Of the 33 passengers (excluding the four hijackers) who are on board Flight 93 on September 11, at least 16 are not originally booked on this flight, but arrange to be on it very shortly before 9/11, or—in some cases—on the morning of 9/11 itself: Environmental lawyer Alan Beaven arranges to take Flight 93 to San Francisco the day before 9/11, as he is duty-bound to go there to help settle a case after talks have just broken down. [San Francisco Chronicle, 9/17/2001; Sacramento Bee, 9/30/2001]
Todd Beamer would normally have flown the night of September 10, as he has a business meeting scheduled for later in the day of 9/11. But he delays his flight, as he wants some time with his children after returning from a trip to Italy. [Pittsburgh Post-Gazette, 10/28/2001; MSNBC, 9/11/2006] He usually flies Continental Airlines, but chooses United to save his company money. [Longman, 2002, pp. 18]
Edward Felt also usually flies Continental Airlines, but books himself onto Flight 93 at the last minute after his company gives him short notice of a meeting he needs to attend in San Francisco. [New Jersey Star-Ledger, 9/15/2001; Longman, 2002, pp. 194]
Mark Bingham should be flying on September 10, but delays his flight as he has a hangover after a friend’s birthday party. [San Francisco Chronicle, 9/17/2001; Newsweek, 9/26/2001]
Deora Bodley is originally scheduled to fly from Newark to San Francisco on September 11 on United Airlines Flight 91. [Sacramento Bee, 9/14/2001] She decides on the night of September 10 to switch to Flight 93, as its departure time is more than an hour earlier. [San Francisco Chronicle, 9/17/2001; Pittsburgh Post-Gazette, 10/28/2001]
Lauren Grandcolas is booked on Flight 91, but on September 11 arrives early at the airport and switches to Flight 93. [Longman, 2002, pp. 12; MSNBC, 9/11/2006]
Husband and wife Donald and Jean Peterson are booked on Flight 91, but also arrive early and switch to Flight 93. [Pittsburgh Post-Gazette, 10/28/2001; Longman, 2002, pp. 13 and 16]
Christine Snyder calls the airport early in the morning of September 11 and transfers from Flight 91 to Flight 93 for an earlier start. [Pittsburgh Post-Gazette, 10/28/2001]
Tom Burnett is scheduled for a later flight, but switches to Flight 93 to get home earlier. [Knight Ridder, 9/14/2001] According to journalist and author Jere Longman, he too is originally booked on Flight 91. [Longman, 2002, pp. 8] But the San Francisco Chronicle says he is originally booked on a Delta Airlines flight in the afternoon of 9/11. [San Francisco Chronicle, 9/17/2001]
Georgine Corrigan switches flights when she checks in at the airport early in the morning of 9/11, so as to get home sooner; her original plane would make two stops on the way to San Francisco, but Flight 93 is non-stop. [Longman, 2002, pp. 12; Associated Press, 9/9/2006]
Jeremy Glick should be on a flight the night of September 10. According to some accounts there are problems due to a fire at Newark Airport. [Dallas Morning News, 9/17/2001] The flight is rerouted to JFK Airport in New York and is due to arrive in California at 3:00 a.m., which does not suit Glick. [MSNBC, 9/11/2006] But according to Newsweek, Glick is originally due to take Flight 93 on September 10, but misses it after getting stuck in traffic on the way to the airport. [Newsweek, 9/22/2001]
Nicole Miller’s original flight the night of September 10 is canceled due to a thunderstorm. [Saratoga News, 9/26/2001; Longman, 2002, pp. 55] She is then unable to get a seat on the same flight as her close friend Ryan Brown, as this is full, so takes Flight 93 instead. [Topeka Capital-Journal, 10/20/2002; MSNBC, 9/11/2006]
Toy-company executive Lou Nacke is called by his boss the evening of September 10 and told to take the first plane to San Francisco, in order to help a customer. [Newsweek, 9/26/2001; Longman, 2002, pp. 124]
In the few days prior to September 11, sisters-in-law Patricia Cushing and Jane Folger move forward the time of their flight. [Longman, 2002, pp. 33 and 35]
