A large training event is being held at the US Park Police Aviation Unit in preparation for the upcoming meetings of the International Monetary Fund (IMF) and the World Bank in Washington, DC, on September 29-30, and some of the participants will later be involved in the emergency response to the terrorist attacks. [International Monetary Fund, 9/17/2001; Reuters, 9/17/2001; US Naval Historical Center, 11/19/2001; McDonnell, 2004, pp. 18-20 
] The Park Police Aviation Unit is located in Anacostia Park in southeast Washington, across the Potomac River from the Pentagon. [Aviation International News, 10/1/2001; National Park Service, 10/16/2004]
Event Preparing for Possibly Violent Demonstrations – According to Sergeant Ronald Galey, a helicopter pilot with the aviation unit, because of the preparations taking place for the IMF and World Bank meetings, “it started out to be a little bit of an unusual day.” [US Naval Historical Center, 11/20/2001] Sergeant Keith Bohn, another Park Police helicopter pilot, will later recall, “As fate would have it, we were having a large training event right out in front of the building here [the aviation hangar in Anacostia Park] for the upcoming IMF, the International Money Fund demonstrations.” Consequently, there are “horse-mounted officers, motorcycle officers, ground troops all training together to handle the movement of large groups of people.” [US Naval Historical Center, 11/19/2001] According to Galey, “[W]e all anticipated” the protest demonstrations at the IMF and World Bank meetings “to be very violent, very different than anything we’ve had in a long time.” [US Naval Historical Center, 11/20/2001]
Helicopter Pilot Giving ‘Riot Training’ – Another of the aviation unit’s helicopter pilots, Sergeant Kenneth Burchell, is reportedly “conducting riot training… in preparation for the upcoming World Bank/International Monetary Fund protest demonstrations.” The riot training is being attended by 40 police officers belonging to an (unnamed) force other than the Park Police, along with some Department of Defense medical personnel. [McDonnell, 2004, pp. 18-20 ]
Medical Personnel Participating in Training – Personnel from the Casualty Care Research Center (CCRC)—a medical outfit from the Uniformed Services University of the Health Sciences (USUHS) in Bethesda, Maryland—are attending the training event at the aviation unit. The CCRC provides medical support to law enforcement agencies and their “protectees” during emergencies. [US Medicine, 10/2001] One of these personnel, Jason Kepp, is reportedly teaching members of the Park Police “how to respond safely and effectively to the crowds of demonstrators expected to turn out at the upcoming meeting of the International Monetary Fund.” [USU Medicine, 12/2002 ]
Training Participants Involved in Response to Attacks – The Park Police Aviation Unit will be among the first agencies to respond to the Pentagon attack at 9:37 a.m. (see Shortly After 9:37 a.m. September 11, 2001). [Goldberg et al., 2007, pp. 161] Two medics from the USUHS who are attending the training event—Kepp and his colleague, Keith Kettell—will take off in the second Park Police helicopter to launch following the Pentagon attack, so as to assist in the emergency response. [USU Medicine, 12/2002 ; McDonnell, 2004, pp. 20 ] In addition to members of their own force, Park Police commanders will deploy the 40 police officers attending the riot training at the aviation unit when the attacks occur. [McDonnell, 2004, pp. 18 ] Members of firefighting agencies that later respond to the attack on the Pentagon are also involved in preparations for the upcoming IMF and World Bank meetings this morning (see 8:30 a.m. September 11, 2001 and 8:30 a.m. September 11, 2001). [US Department of Health and Human Services, 7/2002, pp. A-4 ; Goldberg et al., 2007, pp. 69-70]
Shortly After 9:37 a.m. September 11, 2001: Park Police Aviation Unit Promptly Responds to Pentagon Attack
The US Park Police Aviation Unit becomes one of the first agencies to respond to the attack on the Pentagon, with its two helicopters arriving on the scene within minutes of the crash. [Goldberg et al., 2007, pp. 161-162] The aviation unit is located in Anacostia Park in southeast Washington, DC, across the Potomac River from the Pentagon. It has two Bell 412 helicopters—a modern version of the “Huey”—that are prepared for virtually any emergency. They are equipped with mass casualty kits, which allow them to carry up to four critically injured patients, along with a large amount of additional medical and rescue apparatus, and other sophisticated equipment. [Aviation International News, 10/1/2001; Rotor and Wing, 11/2001; Rotor and Wing, 2/2002; National Park Service, 10/16/2004; USA Today, 10/25/2007] The unit had been running a large training event (see 8:30 a.m. September 11, 2001) when personnel there learned of the first crash in New York from television reports. After seeing the second plane hitting the World Trade Center live, they realized this was a deliberate act. Sergeant Ronald Galey, one of the unit’s helicopter pilots, will later recall that at that point, “[W]e just started talking, ‘Hey, we’d better get ready.’”
