US company Raytheon flies and lands a Federal Express 727 passenger jet six times on a military base in New Mexico, entirely by remote control and without a pilot on board. This is done to test equipment intended to make hijackings difficult, by allowing ground controllers to take over the flying of a hijacked plane. The Associated Press will later report, “[T]he Raytheon test used technology that provides the extremely precise navigational instructions that would be required for remote control from a secure location.” The Associated Press will observe, “Unmanned, ground controlled reconnaissance aircraft have been used by the military for missions over Iraq and Kosovo,” and will quote Thomas Cassidy, president of the California-based General Atomics Aeronautical Systems and manufacturer of the military aircraft, as saying, “It’s a reliable system.” [Associated Press, 10/2/2001; Der Spiegel (Hamburg), 10/28/2001]
Raytheon Employees on 9/11 Planes – Several Raytheon employees with possible ties to this remote control technology and/or Raytheon’s Global Hawk program will be reported to have been on the hijacked 9/11 flights (see September 25, 2001). Earlier in the year, a specially designed Global Hawk plane flew from the US to Australia without pilots or passengers. [ITN, 4/24/2001]
Others Say Remote Control Is Impossible – Contradicting the Associated Press report, a number of media reports after 9/11 will suggest such technology is impossible, or flatly deny its existence. For instance, The Observer will quote an expert as saying, “the technology is pretty much there,” but is still untried. [Observer, 9/16/2001] An aviation-security expert at Jane’s Defence Weekly will say this type of technology belongs “in the realms of science fiction.” [Financial Times, 9/18/2001; Economist, 9/20/2001] And in late September 2001, President Bush will give a speech in which he mentions that the government would give grants to research “new technology, probably far in the future, allowing air traffic controllers to land distressed planes by remote control.” [New York Times, 9/28/2001]
Shortly Before 11:40 a.m. September 11, 2001: Union Official and Controllers Apprehensive about Recording Controllers’ Experiences of Attacks, but Persuaded to Go Ahead with Taping
Several air traffic controllers at the FAA’s New York Center and a union official representing them express concern that the controllers are going to be recorded recalling their experiences of the morning’s attacks, but are persuaded to go ahead with the recording. [9/11 Commission, 10/1/2003 
; US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004] Mike McCormick, the New York Center manager, has directed that six controllers who communicated with, or tracked, the first two hijacked aircraft participate in a session where they are recorded giving their personal accounts of what happened. [Washington Post, 5/6/2004; Air Safety Week, 5/17/2004 ]
Controllers Apprehensive – According to McCormick, before the session commences there is a general concern among these controllers. He will later tell the 9/11 Commission that they “didn’t want to put things in a formal way that would be used in an investigation. There was also some worry about who would receive the tape.”
Local Union President Concerned – McCormick consults with Mark DiPalmo, the local president of the National Air Traffic Controllers Association (NATCA)—the air traffic controllers’ union. DiPalmo is concerned because the tape recording of statements is not a standard procedure. McCormick assures him that the tape will be available only to law enforcement officers, will only serve as a temporary measure until written statements have been prepared, and the controllers will be able to use their taped statements to help them prepare written ones. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] Ruth E. Marlin, the executive vice president of NATCA, will later say she cannot address the question of why DiPalmo wants the tape to be “temporary.” She will say, however, that if she were in his position, “my concern would be that if tapes were saved permanently, they might be subject to FOIA [Freedom of Information Act] request, and then controllers would be subject to hearing their own voices recounted on television over and over again.” [Washington Post, 5/7/2004]
Controllers and Union President Consent – The controllers are reassured that the tape with their recorded statements on will not be used for disciplinary purposes, and will be strictly for use only by law enforcement personnel. [9/11 Commission, 10/1/2003 ] DiPalmo agrees to the recording of the controllers on the condition that the tape is only a temporary record until written statements are obtained, after which it should be destroyed. The recording session commences at 11:40 a.m. (see 11:40 a.m. September 11, 2001) and the resulting tape will be destroyed several months later (see Between December 2001 and February 2002). [US Department of Transportation, 5/4/2004 ]
11:40 a.m. September 11, 2001: FAA New York Center Controllers Recorded Recalling Experiences of Hijackings
A number of air traffic controllers at the FAA’s New York Center provide accounts of their experiences of interacting with, or tracking, two of the hijacked aircraft, on a tape recording that will later be destroyed by one of the center’s managers. [New York Times, 5/6/2004; Washington Post, 5/7/2004; Air Safety Week, 5/17/2004 ]