Flight 93’s pilot is not originally meant to be flying on September 11 (see Shortly Before September 11, 2001), and at least three of the flight attendants are also assigned to Flight 93 at a late date (see Shortly Before September 11, 2001). The 37 passengers (including the four hijackers) that are on board constitute just 20 percent of the plane’s passenger capacity of 182. [9/11 Commission, 8/26/2004, pp. 36]
9:58 a.m. September 11, 2001: Flight 93 Passenger Edward Felt Makes 911 Call from Bathroom Using Cell Phone
An emergency call is received at the 911 center in Westmoreland County, Pennsylvania, from Edward Felt, a passenger on Flight 93. [Pittsburgh Tribune-Review, 9/8/2002] Felt makes the 911 call using his cell phone. [9/11 Commission, 8/26/2004, pp. 45; US District Court for the Eastern District of Virginia, Alexandria Division, 7/31/2006] It is answered by dispatcher John Shaw, on a line at the center specifically for incoming cell phone calls. [Federal Bureau of Investigation, 9/12/2001 ; Longman, 2002, pp. 193] Glenn Cramer, a supervisor at the 911 center, hears Shaw responding to the caller, “You are what hijacked?” and consequently picks up a phone that allows him to listen in on the rest of Felt’s call. [Federal Bureau of Investigation, 9/12/2001
; Pittsburgh Post-Gazette, 12/7/2001]
Call Center Workers Mishear Name – Felt identifies himself. Shaw and Cramer apparently mishear, and both will recall that he says his name is “Ed Wart.” [Federal Bureau of Investigation, 9/11/2001 ; Federal Bureau of Investigation, 9/12/2001
] (The FBI will initially refuse to disclose the caller’s name to the press, but he is later revealed to have been Edward Felt, a 41-year-old engineer from New Jersey. [Washington Post, 9/12/2001; Longman, 2002, pp. 194; New York Times, 3/27/2002] ) Felt says, “We are being hijacked, we are being hijacked!” He repeatedly states that his call is not a hoax. [ABC News, 9/11/2001; Associated Press, 9/11/2001] He says the passengers need help immediately. [Federal Bureau of Investigation, 9/11/2001
]
Felt Answers Questions about His Flight, but Does Not Describe Hijackers – Shaw asks Felt standard questions, such as where is he? What type of plane is he on? And what has happened? [Pittsburgh Post-Gazette, 9/11/2002] Felt tells Shaw his cell phone number and says he is on United Airlines Flight 93 from Newark to San Francisco. [Longman, 2002, pp. 193-194; Pittsburgh Tribune-Review, 9/11/2002; United States of America v. Zacarias Moussaoui, a/k/a Shaqil, a/k/a Abu Khalid al Sahrawi, Defendant., 4/11/2006 ] He says he is locked in the bathroom of the plane, but does not say if this is its front or rear bathroom. He does not say anything about how many hijackers are on board, nor make any statements about any weapons the hijackers may possess. [Federal Bureau of Investigation, 9/12/2001
] Nor does he mention any attempt by the passengers to regain control of the plane. [Longman, 2002, pp. 196]
Felt Describes ‘Lots of Passengers,’ though Plane Is Mostly Empty – Shaw will recall to the FBI that Felt tells him the plane is loaded with numerous passengers. [Federal Bureau of Investigation, 9/11/2001 ] Glenn Cramer will similarly tell the FBI that Felt describes “lots of passengers” on board. [Federal Bureau of Investigation, 9/12/2001
] Yet there are only 37 passengers (including the four hijackers) on Flight 93, constituting just 20 percent of its passenger capacity of 182. [9/11 Commission, 8/26/2004, pp. 36] Felt says: “We’re going down. We’re going down.” [New York Times, 3/27/2002; Pittsburgh Tribune-Review, 9/11/2002] Cramer will say that Felt describes an explosion on the aircraft and smoke coming from it, but others—including Shaw—will deny this (see (Between 9:58 a.m. and 9:59 a.m.) September 11, 2001). [Associated Press, 9/11/2001; Federal Bureau of Investigation, 9/12/2001
; Longman, 2002, pp. 264; Valley News Dispatch, 9/11/2002]