Personnel Hear Explosion from Pentagon – Personnel at the aviation unit hear the explosion when the Pentagon is attacked at 9:37 a.m. Galey and Sergeant Kenneth Burchell, another of the unit’s helicopter pilots, hear a loud thud and then look up to see a column of smoke rising from the vicinity of the Pentagon. Galey will recall, “We all knew” this was another terrorist attack. He will add, “[W]e’ve all been expecting something like this, for an attack of some sort.” However, Galey does not initially realize the smoke rising up in the distance is coming from the Pentagon. He will say he only “suspected it was some military installation over there.” [US Naval Historical Center, 11/19/2001; US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 19-20 ]
Controller Reports Crash, but Accounts Conflict – Soon, the “aircraft crash phone” in the aviation unit office rings, setting off a distinctive horn alarm. This phone is a direct communications line from the control tower at Washington’s Reagan National Airport, which enables the aviation unit to respond quickly to incidents at the airport. Galey answers the call. [McDonnell, 2004, pp. 20 ; Goldberg et al., 2007, pp. 161-162] On the other end of the line is air traffic controller David Walsh (see (9:38 a.m.) September 11, 2001). According to author Lynn Spencer, Walsh yells down the phone: “Aircraft down at the Pentagon! Aircraft down at the Pentagon!” [Federal Aviation Administration, 9/18/2001; Spencer, 2008, pp. 158-159] Galey will give a similar account in a January 2002 interview, recalling that Walsh tells him that “they had a 757 go into the Pentagon and they needed us to respond to the incident.” [National Park Service, 1/17/2002] But in November 2001, Galey will recall that Walsh says, “We have a 757 down somewhere in the vicinity of the 14th Street Bridge”—a bridge over the Potomac River, near the Pentagon. [Rotor and Wing, 11/2001] Later that month, Galey will state that Walsh says the tower has “lost a 757 somewhere in the vicinity of the Pentagon.” [US Naval Historical Center, 11/20/2001]
Controller Reports Crash at Airport, according to Some Accounts – However, on another occasion Galey will say that Walsh tells him, “[W]e have a 757 down on the north end of the airport.” [National Park Service, 9/21/2002] And Sergeant Keith Bohn, another of the Park Police helicopter pilots, will give a similar account, recalling that in the initial phone call the aviation unit receives about the attack, it is informed that there is “an aircraft down at the end of the runway at National Airport.” Bohn will say he only learns the correct location of the crash while he is starting up his helicopter to respond, at which time he talks with someone in the unit’s other helicopter, and “they told me, in disbelief, that the aircraft had in fact hit the Pentagon.” [US Naval Historical Center, 11/19/2001]
Helicopters Reach Pentagon Minutes after Attack – The crew of one of the unit’s helicopters, which has the call sign “Eagle I,” comprises Galey as pilot, rescue technician Sergeant John Marsh, and rescue team officer John Dillon. The crew of the other helicopter, “Eagle II,” comprises pilots Burchell and Bohn, aviation unit commander Lieutenant Philip Cholak and assistant commander Sergeant Bernard Stasulli, and two Defense Department medics, Keith Kettell and Jason Kepp. [US Congress. House, 9/11/2002; National Park Service, 9/21/2002; McDonnell, 2004, pp. 20 ] Eagle I is the first of the two helicopters to take off and arrive on the scene of the attack, according to most accounts. [US Naval Historical Center, 11/19/2001; US Congress. House, 9/11/2002; NBC 4, 9/11/2003] According to National Park Service reports, it is in the air less than two minutes after the aviation unit hears of the attack, and Eagle II follows it a minute later. [National Park Service, 9/21/2002; National Park Service, 10/22/2002] But according to the Arlington County After-Action Report, Eagle I takes off at “approximately 9:43 a.m.” and Eagle II takes off eight minutes later, at 9:51 a.m. [US Department of Health and Human Services, 7/2002, pp. A-45 ] Furthermore, according to Galey, Eagle II is in fact the first of the helicopters to launch, while Eagle I, in which he flies, takes off right after it. [US Naval Historical Center, 11/20/2001] The two helicopters arrive at the Pentagon within six minutes of the attack there, according to Rotor and Wing magazine. [Rotor and Wing, 11/2001; Rotor and Wing, 2/2002] They are the first helicopters to arrive at the scene of the crash. [NBC 4, 9/11/2003]