Manager Directs Colleague to Record Controllers – Mike McCormick, the New York Center manager, directs the taping. He will later say he does so because he wants a contemporaneous recording of the controllers’ accounts that will be immediately available for law enforcement efforts, in case agencies like the FBI show up at the center. He is also concerned that the controllers might be taking stress-induced sickness leave in response to the attacks. They would therefore be unavailable to give conventional written witness statements in a timely manner, and their recollections would be less clear when they returned from leave. McCormick tells Kevin Delaney, the center’s quality assurance manager, to record the controllers’ statements, and a tape recorder is then set up to do this. [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Air Safety Week, 5/17/2004 ]
Controllers Gathered Together – At least six of the center’s air traffic controllers are gathered in a room at the center nicknamed the “Bat Cave” for the fact-finding session. [US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] These controllers and a union official representing them were concerned about the controllers being recorded, but have been persuaded to go ahead with the session (see (Shortly Before 11:40 a.m.) September 11, 2001). [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004]
Controllers Describe Experiences – Beginning at 11:40 a.m., a recording is made on a single, standard cassette tape. The controllers, who were involved in working radar positions during the hijackings and crashes of the first two targeted aircraft, Flight 11 and Flight 175, are asked to make statements. According to Mark DiPalmo, the local president of the National Air Traffic Controllers Association, “We sat everyone in a room, went around the room, said, ‘What do you remember?’” The controllers give their statements in the group setting, with a microphone being passed from one of them to the next. They describe their actions interacting with, or tracking, the two hijacked aircraft. According to DiPalmo, the session is informal, and sometimes more than one person is speaking at a time. The resulting tape lasts about an hour, with each recorded statement lasting about five to 10 minutes.
Other Employees Present – As well as the six controllers, approximately 10 other FAA employees are present during the session. (A signing-in sheet will show that about 16 center personnel are there. However, some witnesses will later indicate there may be additional individuals who do not sign in.) Two quality assurance specialists take notes, but these are sketchy, amounting to just three pages in total. After the tape of the session has been made, it is logged into the New York Center’s formal record of evidence.
Recording Controllers Not Standard Procedure – Audio taping of witness statements following an accident or incident has not previously been conducted at the New York Center. [US Department of Transportation, 5/4/2004 ; New York Times, 5/6/2004] However, David LaCates, the deputy operations manager there, will tell the 9/11 Commission that, “Since this was an unusual situation,” he believes McCormick wants “an immediate and accurate record of what had happened.” [9/11 Commission, 10/2/2003 ]
FBI Does Not Come to Center – Although McCormick is expecting law enforcement authorities to come to the New York Center quickly, none do. Yet, even though he will later claim he wanted the tape made for the benefit of these authorities, McCormick will not reach out to the FBI himself, nor tell FAA headquarters or regional headquarters that no one has come. [9/11 Commission, 10/1/2003 ; Air Safety Week, 5/17/2004 ]
Tape Later Destroyed – Despite its evidential value, Delaney will deliberately destroy the tape of the controllers’ statements several months later (see Between December 2001 and February 2002), before anyone has listened to, transcribed, or made a duplicate of it. [US Department of Transportation, 5/4/2004 ; Washington Post, 5/7/2004] Even McCormick will say he never listens to the tape. [9/11 Commission, 10/1/2003 ] Prior to an investigation by the Department of Transportation’s Office of Inspector General in late 2003 and early 2004 (see May 6, 2004), apparently no one outside the New York Center will be aware of the tape’s existence or its destruction. [US Department of Transportation, 5/4/2004 ]
September 11, 2001: Suspected Militants Found with Calling Cards
An unnamed, young, Middle Eastern man flying from Amsterdam, Netherlands, to Detroit, Michigan, is arrested after his plane is diverted to Toronto, Canada. He is apparently found to be carrying a flight jacket, Palestinian Authority travel documents, and a picture of himself in a flight crew uniform in front of a fake backdrop of the WTC. [Toronto Star, 9/15/2001; Toronto Sun, 9/15/2001; Ottawa Citizen, 9/17/2001] Apparently, the man, who identifies himself as an aircraft maintenance engineer in Gaza, Palestine, was supposed to have arrived in the US a few days before but was delayed for unknown reasons. [CBS News, 9/14/2001] A second man was arrested a few days earlier while trying to enter Canada carrying a similar photo. He also possessed maps and directions to the WTC. Both men are soon handed over to the US. [Toronto Star, 9/15/2001] A similar picture of suspected Egyptian al-Qaeda operative Mohammad Zeki Majoub, arrested in Canada in June 2000, in front of a fake WTC backdrop was found in the luggage of one of the US hijackers. [Associated Press, 3/1/2001; Toronto Sun, 9/15/2001] Canadian officials “believe the photos could be calling cards used by the terrorists to identify those involved in plotting the attacks.”
