.” [PBS, 2/3/2009] Scheuer will also complain that the summaries “are usually not timely.” [Atlantic Monthly, 12/2004] Author James Bamford will say that the summaries are “brief” and come “once a week or something like that.” [Antiwar, 10/22/2008] Alec Station’s desire for verbatim transcripts will intensify when it discovers the NSA is intercepting calls between bin Laden and his operations center in Yemen (see December 1996). However, the NSA constantly rejects its requests. Scheuer will later say: “We went to Fort Meade to ask then the NSA’s deputy director for operations [Barbara McNamara] for the transcripts, and she said, ‘We are not going to share that with you.’ And that was the end.” He will add that McNamara “said that the National Security Act of 1947 gave her agency control of ‘raw’ signals intelligence, and that she would not pass such material to CIA.” [Atlantic Monthly, 12/2004; Antiwar, 10/22/2008; PBS, 2/3/2009] McNamara will tell the 9/11 Commission that “She does not recall being personally [asked] to provide… transcripts or raw data” for counterterrorism, but if people wanted raw data, “then NSA would have provided it.” [9/11 Commission, 12/15/2003, pp. 5]
May 1996: Al-Qaeda Begins Using Vital Communications Hub in Yemen
Al-Qaeda begins using an important communications hub and operations center in Yemen. [Gunaratna, 2003, pp. 2-3, 16, 188] The hub is set up because al-Qaeda is headquartered in Afghanistan, but requires another location that has access to regular telephone services and major air links. It is located in the Yemeni capital of Sana’a, in the neighbourhood of Madbah. Ahmed al-Hada, an associate of Osama bin Laden’s who fought in Afghanistan, runs the hub and lives there with his family. [Bamford, 2008, pp. 7-8] Terrorism analyst Rohan Gunaratna will say that the hub is used as a switchboard to “divert and receive calls and messages from the [Middle East] region and beyond.” [Gunaratna, 2003, pp. 2-3, 16, 188] FBI agent Mark Rossini will say, “That house was a focal point for operatives in the field to call in, that number would then contact bin Laden to pass along information and receive instruction back.” [PBS, 2/3/2009] Author James Bamford will add: “[T]he house in Yemen became the epicenter of bin Laden’s war against America, a logistics base to coordinate attacks, a switchboard to pass on orders, and a safe house where his field commanders could meet to discuss and carry out operations.” Bin Laden himself places many calls to the house, and it is used to coordinate the attacks on US embassies in East Africa in 1998 and the bombing of the USS Cole in 2000. Future 9/11 hijacker Khalid Almihdhar also lives at the house at some point in the late 1990s with his wife Hoda, al-Hada’s daughter. [Bamford, 2008, pp. 8]
Between May and December 1996: NSA Discovers Al-Qaeda Communications Hub
The NSA discovers a communications hub al-Qaeda uses to coordinate its global operations. The hub was set up in May 1996 by Ahmed al-Hada, a close associate of Osama bin Laden (see May 1996), and is discovered at some time in the next six months. [Bamford, 2008, pp. 16] According to a PBS documentary, the NSA discovers the hub by monitoring bin Laden’s calls from his satellite phone in Afghanistan (see November 1996-Late August 1998): “Once he starts dialing from Afghanistan, NSA’s listening posts quickly tap into his conversations.… By tracking all calls in and out of Afghanistan, the NSA quickly determines bin Laden’s number: 873-682505331.” According to CIA manager Michael Scheuer, bin Laden’s satellite phone is a “godsend,” because “[i]t gave us an idea, not only of where he was in Afghanistan, but where al-Qaeda, as an organization, was established, because there were calls to various places in the world.” As bin Laden’s phone calls are not encrypted, there is no code for the NSA to break. Instead, NSA voice interceptors and linguists translate, transcribe, and write summaries of the calls. In addition, human analysts plot out which numbers are being called from bin Laden’s phone and how frequently. [PBS, 2/3/2009]
November 1996-Late August 1998: US Tracks Bin Laden’s Satellite Phone Calls