One Helicopter Lands, Other Circles Overhead – Eagle I remains airborne, circling overhead and assuming command and control of the airspace. Eagle II lands on a paved roadway 150 to 200 yards from the crash site, according to the National Park Service’s account of 9/11, and then some of its crew members grab their emergency medical equipment and run toward the building. After a time, Bohn moves the helicopter closer to the Pentagon. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 20-21 ] According to Bohn’s recollections, Eagle II initially lands in “the grass area of the cloverleaf” of Route 27 and Columbia Pike. But after “maybe 10 minutes,” Bohn takes off and moves the helicopter to the road by the Pentagon helipad. [US Naval Historical Center, 11/19/2001]
Helicopter Takes Off with Two Patients – The triage officer at the Pentagon indicates that there are 11 individuals requiring medical evacuation, but eventually only two severely burned patients are carried onto Eagle II. Minutes after landing outside the Pentagon, the helicopter takes off and flies the patients to the Washington Hospital Center. [USU Medicine, 12/2002 ; McDonnell, 2004, pp. 20, 22 ] While most accounts describe Park Police helicopters only taking off in the minutes after the attack on the Pentagon, Navy historian John Darrell Sherwood will later say that at least one of the aviation unit’s helicopters took off before the Pentagon was hit, and it was directed to intercept the aircraft approaching the Pentagon (see Shortly Before 9:35 a.m. September 11, 2001). And several witnesses will report seeing a helicopter near the Pentagon just before the attack there (see (9:35 a.m.-9:36 a.m.) September 11, 2001). [US Naval Historical Center, 12/13/2001; Washington Post, 9/5/2002; Goldberg et al., 2007, pp. 258]
After 9:37 a.m. September 11, 2001: Some Witnesses Surprised by Lack of Plane Debris at the Pentagon
Some emergency responders and other witnesses are surprised at the lack of major plane debris at the Flight 77 crash site at the Pentagon: 
Brian Ladd of the Fort Myer Fire Department arrives at the scene a few minutes after the attack. Yet, “Expecting to see pieces of the wings or fuselage,” he instead reportedly sees “millions of tiny pieces” of debris spread “everywhere.” [Goldberg et al., 2007, pp. 68] Captain John Durrer of the Metropolitan Washington Airports Authority Fire Department also arrives within minutes of the crash. He will later recall thinking: “Well where’s the airplane, you know, where’s the parts to it? You would think there’d be something.” Reportedly, “The near total disintegration of the plane had left only a multitude of bits scattered outside the building.” [Goldberg et al., 2007, pp. 70] Sergeant Ronald Galey, a helicopter pilot with the US Park Police, arrives over the Pentagon in his helicopter within minutes of the attack (see Shortly After 9:37 a.m. September 11, 2001). He will describe what he sees there: “[I]t was a relatively small hole in the side of the building. I’m going, ‘This couldn’t possibly have been a 757.’ There’s absolutely nothing that you could identify as an aircraft part anywhere around there. Nothing. Just couldn’t have been.” Galey will add, “I just can’t emphasize enough, the initial damage, looking at it, it just didn’t look like a 757 hit that building.” [US Naval Historical Center, 11/20/2001] Sergeant Keith Bohn, another Park Police helicopter pilot, lands his helicopter near the crash site shortly after the attack. He will recall: “When I landed on the scene, there was actually a particular slit into the side of the Pentagon, which is hard to believe that an aircraft made it, but it’s that small of a slit.