[Toronto Sun, 9/15/2001]
After 12:00 p.m. September 11, 2001: FAA Begins Analysis of 9/11 Attacks
At FAA headquarters in Washington, DC, David Canoles, the FAA’s manager of air traffic evaluations and investigations, and his staff begin coordinating the collection of forensic evidence that might clarify how the morning’s attacks unfolded. They coordinate the capture and copying of radar track data showing the paths of the four hijacked planes, and obtain air traffic control voice tapes from every facility that had spoken with these planes. FAA Assistant Investigations Manager Tony Mello and other employees will work for most of the afternoon, all night, and part of the following day, gathering data and coordinating with the FBI, Secret Service, Defense Department, White House, and National Transportation Safety Board, making sure these other agencies receive as much evidence as is available. Radar tracks are crudely plotted, showing the flight paths of the four jets, and voice tapes are transcribed. Having been stuck in Chicago when the attacks occurred, (see 8:30 a.m. September 11, 2001), Tony Ferrante, the manager of FAA investigations, will finally arrive at FAA headquarters at 5:00 a.m. on September 12. His first priority is “to ensure that the radar data and voice tapes from every location involved in the attack [are] put under lock and key as soon as possible,” presumably to be kept safe for any investigations. He looks at and listens to the relevant controller tapes, and begins constructing a detailed timeline of the four hijacked aircraft. Along with Tony Mello and others of his staff, Ferrante will spend several days working out the movements of the four planes. FAA radar experts Dan Diggins and Doug Gould will also spend days interpreting the radar tracks of the four planes, piecing together a detailed timeline of their actions from takeoff to crash. [Freni, 2003, pp. 74 and 76-77] The FAA will publish a fairly comprehensive chronology of the hijackings on September 17, though this will not be made public until September 2005. [Federal Aviation Administration, 9/17/2001 ; National Security Archive, 9/9/2005] Presently, it refers any media requests for flight patterns to Flight Explorer, a software company that makes charts of plane routes using information from the FAA’s radar system (see After 8:46 a.m. September 11, 2001). [Washington Post, 9/13/2001] The US military has also started doing its own reconstructions of the radar data for the hijacked aircraft (see (11:30 a.m.) September 11, 2001).
After 2:00 p.m. September 11, 2001: 119th Fighter Wing Pilots Write Letter Confirming No Shootdown of Aircraft
The three fighter pilots that launched from Langley Air Force Base to defend Washington, DC (see (9:25 a.m.-9:30 a.m.) September 11, 2001) sign a letter in which they confirm that they did not shoot down any aircraft on 9/11. At some point after the pilots, who belong to the 119th Fighter Wing of the North Dakota Air National Guard, land their fighter jets back at base (see (2:00 p.m.) September 11, 2001), one of them, Captain Craig Borgstrom, speaks over the phone with Major General Larry Arnold, the commanding general of NORAD’s Continental US Region (CONR). According to Borgstrom, who will later recall that Arnold phones him either on September 11 “or in [the] next day or two,” the CONR commander requests “a detailed, in writing, accounting of what happened that day.” Consequently, as another of the three pilots—Major Brad Derrig—will recall, “all three pilots signed a letter to 1st Air Force certifying that they had not shot down an aircraft.” Borgstrom will say he believes that “ammunition records were checked” as a part of the response to the 1st Air Force. [9/11 Commission, 12/1/2003; 9/11 Commission, 12/1/2003] Some early news reports suggested the possibility of a plane having been shot down by the US military (see 11:28 a.m.-11:50 a.m. September 11, 2001), and what appears to be debris from a plane is discovered far away from the main Flight 93 crash site (see (Before 10:06 a.m.) September 11, 2001 and September 13, 2001). [TCM Breaking News, 9/11/2001; CNN, 9/13/2001; Philadelphia Daily News, 11/15/2001; Mirror, 9/12/2002] But in later interviews with the media and the 9/11 Commission, the three 119th Fighter Wing pilots will state that they received no orders to shoot down a commercial airliner, and did not shoot down any planes on 9/11. [New York Times, 11/15/2001; Longman, 2002, pp. 222; 9/11 Commission, 12/1/2003; 9/11 Commission, 12/1/2003; 9/11 Commission, 12/1/2003]
September 12, 2001: CIA Briefing to President Bush Lays Out Evidence of Bin Laden Responsibility for Attacks
