House Committee on Government Reform

Shayna Steinger, a consular officer who issued 12 visas to the 9/11 hijackers (see July 1, 2000), gives incorrect testimony about one of the visa issuances to the House Committee on Government Reform. The incorrect testimony concerns the issue of a visa to Hani Hanjour, the alleged pilot of Flight 77, which hit the Pentagon. Steinger initially refused to grant Hanjour a visa (see September 10, 2000), but then reversed her decision two weeks later (see September 25, 2000). Steinger claims that she initially denied Hanjour a visa because he applied under the Visa Express program. However, the visa was denied in September 2000 and the Visa Express program did not begin until May 2001 (see May 2001). Steinger claims to have a memory of the event which cannot be correct. “I remember that I had refused him for interview, because he had applied for a tourist visa and he said that his reason for going to the United States was to study,” she tells the committee. The denial was “for administrative reasons,” she adds. It meant: “No. Come in. I want to talk to you.” The 9/11 Commission will point out that this cannot have been the case, stating, “In fact, the date Hanjour applied (as shown on his written application) and the date he was denied (as shown both on the application and on [the State Department’s] electronic records) are the same: September 10, 2000.” [9/11 Commission, 8/21/2004, pp. 37-38 ] This is apparently the first time Steinger has been interviewed by anyone about the 12 visa issuances. [Office of the Inspector General (US Department of State), 1/30/2003] Steinger will be interviewed twice more about the visas, changing her story about Hanjour. One interview is by the State Department’s inspector general (see January 20, 2003), the other by the 9/11 Commission (see December 30, 2003).