… I could not see any aviation parts. I couldn’t see an engine or a wing. There was just rubble, pieces, small pieces.” [US Naval Historical Center, 11/19/2001] Steve DeChiaro, the president of a New Jersey technology firm, had just arrived at the Pentagon when it was hit and ran toward the crash site. He will recall: “But when I looked at the site, my brain could not resolve the fact that it was a plane because it only seemed like a small hole in the building. No tail. No wings. No nothing.” [Scripps Howard News Service, 8/1/2002] Early in the afternoon, CNN Pentagon correspondent Jamie McIntyre reports: “[T]he only pieces left that you can see are small enough that you can pick up in your hand. There are no large tail sections, wing sections, fuselage, nothing like that anywhere around, which would indicate that the entire plane crashed into the side of the Pentagon and then caused the side to collapse.” [CNN, 9/11/2001] Sheryl Alleger, a Navy officer at the Pentagon, goes past the crash site in an ambulance in the afternoon. She will recall: “[Y]ou couldn’t see any bits of the airplane, that was the thing that got me.… I expected to see the tail sticking out.… But—nothing. It was like the building swallowed the plane.” [Hilton, 2002, pp. 143] Eileen Murphy, a nurse at the Pentagon’s DiLorenzo Tricare Health Clinic, will recall: “I expected to see the airplane, so I guess my initial impression was: ‘Where’s the plane? How come there’s not a plane?’ I would have thought the building would have stopped it and somehow we would have seen something like part
of, or half of the plane, or the lower part, or the back of the plane. So it was just a real surprise that the plane wasn’t there.” [Marble and Milhiser, 9/2004, pp. 96] Sergeant Reginald Powell, a radiologist at the DiLorenzo Tricare Health Clinic, will say: “I was in awe that I saw no plane, nothing left from the plane. It was like it disintegrated as it went into the building.” [Marble and Milhiser, 9/2004, pp. 119] Captain Dennis Gilroy, acting commander of the Fort Myer Fire Department, reportedly “wondered why he saw no aircraft parts” when he arrives at the scene. [Goldberg et al., 2007, pp. 68]
Other witnesses will say they come across some pieces of plane debris: Rich Fitzharris, an electrical engineer working at the Pentagon, later remembers seeing “small pieces of debris, the largest of which might have been part of an engine shroud.” [Mlakar et al., 1/2003, pp. 13 ] Allyn Kilsheimer, a structural engineer who arrives at the Pentagon at about 5:00 p.m., will recall: “I picked up parts of the plane with the airline markings on them. I held in my hand the tail section of the plane.” [Popular Mechanics, 3/2005; Goldberg et al., 2007, pp. 100]
Later on during the day, the FBI arranges a search of the lawn in front of the crash site. According to the Defense Department’s book about the Pentagon attack: “Although much of the plane disintegrated within the Pentagon, the searchers found many scraps and a few personal items widely scattered on the grass and heliport. Plane remnants varied from half-dollar size to a few feet long.” [Goldberg et al., 2007, pp. 159] Also, one photo will show what appears to be plane debris on the lawn in front of the Pentagon, with the red, white, and blue stripes of American Airlines. [Knight Ridder, 4/28/2002]
Shortly After 9:41 a.m. September 11, 2001: Park Police Helicopter Provides Live Video Feed of Pentagon Crash Scene to FBI and Other Agencies
A US Park Police helicopter that is responding to the attack on the Pentagon and flying above the building transmits a live video feed of the crash scene to the FBI and other agencies, providing them with instant information about the extent of the damage and destruction at the Pentagon. [US Congress. House, 9/11/2002; National Park Service, 9/21/2002] The helicopter, which has the call sign “Eagle I,” is one of two helicopters belonging to the Park Police Aviation Unit that arrived at the Pentagon minutes after the attack there (see Shortly After 9:37 a.m. September 11, 2001). [Rotor and Wing, 11/2001] It has microwave “downlink” capability, which enables its crew to fly over a particular location and transmit instantaneous video images to the Park Police chief’s command post and other locations.
