ChoicePoint

The FBI’s New York office technically began an investigation to locate 9/11 hijacker Khalid Almihdhar on August 29, but in fact the one inexperienced agent assigned to the search, Robert Fuller, is busy for several days and only begins the search at this time (see August 29, 2001). Within a day, Fuller identifies connections between Almihdhar and Nawaf Alhazmi, and widens the search to look for both of them. [US Department of Justice, 11/2004; New York Observer, 11/28/2004] The FBI will later claim that it searches aggressively. An internal review shortly after 9/11 will find that “everything was done that could have been done” to find them. [Los Angeles Times, 10/28/2001] However, FBI agents familiar with the search will later describe it as unhurried and routine. A report by the Office of the Inspector General completed in late 2004 will conclude, “[T]he FBI assigned few resources to the investigation and little urgency was given to the investigation.” [US Department of Justice, 11/2004] In conducting his search, Fuller takes the following steps on September 4-5:
He requests that Almihdhar’s name bed added to the INS watch list, called LOOKOUT. He describes Almihdhar as a potential witness in a terrorist investigation. He later claims that he identifies him only as a witness, not a potential terrorist, to prevent overzealous immigration officials from overreacting. [US Department of Justice, 11/2004]
He contacts the Customs Service and verifies that Almihdhar has been placed on its watch list. [US Department of Justice, 11/2004]
He requests a local criminal history check on Almihdhar and Alhazmi through the New York City Police Department. The request turns up nothing. [US Department of Justice, 11/2004]
He will claim that he requests a criminal history check in the NCIC, which is a computer database frequently used by every level of law enforcement. However, the Bergen Record will report that he “never performed one of the most basic tasks of a police manhunt. He never ran Almihdhar or Alhazmi through the NCIC computer. That simple act would have alerted local cops to look for the suspected terrorists.” At least four separate incidents involving Alhazmi were recorded in the NCIC database (see September 5, 2001). [Bergen Record, 7/11/2002; Bergen Record, 5/18/2004; US Department of Justice, 11/2004]
He requests a credit check. [US Department of Justice, 11/2004]
He requests that a national motor vehicle index be searched. However, a July 2001 police query on Alhazmi’s car that is in that index is not found (see September 5, 2001).
On September 5, Fuller and another agent contact the Marriott hotels in New York City, since Almihdhar had indicated when he entered the US in July 2001 that his destination was a Marriott hotel in New York. Later this same day he is told Almihdhar had never registered as a guest at any of the six Marriott hotels there. [US Department of Justice, 11/2004]
He will claim that he conducts a search in the ChoicePoint database, a commerical databases on personal information about US citizens. He will claim he searches the database and fails to find any information on them, but the chairman of ChoicePoint will later confirm the database did have information on the hijackers before 9/11, but the FBI did not ask to search the database until shortly after 9/11 (see September 4, 2001). [9/11 Commission, 7/24/2004, pp. 539; US Department of Justice, 11/2004; New York Observer, 11/28/2004]
There are additional searches he could make that he apparently fails to do. For instance, he apparently fails to check car registration databases. Alhazmi did own a car (see March 25, 2000), and the 9/11 Commission will note: “A search on [his] car registration would have unearthed a license check by the South Hackensack Police Department that would have led to information placing Alhazmi in the [greater New York City] area and placing Almihdhar at a local hotel for a week in early July 2001. The hijackers actively used the New Jersey bank accounts, through ATM, debit card, and cash transactions, until September 10.” [9/11 Commission, 7/24/2004, pp. 539]
Additionally, even though the two were known to have previously entered the US through Los Angeles, drivers’ license records in California are not checked.
He also fails to check national credit card and bank account databases.
All of these would have had positive results. Alhazmi’s name was even in the 2000-2001 San Diego phone book, listing the address where he and Almihdhar may have been living up to as late as September 9, 2001 (see Early September 2001). [South Florida Sun-Sentinel, 9/28/2001; Los Angeles Times, 10/28/2001; Newsweek, 6/2/2002] There appears to be no further mention of any further work on this search after September 5, except for one request to the Los Angeles FBI office made on September 10 (see September 10, 2001). The 9/11 Commission will note: “We believe that if more resources had been applied and a significantly different approach taken, Alhazmi and Almihdhar might have been found. They had used their true names in the United States. Still, the investigators would have needed luck as well as skill to find them prior to September 11.… Many FBI witnesses have suggested that even if [they] had been found, there was nothing the agents could have done except follow [them] onto the planes. We believe this is incorrect. Both Alhazmi and Almihdhar could have been held for immigration violations or as material witnesses in the Cole bombing case. Investigation or interrogation of them, and investigation of their travel and financial activities, could have yielded evidence of connections to other participants in the 9/11 plot. The simple fact of their detention could have derailed the plan. In any case, the opportunity did not arise.” [9/11 Commission, 7/24/2004, pp. 272]