After the 9/11 attacks are over, the New York FBI office learns that one of the hijackers was Khalid Almihdhar. One of the FBI agents at the office, Steve Bongardt, had attempted to get permission to search for Almihdhar in late August, but was not allowed to do so. He wrote an e-mail on August 29 (see August 29, 2001) predicting that “someday someone will die… the public will not understand why we were not more effective and throwing every resource we had at certain ‘problems.’” He will later testify that upon seeing Almihdhar’s name on one of the passenger flight manifests, he angrily yells, “This is the same Almihdhar we’ve been talking about for three months!” In an attempt to console him, his boss replies, “We did everything by the book” (see 2:30 p.m. September 11, 2001). Now that Bongardt is allowed to conduct a basic Internet search for Almihdhar that he had been denied permission to conduct before 9/11, he finds the hijacker’s address “within hours.” [Washington Post, 9/21/2002; US Congress, 12/11/2002 
] The FBI field office in San Diego also was not notified before 9/11 that Almihdhar and Nawaf Alhazmi had been put on a no-fly watch list on August 24, 2001 (see September 4-5, 2001). Bill Gore, the FBI agent running the San Diego office on this day, will make reference to the fact that Alhazmi’s correct phone number and address were listed in the San Diego phone book, and say: “How could [we] have found these people when we didn’t know we were looking for them? The first place we would have looked is the phone book.… I submit to you we would have found them.” [US Congress, 12/11/2002 ]
2:30 p.m. September 11, 2001: New York FBI Agent Recognizes the Name of a Hijacker during a Conference Call with FBI Headquarters
A number of FBI agents in New York are told the names of some suspected hijackers during a conference call with FBI headquarters in Washington, DC, and one of the agents, Steve Bongardt, is enraged when he recognizes one of these men, Khalid Almihdhar, as someone the FBI has been investigating. Most agents from the FBI’s New York office have assembled at a temporary field office at 26th Street and the West Side Highway (see After 10:28 a.m. September 11, 2001). But members of the FBI’s I-49 squad, which is focused on Osama bin Laden and al-Qaeda’s central command, have returned to their office at 290 Broadway. Three of them now participate in a conference call with FBI headquarters. Along with Bongardt, Kenneth Maxwell, the agent in charge of counterterrorism in New York, and John Liguori, a supervisor at the New York office, are on the call. Those at headquarters who are on it include Michael Rolince, head of the FBI’s international terrorism operations section, supervisor Rod Middleton, and analyst Dina Corsi. Maxwell begins the discussion, asking: “What do we know? Do we recognize any of the hijacker names?” Corsi says they have some names of suspected hijackers and starts reading these out. When she mentions Almihdhar, Bongardt interrupts her, asking: “Khalid Almihdhar? The same one you told us about? He’s on the list?” [Graff, 2011, pp. 313; Soufan, 2011, pp. 290-291] “This is the same Almihdhar we’ve been talking about for three months!” he yells angrily. [Washington Post, 9/21/2002] “Steve, we did everything by the book,” Middleton explains. “I hope that makes you feel better; tens of thousands are dead!” Bongardt retorts. Maxwell then tries to calm his colleague down. He presses the mute button on the phone and tells Bongardt: “Now is not the time for this. There will be a time, but not now.” [Graff, 2011, pp. 313; Soufan, 2011, pp. 290-291] Sometime tonight, Bongardt will submit a request to the FBI information center. “Within hours,” he will later recall, the center gets back to him after finding Almihdhar’s address in San Diego, California, simply through searching “public resources.” [US Congress. Senate. Committee on Intelligence, 9/20/2002]
