Following introductory statements by 9/11 Commissioners (see 9:15 a.m. – 9:45 a.m. March 31, 2003) and questioning of New York officials, several of the victims’ relatives testify on the first day of the Commission’s first hearing. One relative is selected from each of the four organizations they have formed. [Shenon, 2008, pp. 102] The relatives are unhappy and, as the Miami Herald reports, “Several survivors of the attack and victims’ relatives testified that a number of agencies, from federal to local, are ducking responsibility for a series of breakdowns before and during September 11.” [Miami Herald, 3/31/2003] The New York Times suggests that the 9/11 Commission would never have been formed if it were not for the pressure of the 9/11 victims’ relatives. [New York Times, 4/1/2003] Some of the relatives strongly disagree with statements from some commissioners that they should not place blame. For instance, Stephen Push states: “I think this Commission should point fingers.… Some of those people [who failed us] are still in responsible positions in government. Perhaps they shouldn’t be.” [United Press International, 3/31/2003] The most critical testimony comes from 9/11 relative Mindy Kleinberg, but her testimony is only briefly reported on by a few newspapers. [United Press International, 3/31/2003; Newsday, 4/1/2003; New York Times, 4/1/2003; New York Post, 4/1/2003; New Jersey Star-Ledger, 4/1/2003] In her testimony, Kleinberg says: “It has been said that the intelligence agencies have to be right 100 percent of the time and the terrorists only have to get lucky once. This explanation for the devastating attacks of September 11th, simple on its face, is wrong in its value. Because the 9/11 terrorists were not just lucky once: They were lucky over and over again.” She points out the insider trading based on 9/11 foreknowledge, the failure of fighter jets to catch the hijacked planes in time, hijackers getting visas in violation of standard procedures, and other events, and asks how the hijackers could have been lucky so many times. [9/11 Commission, 3/31/2003]