The FBI fails to ask Ahmed Ressam, an al-Qaeda operative arrested during the Millennium alert (see December 14, 1999), whether he can identify Zacarias Moussaoui. Agents in Seattle holding Ressam receive a general notification about the Moussaoui case, but it lacks urgency and they do not follow up on it with Ressam (see September 4, 2001). When asked shortly after 9/11, Ressam will say he recognizes Moussaoui from al-Qaeda’s training camps in Afghanistan. The 9/11 Commission will conclude that had Ressam been shown photos of Moussaoui and identified him before 9/11, the FBI would have been able to search his belongings. The belongings contain enough information to potentially prevent 9/11 (see August 16, 2001). The FBI also fails to ask Ressam whether he recognizes Khalid Almihdhar at this time, although Ressam has never met Almihdhar and will not identify him after 9/11 (see August 21, 2001). [Sunday Times (London), 2/3/2002; 9/11 Commission, 7/24/2004, pp. 275-6, 541]
September 4, 2001: FBI Dispatches Vague Message to US Intelligence Community About Moussaoui Investigation
FBI headquarters dispatches a memo to the entire US intelligence community summarizing what has been learned about Zacarias Moussaoui. The memo, written by Mike Maltbie, an agent in the FBI’s Radical Fundamentalist Unit (RFU), reports that the FBI has become suspicious of Moussaoui because he took flight simulation training for a 747 jet, a course normally taken by airline pilots. Moussaoui, who has no flying experience, paid cash for the training, the memo also notes. It also says that Moussaoui has radical Islamic fundamentalist beliefs and has been linked to Chechen militants. However, the memo does not include a threat assessment or indicate that some FBI investigators believe Moussaoui is part of a yet unknown plot to hijack an airplane and use it in a terrorist attack. As a later congressional inquiry will report, the memo fails to “recommend that the addressees take any action or look for any additional indicators of a terrorist attack, nor [does] it provide any analysis of a possible hijacking threat or provide any specific warnings.” [US Congress, 9/24/2002; US Department of Justice, 11/2004, pp. 175-6 
] Several days earlier, Maltbie blocked the release of a memo from the FBI’s Minneapolis field office that was addressed to the FAA and did contain a threat assessment (see August 29-September 4, 2001). When the FAA receives the FBI memo, it decides not to issue a security alert to the nation’s airports in response. An FAA representative later explains to the New York Post, “[Moussaoui] was in jail and there was no evidence he was connected to other people.” [New York Post, 5/21/2002] The FBI memo contrasts sharply with an internal CIA warning sent out on August 24. That memo, which was based on less information, warned that Moussaoui might be “involved in a larger plot to target airlines traveling from Europe to the US” (see August 24, 2001). [US Congress, 9/18/2002] It turns out that prior to this time, al-Qaeda operative Ahmed Ressam had started cooperating with investigators. He had trained with Moussaoui in Afghanistan and will willingly share this information after 9/11. The FBI dispatch, with its notable lack of urgency and details, fails to prompt the agents in Seattle holding Ressam to question him about Moussaoui. Had the connection between these two men been learned before 9/11, presumably the search warrant for Moussaoui would have been approved and the 9/11 plot might have unraveled (see Late August-Early September 2001). [Sunday Times (London), 2/3/2002]
Shortly After March 28, 2002: US Intelligence Suspects Captured Al-Qaeda Leader Zubaida May Be Mentally Unstable and Overestimated
In the wake of al-Qaeda leader Abu Zubaida’s arrest (see March 28, 2002), the FBI discovers much useful information (see Shortly After March 28, 2002). FBI agent Dan Coleman leads a team to sort through Zubaida’s computer files and documents. However, at the same time, some US officials come to believe that Zubaida’s prominence in al-Qaeda’s hierarchy has been overestimated. Many FBI officials conclude that he was used as little more than a travel agent for training camp attendees because he was mentally ill. [Suskind, 2006, pp. 94-96, 100]
