Following the African embassy bombings (see 10:35-10:39 a.m., August 7, 1998), CIA managers ask Alec Station, the CIA’s bin Laden unit, what it most needs to improve the agency’s capabilities against al-Qaeda. Alec Station chief Michael Scheuer will later say that he raises “our dire need for verbatim reports derived from electronic collection.” This is a reference to his desire to get verbatim transcripts of calls to and from al-Qaeda’s operations hub in Yemen, in particular ones between it and Osama bin Laden in Afghanistan. The NSA has the transcripts, but is refusing to provide them to the CIA, and the two agencies have been at loggerheads over the issue for nearly two years. Alec Station needs the transcripts, not the summaries the NSA provides, because the operatives talk in code on the phone and this code cannot be cracked based on the summaries, only using the transcripts (see February 1996-May 1998, December 1996, After December 1996, and After December 1996). Other senior CIA officers have similar trouble getting transcripts from the NSA. Higher officials order the NSA to comply, and they do, but only for less than 12 requests. Then the system returns to the way it was, with NSA only sharing summaries. [Atlantic Monthly, 12/2004] The reason for the change back is unclear, although bin Laden stops using his satellite phone around this time (see Late August 1998).