September 25, 2000: Hijacker Hanjour Receives US Visa despite Previous Denial; Visa Wrongly Recorded in State Department Database

Future 9/11 hijacker Hani Hanjour again applies for a US visa at the US consulate in Jeddah, Saudi Arabia. An application two weeks earlier had been rejected (see September 10, 2000), but he is successful this time. [9/11 Commission, 8/21/2004, pp. 13-14 ] The application is dealt with by consular officer Shayna Steinger, who issues a total of 12 visas to the 9/11 hijackers (see July 1, 2000) and who rejected Hanjour’s previous application. [9/11 Commission, 12/30/2002, pp. 2; Office of the Inspector General (US Department of State), 1/30/2003] Hanjour apparently applies for a student visa, not a tourist visa, as he had done previously, saying he wishes to attend a language school in California. Steinger will later recall that Hanjour, or someone acting on his behalf, submits an I-20 INS school enrollment form, the documentation required for the visa. She will say: “It came to me, you know, at the end of the day to look at it. I saw he had an I-20 and it [his visa] was issued.” This apparently allows Hanjour to overcome his previous rejection, as the two applications are treated as one case. The INS had approved a change of status for Hanjour to attend the same school in 1996, but Steinger does not know of this. She will later say that, if she had known, she might have denied the visa. Although a photocopy of a student visa in Hanjour’s passport will later be made public, Steinger now enters the visa in the State Department’s records as a business/tourist visa. (Note: the visa in Hanjour’s passport may be changed upon his entry to the US (see December 8, 2000).) [9/11 Commission, 12/30/2002, pp. 13-14, 38] Steinger will later give conflicting accounts of her issuance of this visa. She will first falsely claim to the House Committee on Oversight and Government Reform that she issued the visa under the Visa Express program and that Hanjour was not even present during the first application on September 10 (see August 1, 2002), but will later change her story for the State Department’s inspector general (see January 20, 2003) and the 9/11 Commission (see December 30, 2003). After 9/11, a former consular official named Michael Springmann will say that while serving in Jeddah during the Soviet-Afghan War he was sometimes pressured to reverse denials of visa applications by the CIA for apparent mujaheddin (see September 1987-March 1989).