CIA Director George Tenet arrives at the White House to give the president his daily intelligence briefing. With him is Mike Morell, the president’s regular CIA briefer. They meet with Bush at 8 a.m. in the Oval Office, joined by Vice President Dick Cheney and National Security Adviser Condoleezza Rice. The Presidential Daily Briefing (PDB) on this day is about ten to twelve pages long, and a further twelve pages includes full reports from case officers, the Directorate of Intelligence, and the National Security Agency. The PDB includes a review of the available intelligence tracing the previous day’s attacks back to Osama bin Laden and his top al-Qaeda associates. Among the evidence presented: 
Several reports identify Capitol Hill and the White House as intended targets of the attacks. One report says a bin Laden associate incorrectly “gave thanks for the explosion in the Congress building.” A key figure in the al-Qaeda charity front the Wafa Humanitarian Organization had initially claimed that “The White House has been destroyed,” but then had to correct himself. A report shows that al-Qaeda members in Afghanistan had said at 9:53 a.m. the previous day that the attackers were following through with “the doctor’s program” (see 9:53 a.m. September 11, 2001). This is thought to be a reference to the second-ranking member of al-Qaeda, Ayman al-Zawahiri, an Egyptian physician often referred to as “the Doctor.” The CIA and the FBI have evidence connecting at least three of the alleged hijackers to Osama bin Laden and his training camps in Afghanistan. Hijackers Nawaf Alhazmi, Khalid Almihdhar, and Salem Alhazmi were quickly linked to al-Qaeda on the day of 9/11, as two of them were on a US watch list even before 9/11 (see 9:53 p.m. September 11, 2001). The attacks were also consistent with intelligence reports throughout the summer that indicated bin Laden was planning “spectacular attacks” against US targets. A report out of Kandahar, Afghanistan shows the attacks were “the results of two years’ planning.” Another report says the attacks were “the beginning of the wrath.” A key piece of evidence involves Abu Zubaida, who has been identified as the chief field commander for the October 2000 attack on the USS Cole in Yemen. A supposedly reliable report received after the 9/11 attacks stated that Zubaida had referred to September 11 as “zero hour.” It is not known is an intercepted message from before 9/11 saying “tomorrow is zero hour,” or some other message (see September 10, 2001).
According to Washington Post reporter Bob Woodward, “For Tenet, the evidence on bin Laden was conclusive—game, set, match.” Though Tenet, along with Rice and other officials, has already spent several months working on a plan to vastly expand covert action in Afghanistan and worldwide, he tells Bush that an even more extensive plan will soon be presented for approval, and this will be very expensive. The president tells him, “Whatever it takes.” [Woodward, 2002, pp. 39-41; Washington Post, 1/28/2002; Kessler, 2003, pp. 231-233; Tenet, 2007, pp. 165] Bush will approve Tenet’s plan by the following Monday (see September 17, 2001).
September 12, 2001: Sen. Orrin Hatch Reveals Bin Laden Aides Were Monitored Celebrating Success of 9/11 Attacks
Senator Orrin Hatch (R-UT) tells the Associated Press that the US government has been monitoring Osama bin Laden’s communications electronically, and overheard two bin Laden aides celebrating the successful terrorist attack: “They have an intercept of some information that included people associated with bin Laden who acknowledged a couple of targets were hit.” [Associated Press, 9/12/2001; ABC News, 9/12/2001] Defense Secretary Donald Rumsfeld publicly denounces the report, not as untrue, but as an unauthorized release of classified information. [Department of Defense, 9/12/2001]
September 12, 2001-October 2003: FAA New York Center Managers Fail to Notify Superiors about Tape of Controllers’ 9/11 Recollections
Managers at the FAA’s New York Center fail to inform their higher-ups of an audio tape that was made on September 11, on which several air traffic controllers recalled their experiences with two of the hijacked aircraft. [New York Times, 5/6/2004; Washington Post, 5/6/2004] New York Center manager Mike McCormick had directed Kevin Delaney, the quality assurance manager, to record statements from the six controllers at the center that had been involved in handling or tracking Flights 11 and 175 (see 11:40 a.m. September 11, 2001). [9/11 Commission, 10/1/2003 ; US Department of Transportation, 5/4/2004 ; Air Safety Week, 5/17/2004 ]
FAA Superiors Not Informed – However, neither of the two managers subsequently notifies authorities at the FAA’s regional office or Washington headquarters of the existence of the tape with the recorded statements on. Among others, Delaney and McCormick fail to notify the air traffic evaluations and investigations staff at headquarters, which is the FAA’s policy authority on aircraft accident and incident investigations. They also fail to inform FAA authorities of agreements they made with the National Air Traffic Controllers Association to destroy the tape at a future date (see (Shortly Before 11:40 a.m.) September 11, 2001 and October 2001-February 2002). Additionally, they do not inform the FBI of the tape’s existence (see September 12, 2001).