During this period, Osama bin Laden uses a satellite phone to direct al-Qaeda’s operations. The phone—a Compact M satellite phone, about the size of a laptop computer—was purchased by a student in Virginia named Ziyad Khaleel for $7,500 using the credit card of a British man named Saad al-Fagih. After purchasing the phone, Khaleel sent it to Khalid al-Fawwaz, al-Qaeda’s unofficial press secretary in London (see Early 1994-September 23, 1998). Al-Fawwaz then shipped it to bin Laden in Afghanistan. [CNN, 4/16/2001] It appears US intelligence actually tracks the purchase as it occurs (see November 1996-Late December 1999), probably because an older model satellite phone bin Laden has is already being monitored (see Early 1990s). Bin Laden’s phone (873682505331) is believed to be used by other top al-Qaeda leaders as well, including Ayman al-Zawahiri and Mohammad Atef. Al-Fawwaz also buys satellite phones for other top al-Qaeda leaders around the same time. Though the calls made on these phones are encrypted, the NSA is able to intercept and decrypt them. As one US official will put it in early 2001, “codes were broken.” [United Press International, 2/13/2001; Newsweek, 2/18/2002] The Los Angeles Times will report that the monitoring of these phones “produced tens of thousands of pages of transcripts over two years.” [Los Angeles Times, 10/14/2001] Bin Laden’s satellite phone replaces an older model he used in Sudan that apparently was also monitored by the NSA (see Early 1990s). Billing records for his new phone are eventually released to the media in early 2002. Newsweek will note, “A country-by-country analysis of the bills provided US authorities with a virtual road map to important al-Qaeda cells around the world.” [Sunday Times (London), 3/24/2002] The countries called are: 
Britain (238 or 260). Twenty-seven different phone numbers are called in Britain. Accounts differ on the exact number of calls. Khalid al-Fawwaz, who helps publish statements by bin Laden, receives 143 of the calls, including the very first one bin Laden makes with this phone. Apparently most of the remaining calls are made to pay phones near him or to his associates. He also frequently calls Ibrahim Eidarous, who works with al-Fawwaz and lives near him. [CNN, 4/16/2001; Newsweek, 2/18/2002; Sunday Times (London), 3/24/2002; O’Neill and McGrory, 2006, pp. 111] Yemen (221). Dozens of calls go to an al-Qaeda communications hub in Sana’a, Yemen, which is run by the father-in-law of 9/11 hijacker Khalid Almihdhar (see Late August 1998). [Newsweek, 2/18/2002; Los Angeles Times, 9/1/2002; Bamford, 2008, pp. 8] Sudan (131). Bin Laden lived in Sudan until 1996 (see May 18, 1996), and some important al-Qaeda operatives remained there after he left (see February 5, 1998). [Sunday Times (London), 3/24/2002] Iran (106). Newsweek will later report: “US officials had little explanation for the calls to Iran. A Bush administration official said that US intelligence has believed for years that hard-line anti-American factions inside Iran helped bin Laden’s organization operate an ‘underground railroad’ smuggling Islamic militants to al-Qaeda training camps in Afghanistan.” [Newsweek, 2/18/2002; Sunday Times (London), 3/24/2002] Azerbaijan (67). An important al-Qaeda operative appears to be based in Baku, Azerbaijan. [Washington Post, 5/2/2001] This is most likely Ahmad Salama Mabruk, who is very close to al-Qaeda number two Ayman al-Zawahiri and is said to be the head of the al-Qaeda cell there. He kidnapped by the CIA in Baku in late August 1998 (see Late August 1998). Kenya (at least 56). In the embassy bombings trial, prosecutors introduce evidence showing 16 calls are made on this phone to some of the embassy bombers in Kenya (see 10:35-10:39 a.m., August 7, 1998), apparently all before a raid in August 1997 (see August 21, 1997). The defense introduces evidence showing at least 40 more calls are made after that time (see Late 1996-August 1998). [CNN, 4/16/2001] Pakistan (59). Saudi Arabia (57). A ship in the Indian Ocean (13). The US (6). Italy (6). Malaysia (4). Senegal (2). [Sunday Times (London), 3/24/2002] Egypt (unknown). Newsweek reports that calls are made to Egypt but doesn’t say how many. [Newsweek, 2/18/2002] Iraq (0). Press reports note that the records indicate zero calls were made to Iraq. [Newsweek, 2/18/2002; Sunday Times (London), 3/24/2002] 1,100 total calls are made on this phone. Adding up the above numbers means that the destination of over 100 calls is still unaccounted for. [Newsweek, 2/18/2002] The use of this phone stops two months after the August 1998 embassy bombings in Africa. However, it appears bin Laden and other al-Qaeda leaders continue to use other satellite phones occasionally after this time. Shortly after 9/11, James Bamford, an expert authority on the agency, says “About a year or so ago the NSA lost all track of him.… He may still use [satellite phones] occasionally to talk about something mundane, but he discovered that the transmitters can be used for honing.” [CNN, 9/21/2001] According to a different account, bin Laden will attempt to use a different phone communication method, but US intelligence will soon discover it and continue monitoring his calls (see Late 1998 and After).