FBI Requests Video of Crash Scene – Shortly after Eagle I arrives over the Pentagon, the crew receives a request from the FBI to send it information using the downlink on their helicopter’s video camera. [McDonnell, 2004, pp. 22 ] According to Sergeant Ronald Galey, the pilot of Eagle I, the FBI arrives on the scene “within 10 minutes or 15 minutes” of his helicopter reaching the Pentagon. Galey will later recall: “We heard from them immediately: ‘Start your downlink, we want to capture everything that we can.’” [US Naval Historical Center, 11/20/2001] The downlink capability then enables the crew of Eagle I “to transmit real-time images and information to people who needed them to make decisions,” according to the National Park Service’s account of 9/11. As well as the FBI, the images are sent to the Secret Service, the Washington, DC, Metropolitan Police, and Park Police headquarters. Eagle I spends “the next four or five hours flying overhead and transmitting video images to the FBI.” [National Park Service, 9/21/2002; McDonnell, 2004, pp. 23 ]
Fire Department Chief Goes Up in Helicopter – The Park Police’s two Bell 412 helicopters are packed with sophisticated equipment. As well as the microwave downlink, they have an infrared heat detection system known as FLIR (forward looking infrared). When the Arlington County Fire Department later has difficulty getting its equipment to the proper locations to fight the fires in the Pentagon, its chief will be taken up in Eagle I and flown low over the building. The infrared imagery will help him locate the fires under the roof so he can better position his firefighting crews and equipment. [National Park Service, 1/17/2002; Rotor and Wing, 2/2002; McDonnell, 2004, pp. 23-24 ]
Shortly After 9:55 a.m. September 11, 2001: Park Police Helicopter Given Air Traffic Control Responsibility for Washington Airspace
A US Park Police helicopter that recently arrived over the Pentagon is contacted by an air traffic controller at Washington’s Reagan National Airport and given responsibility for controlling the airspace over Washington, DC, since the control tower at Reagan Airport is being evacuated. [US Naval Historical Center, 11/20/2001; US Department of Health and Human Services, 7/2002, pp. A-48 ; McDonnell, 2004, pp. 21 ] The Park Police Aviation Unit’s two helicopters arrived at the Pentagon within minutes of the attack there (see Shortly After 9:37 a.m. September 11, 2001). [Rotor and Wing, 11/2001] While one of the helicopters landed to conduct medical evacuations, the other, which has the call sign “Eagle I,” circled overhead. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 20-21 ]
Airport Tower Being Evacuated – Eagle I has made three or four orbits around the Pentagon when a controller in the Reagan Airport tower radios its pilot, Sergeant Ronald Galey. The controller says the tower is currently evacuating. [US Naval Historical Center, 11/20/2001; National Park Service, 1/17/2002] According to some accounts, the tower is being evacuated due to reports of more hijacked aircraft heading in its direction (see (9:55 a.m.) September 11, 2001). [NBC 4, 9/11/2003; Spencer, 2008, pp. 215-216] But according to other accounts, the controller tells Galey the tower is evacuating because it is being affected by smoke that is drifting across from the burning Pentagon. [US Department of Health and Human Services, 7/2002, pp. A-48 ; McDonnell, 2004, pp. 21 ; Goldberg et al., 2007, pp. 162] Galey will recall the controller saying: “Eagle I, we can’t see anything outside the tower. [The smoke is] getting in our ventilation system. We’re abandoning the tower.” Therefore, the controller gives Galey control of the airspace for the entire Washington area, telling him, “You’ve got the airspace.” [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 21 ]
Pilot Alarmed at Being Given Control of Airspace – The control tower at Reagan Airport is “normally the ‘nerve center’ for directing any response to this type of incident,” according to a National Park Service news article. [National Park Service, 9/21/2002] Galey is initially alarmed. He will recall thinking, “Exactly what I need right now is I’ve got control of the airspace.” [US Naval Historical Center, 11/20/2001] However, he is unaware that the FAA has ordered that all airborne aircraft must land at the nearest airport (see (9:45 a.m.) September 11, 2001), which will make his task easier. [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; McDonnell, 2004, pp. 21 ; 9/11 Commission, 7/24/2004, pp. 29]
NORAD Advises Pilot on Controlling Airspace – The controller gives Galey the radio frequency for NORAD, and tells him to contact NORAD. [National Park Service, 1/17/2002; McDonnell, 2004, pp. 21-22 ] The person Galey then talks to at NORAD informs him: “Look, you have no [air] traffic in DC, except for the traffic that you’re calling. The aircraft that you’re calling in, we’re going to allow to come in. Other than that, there should be no one besides the military, and we’ll call you out the military traffic.” Galey will later reflect: “So that helped tremendously. That function alone was not very taxing.” [US Naval Historical Center, 11/20/2001] The person at NORAD also tells Galey there is “an unauthorized aircraft inbound from the Pennsylvania area, with the estimated time of arrival approximately 20 minutes into DC.” Galey will recall that he and the rest of his crew discuss what they should do, and decide that “we’d take our chances and stay there [at the Pentagon], and do what we came there to do.” [National Park Service, 1/17/2002]