Investigations Staff Could Have Prevented Tape’s Destruction – Delaney deliberately destroys the tape of the controllers’ statements at some point between December 2001 and February 2002 (see Between December 2001 and February 2002). But had he or McCormick consulted with the FAA’s air traffic evaluations and investigations staff, they would have been “instructed that the tape—as an original record—be retained, for five years, in accordance with agency retention requirements,” according to a 2004 report by the Department of Transportation’s Office of Inspector General (see May 6, 2004).
Tape Learned of in Late 2003 – This report will also state, “When we interviewed officials from outside of New York Center, including the then-FAA administrator, deputy administrator, and director of air traffic services, they told us they were unaware that controller statements had been taped until the issue arose following the 9/11 Commission interviews of center personnel in September and October 2003.” [US Department of Transportation, 5/4/2004 ]
September 12-21, 2001: Recovery Workers Search for One of the Black Boxes at Ground Zero in Locations Where Its Signal Has Been Detected
Recovery workers at Ground Zero search for one of the black boxes from Flight 11 or Flight 175—the planes that crashed into the World Trade Center on 9/11—in locations where a signal from the device has reportedly been picked up, but it is unclear if they find a black box. [Appel, 2009, pp. 281-282] The two “black boxes” carried by all commercial aircraft—the cockpit voice recorder and the flight data recorder—can provide valuable information about why a plane crashed. [CBS News, 2/25/2002; PBS, 2/17/2004] In the week after the 9/11 attacks occur, investigators identify a signal being emitted by one of the black boxes in the WTC debris, according to a report published by the New York State Emergency Management Office (see September 18, 2001). [New York State Emergency Management Office, 9/18/2001, pp. 1 ] The signal is detected by the Federal Aviation Administration (FAA), according to author Anthea Appel. However, while FAA personnel are able to hear the signal, they are unable to pinpoint exactly where it is coming from.
FAA Suggests Two Possible Locations for the Black Box – The FAA initially says it thinks the signal is coming from the corner of Liberty and Church Streets, which border the south and east edges of the WTC site, respectively, and so recovery workers are sent to dig at this location. However, after a few days, it changes its mind and, on September 21, says the signal is coming from Building 5 of the WTC. [Appel, 2009, pp. 281] This nine-story building is located in the northeast corner of the WTC site. [Federal Emergency Management Agency, 5/1/2002, pp. 4-1] The signal is coming from inside or directly under its roof, the FAA says.
Police Officers See No Sign of the Black Box – Lieutenant Delia Mannix of the New York Police Department’s Emergency Service Unit (ESU), who is in charge of the operation to recover the black box, decides the only way to search the roof of Building 5 is to send a team up in a small, waist-high cage known as a “bucket.” Steven Stefanakos and two other ESU officers, who are selected for the task, get into a bucket and a crane lifts them onto the roof of Building 5. Knowing the black box is supposed to be under or embedded in the roof, Stefanakos and the two other officers look around, trying to spot a hole or a dent where the black box could have punctured the roof after being catapulted out of the plane when it crashed into the WTC. The roof, however, appears to be intact.
FAA Staffer Responsible for Locating the Black Box Has Gone Home – Unsure where to search, Stefanakos tries contacting the FAA staffer who is responsible for locating the black box. He tries to reach them three times over his radio but gets no response. Finally, a voice comes over his radio, telling him: “The FAA aren’t here. They went home for the weekend.” Noting that it is only about five o’clock in the afternoon, Stefanakos and his two colleagues are incredulous. As they are being carried down to the ground in the bucket, they comment to each other: “We’ve been workin’ every day for 16 or 17 hours straight with no days off. And here we are, inches away from the black box, and the FAA just get up and leave in the middle of a recovery just because they don’t wanna screw up their weekend!” [Appel, 2009, pp. 281-282] Whether a black box is subsequently retrieved from the roof of Building 5 is unstated. The 9/11 Commission Report will state that the black boxes from the planes that crashed into the WTC “were not found.” [9/11 Commission, 7/24/2004, pp. 456] Furthermore, a report published by the New York City Office of Emergency Management on September 25 will claim that the FAA has in fact been “[u]nable to detect any ‘pinging’ from either ‘black box’” at Ground Zero. [New York City Office of Emergency Management, 9/25/2001, pp. 17-18 ] However, firefighter Nicholas DeMasi, who works extensively in the wreckage of the WTC, will say he helped federal agents recover three black boxes at Ground Zero (see October 2001). [Swanson, 2003, pp. 108; Philadelphia Daily News, 10/28/2004]