Call Ends after One Minute – Shaw will tell the FBI the call lasts “less than five minutes” before the line disconnects. [Federal Bureau of Investigation, 9/11/2001 ] According to other accounts, it lasts just over one minute. [Dayton Daily News, 9/12/2001; Longman, 2002, pp. 197; Pittsburgh Tribune-Review, 9/8/2002; Valley News Dispatch, 9/11/2002] After the call ends, other employees at the Westmoreland County 911 center are instructed to notify the FBI and the FAA about it. [Federal Bureau of Investigation, 9/12/2001
] When the FBI arrives at the center, it will immediately take possession of the tape of Felt’s call. [Washington Post, 9/12/2001; Philadelphia Daily News, 11/15/2001]
Between 9:58 a.m. and 9:59 a.m. September 11, 2001: Flight 93 Passenger Edward Felt Reports Explosion and Smoke, Supervisor Will Claim; Others Dispute This
According to an emergency call center supervisor who listens in on the call, when passenger Edward Felt phones 911 from Flight 93 to report that his plane has been hijacked, he says he has heard an explosion and sees smoke coming from the plane. But others will explicitly deny this. [Associated Press, 9/11/2001; New York Times, 3/27/2002] Felt called 911 on his cell phone at 9:58 a.m., and talks to a dispatcher at the 911 center in Westmoreland County, Pennsylvania (see 9:58 a.m. September 11, 2001). [Longman, 2002, pp. 193; 9/11 Commission, 8/26/2004, pp. 45]
Said to Mention Explosion – Glenn Cramer, a supervisor at the center, listens in on the call on a separate line. The following day, he will tell the FBI that Felt said “some sort of explosion had occurred aboard the aircraft,” and “that there was white smoke somewhere on the plane.” [Federal Bureau of Investigation, 9/12/2001 ; Pittsburgh Post-Gazette, 12/7/2001] Cramer will similarly tell the Pittsburgh Post-Gazette that Felt said he “did hear some sort of an explosion and saw white smoke coming from the plane, but he didn’t know where.” [Pittsburgh Post-Gazette, 9/12/2001] Some people will later cite this account as evidence that Flight 93 was shot down by the military to prevent it reaching its target, or was brought down when a bomb on board went off. [Philadelphia Daily News, 11/15/2001; New York Times, 3/27/2002; Independent, 8/13/2002; Mirror, 9/12/2002; Philadelphia Daily News, 9/16/2002]
Account Disputed – However, others dispute Cramer’s account. John Shaw, the dispatcher who Felt talks to, will apparently make no mention of Felt reporting an explosion or smoke when he is interviewed by the FBI later in the day. [Federal Bureau of Investigation, 9/11/2001 ] And, in 2002, Shaw will state specifically that Felt made no mention of any explosion or smoke. “Didn’t happen,” he will say. Sandra Felt, the wife of Edward Felt, will hear the recording of the 911 call and subsequently also say her husband did not mention an explosion or smoke. [Longman, 2002, pp. 264; New York Times, 3/27/2002; Pittsburgh Post-Gazette, 4/21/2002; Valley News Dispatch, 9/11/2002] Authorities will not explain Cramer’s contradictory account, and in September 2002 Britain’s Daily Mirror will report, “Glenn Cramer has now been gagged by the FBI.” [Philadelphia Daily News, 11/15/2001; Mirror, 9/12/2002]
March 27, 2002: Cockpit Recordings Raise Doubts about Flight 93 Events
New York Times reporter Jere Longman writes an article based on recent leaks to him about Flight 93’s cockpit flight recording. (Later, relatives of the victims are given a single chance to listen to the recording). He claims that earlier reports of a 9-1-1 call from a bathroom reporting smoke and an explosion are incorrect. He names the passenger-caller as Edward Felt and notes that the dispatcher who took the call and Felt’s wife both deny the smoke and explosion story. There were messages from both passengers and hijackers on the plane speaking of a bomb. [Pittsburgh Post-Gazette, 10/28/2001] Longman also claims that one passenger, Tom Burnett, told his wife there were guns on the plane. [New York Times, 3/27/2002] Previously, it had been widely reported that Tom Burnett told his wife he did not see any guns. [MSNBC, 9/14/2001] Note that the passengers appeared doubtful that the hijackers had either real guns or bombs, but there is a March 2002 report of a gun being used on Flight 11.