Joanne Accolla

Shayna Steinger, a consular official who issued 12 visas to the 9/11 hijackers at the US consulate in Jeddah, Saudi Arabia (see July 1, 2000), is interviewed by the 9/11 Commission, represented by staffers Thomas Eldridge and Joanne Accolla. Regarding the issue of a visa to alleged Flight 77 pilot Hani Hanjour, where Steinger initially refused the visa and then granted it (see September 10, 2000 and September 25, 2000), Steinger says Hanjour was “typical of many Saudi students” in that he switched between schools in the US. [9/11 Commission, 12/30/2003] The Commission is aware that Steinger made incorrect statements about the issue of the visa to Hanjour to a Congressional committee (see August 1, 2002), but apparently it does not ask her about this, although these statements will be mentioned in its Terrorist Travel Monograph. [9/11 Commission, 8/21/2004, pp. 13-14, 37-38 ] Steinger also says she remembers “press accounts of the ‘chatter’ surrounding a possible impending attack” before 9/11, but thought it was more likely to be carried out by Egyptians or Yemenis. Before 9/11 she was “never aware of the level of disaffected extremism in Saudi society,” she says. She knew Saudis were al-Qaeda members, but, according to a memo of the interview drafted by the Commission, “she never made the connection between this fact, and the idea that the Saudis applying for visas were possible terrorists.” Despite the fact that Steinger was unaware Saudis could be terrorists, on some occasions she sent Security Advisory Opinion cables warning about a visa application in connection with terrorism. [9/11 Commission, 12/30/2003]