December 1996: CIA Discovers Al-Qaeda Communications Hub, NSA Fights to Cut off Its Access
Alec Station, the CIA’s bin Laden unit, discovers that al-Qaeda has established a communications hub and operations center in Sana’a, Yemen, and that there are frequent calls between it and Osama bin Laden in Afghanistan (see May 1996 and November 1996-Late August 1998). [Antiwar, 10/22/2008; PBS, 2/3/2009] According to Alec Station chief Michael Scheuer, the CIA learns of this “communications conduit” through a CIA officer detailed to the NSA and stationed overseas. According to Scheuer, the NSA “refuse[s] to exploit the conduit and threaten[s] legal action against the agency officer who advised of its existence.” Despite the threat, the officer continues to supply the information. Scheuer asks senior CIA officials to intervene with the NSA, but this only leads to “a desultory interagency discussion without resolution.” [Atlantic Monthly, 12/2004] Author James Bamford will say: “Scheuer knew how important the house [the operations center in Yemen] was, he knew NSA was eavesdropping on the house. He went to NSA, went to the head of operations for NSA,… Barbara McNamara, and asked for transcripts of the conversations coming into and going out of the house. And the best the NSA would do would be to give them brief summaries every… once a week or something like that, you know, just a report, not the actual transcripts or anything. And so he got very frustrated, he went back there and they still refused.” [Antiwar, 10/22/2008] Because of the lack of information, the CIA will actually build its own listening post to get some of the information the NSA is concealing from it (see After December 1996).
After December 1996: CIA Builds Own Listening Post to Obtain Half of Intelligence NSA Already Has, but Refuses to Share
The CIA builds a ground station to intercept calls between Osama bin Laden in Afghanistan and al-Qaeda’s operations centre in Yemen. [Atlantic Monthly, 12/2004; Antiwar, 10/22/2008; PBS, 2/3/2009] According to author James Bamford, the station is “in the Indian Ocean area, I think it was on Madagascar.” [Antiwar, 10/22/2008] The NSA is already intercepting the calls, but refuses to share the raw intelligence with the CIA (see February 1996-May 1998 and December 1996), which is why the agency has to build the station. However, the CIA is only able to get half the conversations, because its technology is not as good as the NSA’s. [Atlantic Monthly, 12/2004; Antiwar, 10/22/2008; PBS, 2/3/2009] Bamford will add, “they were only picking up half of the conversations, apparently it was downlink, they weren’t able to get the uplink, you need a satellite.” [Antiwar, 10/22/2008] Presumably, Bamford means the CIA is getting the half of the calls featuring the person talking to bin Laden, but cannot hear the Afghan end of the conversation. To get the other half of the Afghanistan-Yemen calls the CIA would need a satellite. [PBS, 2/3/2009]
After December 1996: After CIA Obtains Half of Bin Laden’s Calls Itself, NSA Still Refuses to Provide Other Half
The CIA again asks the NSA for part of the transcripts of calls between Osama bin Laden in Afghanistan and al-Qaeda’s operations center in Yemen. The NSA has been intercepting the calls for some time (see Between May and December 1996), but refuses to share the intelligence with Alec Station, the CIA’s bin Laden unit, in usable form (see December 1996). During the calls, the al-Qaeda operatives talk in a simplistic code, but the NSA apparently does not decrypt the conversations, and only gives Alec Station meaningless summaries of the calls (see February 1996-May 1998). Without the transcripts, Alec Station cannot crack the code and figure out what the operatives are really talking about. As a result, the CIA built a duplicate ground station in the Indian Ocean, and is replicating half of the NSA’s intelligence take on the calls (see After December 1996). However, it cannot obtain the other end of the calls without a satellite. Alec Station chief Michael Scheuer will say, “We would collect it [one end of the calls], translate it, send it to NSA, and ask them for the other half of it, so we could better understand it, but we never got it.” Author James Bamford will comment: “And so the CIA, Mike Scheuer, went back to NSA and said look,… we’re able to get… half the conversations here, but we still need the other half, and NSA still wouldn’t give them the other half. I mean this is absurd, but this is what was going on.” [Antiwar, 10/22/2008; PBS, 2/3/2009]
After July 11, 1997: CIA Obtains Domestic Call and Financial Information to Support ‘Black Ops’
Some time after he is appointed CIA Director (see July 11, 1997), but before 9/11, George Tenet negotiates a series of agreements with telecommunications and financial institutions “to get access to certain telephone, Internet, and financial records related to ‘black’ intelligence operations.” The arrangements are made personally by the companies’ CEOs and Tenet, who plays “the patriot card” to get the information. The arrangement involves the CIA’s National Resources Division, which has at least a dozen offices in the US. The Division’s main aim is to recruit people in the US to spy abroad. However, in this case the Division makes arrangements so that other intelligence agencies, such as the NSA, can access the information and records the CEOs agree to provide. [Woodward, 2006, pp. 323-5] There is a history of co-operation between the CIA’s National Resources Division and the NSA. For example, Monte Overacre, a CIA officer assigned to the Division’s San Diego office in the early 1990s, said that he worked with the NSA there, obtaining information about foreign telecommunications programs and passing it on to the Technology Management Office, a joint venture between the two agencies. [Mother Jones, 1/1998] One US official will say that the arrangements only give the CIA access to the companies’ passive databanks. However, reporter Bob Woodward will say that the programme raises “serious civil liberties questions and also demonstrate[d] that the laws had not kept pace with the technology.” [Woodward, 2006, pp. 324-5] There will be an interagency argument about the program after 9/11 (see (2003 and After)).