FBI Agent Coleman: Zubaida Is Mentally Crippled – FBI counterterrorist operative Dan Coleman will go through Zubaida’s journals and other materials seized from his Faisalabad safe house. Coleman will say: “Abu Zubaydah was like a receptionist, like the guy at the front desk [of a hotel]. He takes their papers, he sends them out. It’s an important position, but he’s not recruiting or planning.” Because Zubaida is not conversant with al-Qaeda security methods, “[t]hat was why his name had been cropping up for years.” Of Zubaida’s diaries, Coleman will say: “There’s nothing in there that refers to anything outside his head, not even when he saw something on the news, not about any al-Qaeda attack, not even 9/11. All it does is reveal someone in torment. [Zubaida is physically and mentally crippled from wounds suffered fighting in Afghanistan in the early 1990s.] Based on what I saw of his personality, he could not be what they say he was.” [Vanity Fair, 12/16/2008] Coleman will add: “He knew very little about real operations, or strategy. He was expendable.” Zubaida’s diary evidences his apparent schizophrenia; he wrote it in three different personas, or voices, each with a different and distinctive personality. [Suskind, 2006, pp. 94-96, 100]
Islamist Al-Deen: Importance Overstated? – Noor al-Deen, a Syrian teenager, was captured along with Zubaida. The terrified al-Deen will readily answer questions from his captors, and will describe Zubaida as a well-known functionary with little knowledge of al-Qaeda operations. Al-Deen will be sent to a detention facility in Morocco and later to Syria; his subsequent whereabouts and status will remain unknown to the public. [Washington Post, 3/29/2009]
Informant Says Zubaida Behaved Oddly – Other accounts back up this assessment. For instance, Omar Nasiri, a former informant for European intelligence agencies who met Zubaida in the 1990s, will later describe Zubaida’s odd behavior, saying he “shuffled around his home in near-total darkness, carrying a gas lantern from room to room. He barely spoke and would often communicate by pointing.” [New Yorker, 1/22/2007]
CIA Officer Scheuer: Zubaida Served as Key Hub – Michael Scheuer, who previously ran the CIA’s bin Laden unit (see February 1996), will later say of Zubaida’s importance: “I’d followed him for a decade. If there was one guy you could call a ‘hub,’ he was it.” Scheuer will describe Zubaida not as an actual al-Qaeda member, but “the main cog in the way they organized,” a point of contact for Islamists from many parts of the globe seeking combat training in the Afghan camps. Scheuer will say that Zubaida, a Palestinian, “never swore bayat [al-Qaeda’s oath of allegiance] to bin Laden,” and he was bent on causing damage to Israel, not the US. [Vanity Fair, 12/16/2008]
Involvement in Pre-9/11 Plots – However, Zubaida does appear to have been involved in numerous plots before 9/11 (see for instance November 30, 1999 and Early September 2001). Al-Qaeda operative Ahmed Ressam cooperated with US investigators after being arrested. He worked with Zubaida and suggested Zubaida was of some importance, but not one of al-Qaeda’s highest leaders. According to Ressam, Zubaida “is the person in charge of the [training] camps. He receives young men from all countries. He accepts you or rejects you. He takes care of the expenses of the camps. He makes arrangements for you when you travel coming in or leaving.” [Gunaratna, 2003, pp. 133] Furthermore, when Zubaida was caught, apparently he and several others staying with him were in the middle of building a bomb. According to one of the CIA officers who helped capture him, the soldering iron used in making the bomb was still hot when he was captured (see Shortly After March 28, 2002). [Senate Intelligence Committee, 4/22/2009 ]
CIA Chief Tenet Rejects Diagnosis of Schizophrenia – In a 2007 book, former CIA Director George Tenet will claim that the reports that Zubaida was mentally unstable were “[b]aloney.… Apparently, the source of the rumor that Abu Zubaida was unbalanced was his personal diary, in which he adopted various personas. From that shaky perch, some junior Freudians leapt to the conclusion that Zubaida had multiple personalities. In fact, agency psychiatrists eventually determined that in his diary he was using a sophisticated literary device to express himself.” [Tenet, 2007, pp. 243]
Zubaida Touted as High-Level Terror Chief – Regardless, despite being briefed otherwise, President Bush and others in his administration will repeatedly tout the importance of capturing Zubaida and no hint of any doubts about his importance or sanity will be publicly expressed (see April 9, 2002 and After). [Suskind, 2006, pp. 94-96, 100]