Airspace Control Passed on to Metropolitan Police Helicopter – Eagle I becomes “the air traffic control function for the area, flying a slow racetrack pattern over the site and clearing aircraft in and out,” according to Lieutenant Philip Cholak, the Park Police Aviation Unit commander. [Aviation International News, 10/1/2001] But after a time Galey asks his paramedic to request that a Metropolitan Police helicopter be launched to take over the command and control of the Washington airspace. He tells the paramedic: “You know we’re going to have to do a medevac mission here. We’re going to have to relinquish the command/control function to somebody else.” A Metropolitan Police helicopter subsequently arrives and relieves Eagle I of its command and control function. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 22 ]
10:00 a.m. September 11, 2001: Maryland Police Say They Cannot Send Helicopters to Pentagon, but Other Units Provide Helicopters
Sergeant Ronald Galey, the pilot of a US Park Police helicopter responding to the attack on the Pentagon, asks the Maryland State Police to send medical evacuation (medevac) helicopters to help out at the crash scene, but is told, “No, we can’t respond,” apparently because the airspace has been shut down. [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] Galey is flying one of the two Park Police Aviation Unit helicopters that arrived at the Pentagon within minutes of the attack there (see Shortly After 9:37 a.m. September 11, 2001). His helicopter has been circling overhead while the other Park Police helicopter landed to conduct medical evacuations. They are currently the only helicopters to have arrived on the scene.
Pilot Wants More Helicopters to Assist at the Pentagon – Realizing that his helicopter cannot provide its current command and control function and conduct medical evacuations at the same time, Galey requests assistance from other departments that have helicopters equipped to transport injured patients. The first department he calls is the Maryland State Police. [US Naval Historical Center, 11/20/2001; McDonnell, 2004, pp. 20-22 ] The Maryland State Police Aviation Command owns 12 helicopters and most of its work involves medical transport, with its helicopters carrying injured patients to hospital. [Maryland State Police, 2/16/2003; Baltimore Sun, 3/7/2006] According to Galey, the unit has “the most resources for aircraft, medevac aircraft, that we knew were manned and ready to go.” However, Galey will later recall, in response to his request, “they came back and said, ‘No, we can’t respond.’”
Maryland Police Think They Cannot Launch Helicopters – When Galey is told that the unit cannot respond, he and the rest of his crew are “very shocked,” and, Galey will say, “[T]hat’s when we were starting to suspect there was something more to it.” According to later accounts, the unit cannot respond because the airspace has been shut down. [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] (The FAA has issued a nationwide “ground stop” that prevents any aircraft from taking off (see (9:26 a.m.) September 11, 2001) and has also ordered that all airborne aircraft must land at the nearest airport (see (9:45 a.m.) September 11, 2001). [US Congress. House. Committee On Transportation And Infrastructure, 9/21/2001; 9/11 Commission, 7/24/2004, pp. 25, 29] Galey is currently unaware that the airspace has been shut down. However, the Maryland State Police helicopters should be able to respond all the same, because NORAD has told him, “The aircraft that you’re calling in, we’re going to allow to come in” (see (Shortly After 9:55 a.m.) September 11, 2001). According to Galey, the Maryland State Police “just didn’t know [that] if we requested them they could come.”
Other Departments Send Helicopters – Galey then contacts MedStar at the Washington Hospital Center and AirCare at Inova Fairfax Hospital in Virginia. Each of them dispatches helicopters to the Pentagon. Galey will recall that these two departments “hadn’t gotten the word that the airspace was shut down, and since I’m the one who requested the aircraft and informed NORAD, NORAD allowed them to come in.” [Rotor and Wing, 11/2001; US Naval Historical Center, 11/20/2001] It is unclear exactly when Galey contacts the different departments. But according to the Arlington County After-Action Report, the helicopter that MedStar launches arrives at the Pentagon at around 10:18 a.m. Inova Fairfax Hospital launches one helicopter at “approximately 10:00 a.m.” and then sends a second helicopter to the Pentagon at around 10:40 a.m. [US Department of Health and Human Services, 7/2002, pp. A-45 ]