August 4-25, 1998: Embassy Bomber’s Arrest Points to Vital Al-Qaeda Communications Hub
Before and after the August 7, 1998 attack on the US embassy in Nairobi, Kenya (see 10:35-10:39 a.m., August 7, 1998), a bomber involved in that attack named Mohamed al-Owhali makes a series of calls to al-Qaeda associate Ahmed al-Hada, who runs an al-Qaeda communications hub in Sana’a, Yemen. Al-Owhali briefly stayed at the hub about three months before the bombings and made some calls from there. He then traveled to other locations, including Pakistan, and flew to Kenya on August 2. Beginning August 4, he makes a series of calls to al-Hada at the Yemen hub. The details of these calls have not been revealed, but they continue until about two hours before the embassy bombings take place. Al-Owhali is supposed to be martyred in the attack, but he runs away at the last minute and survives. Beginning on August 8, he repeatedly calls al-Hada, asking for help getting out of Kenya. He eventually receives $1,000 from him. Al-Hada is actually about to fly to Kenya to help al-Owhali get out when al-Owhali is arrested on August 12. Al-Hada also receives three calls from bin Laden’s satellite phone, which is being monitored by the NSA (see November 1996-Late August 1998). Following a raid by London police, the FBI allegedly trace a fax claiming responsibility for the attack through Baku, Azerbaijan, to bin Laden’s satellite phone, which leads them to the communications hub in Sana’a (however, it is likely that the NSA at least is already monitoring the hub phone number). Phone records for the hub direct them to al-Owhali in Nairobi. Al-Owhali has already been arrested based on a tip-off and, after the FBI interrogators realize he is lying to them, he confesses to calling the number. [United State of America v. Usama bin Laden, et al., Day 14, 3/7/2001; United State of America v. Usama bin Laden, et al., Day 23, 3/27/2001; Observer, 8/5/2001] The translator during al-Owhali’s interviews is Mike Feghali, who will later be accused of serious improprieties after 9/11 by whistleblower Sibel Edmonds (see July-August 2001). [Federal Bureau of Investigation, 9/9/1998, pp. 1 
] Author Lawrence Wright will say, “This Yemeni telephone number would prove to be one of the most important pieces of information the FBI would ever discover, allowing investigators to map the links of the al-Qaeda network all across the globe.” [Wright, 2006, pp. 275-8] The NSA may well already have been aware of the number since bin Laden’s monitored phone called it many times, but the US intelligence community now begins a joint effort to exploit it (see Late August 1998 and Late 1998-Early 2002). Other apparently inaccurate stories about how al-Owhali was captured have been reported in the press. [Reeve, 1999, pp. 48]
August 5-16, 1998: Hijacker Almihdhar Calls Al-Qaeda Communications Hub Before and After US Embassy Bombings, FBI Learns of This
9/11 hijacker Khalid Almihdhar makes a series of calls to an al-Qaeda communications hub run by his father-in-law, Ahmed al-Hada. A Yemeni police official will later tell Agence France-Presse that Almihdhar “made a number of overseas calls to Ahmed al-Hada, who was then in Sana’a, before, during, and after” the African embassy bombings (see 10:35-10:39 a.m., August 7, 1998). Al-Hada is involved in the embassy bombings and the US intelligence community begins joint surveillance of his phone after the bombings (see Late August 1998), although the NSA may already have been monitoring it (see Before August 7, 1998). The calls made by Almihdhar are from overseas and the FBI learns of this, presumably during the investigation into the embassy bombings (see August 4-25, 1998) [Agence France Presse, 2/15/2002] Around this time Almihdhar is also in contact with al-Hada’s son, Samir, who is his brother-in-law, and the Yemen Times will later report that these contacts are monitored. However, it is not clear whether this is just by local authorities in Yemen, or also by US intelligence. [Yemen Times, 2/18/2002] British Prime Minister Tony Blair will later say that one of the 9/11 hijackers, presumably Almihdhar, played a key role in the attacks on the US embassies in East Africa (see October 4, 2001).
