Rick Kettell

Most members of staff at the FAA’s Cleveland Center are evacuated from the facility, due to a report of a small aircraft flying erratically above the center. [Federal Aviation Administration, 3/21/2002, pp. S-19; Newsnet5, 8/12/2002; Associated Press, 8/15/2002] The Cleveland Center, in Oberlin, Ohio, had the last contact with Flight 93 before it crashed. [Associated Press, 6/15/2002] The center’s air traffic controllers have been working on clearing the skies over the US after FAA facilities were ordered to instruct all aircraft to land at the nearest airport (see (9:45 a.m.) September 11, 2001). [Newsnet5, 8/12/2002; Lake County News-Herald, 9/10/2011]
Operations Manager Orders Evacuation – The police in Oberlin now contact the Cleveland Center and warn it about a small plane that is still airborne and circling above the facility. As a result, the decision is made to evacuate the center. [Federal Aviation Administration, 9/17/2001, pp. 9 ; Associated Press, 8/15/2002; Cleveland Plain Dealer, 7/3/2011] The order to evacuate is apparently given by Leo Wolbers, the center’s operations manager. Wolbers will later recall, “[W]e made the decision to evacuate all non-essential personnel and get as many controllers out as possible.” He will say that he gathers together the supervisors at the center “to make sure they all knew to tell their controllers to get the planes down as quickly and safely as possible, and then leave the center.” [Federal Aviation Administration, 9/19/2001, pp. 6-7 ; 9/11 Commission, 10/2/2003 ] Non-essential personnel are sent home, while essential personnel who leave the building go to the parking lot. By 10:30 a.m., the facility will be running on a skeleton crew of eight controllers and eight supervisors.
Center Considered a Possible Terrorist Target – The Cleveland Center is evacuated “because someone feared the facility could be targeted for a terrorist attack,” according to the Cleveland Plain Dealer. [Federal Aviation Administration, 9/12/2001, pp. 70 ; Cleveland Plain Dealer, 7/3/2011] But Bill Keaton, a controller at the center, thinks to himself that “the evacuation [is] a little silly.” He will comment: “Though Cleveland Center might be a great strategic target, it was an awful terrorist target. Most people have no idea what goes on at a [air traffic control] center, and the terrorists were striking symbolic targets… the World Trade Center, the Pentagon.” [Lorain Morning Journal, 9/11/2011]
Center Is Searched – Around the time it is being evacuated, the Cleveland Center is receiving a number of bomb threats (see 10:07 a.m.-10:21 a.m. September 11, 2001). [Federal Aviation Administration, 3/21/2002, pp. S-17, S-19] Possibly in response to these, the building is searched, apparently during the period when many of its employees are outside in the parking lot. Wolbers will recall, “After we got all of our aircraft on the ground, we went to one person in each area until the building was searched and found to be secure.” [Federal Aviation Administration, 9/19/2001, pp. 6-7 ] Around two hours after the evacuation, employees who left the building but have not gone home will go back inside and return to their posts. By then, though, the airspace will be empty, apart from some military aircraft, and so the controllers will have little to do. [Cleveland Plain Dealer, 7/3/2011]
Identity of Plane Unknown – The suspicious aircraft that prompted the evacuation is not identified. Rick Kettell, the manager of the Cleveland Center, will recall that it “flew off to the north and we lost radar on it.” Eleven months after 9/11, the FAA will reportedly still be investigating what the plane was and what it was doing. [Newsnet5, 8/12/2002]