When Zacarias Moussaoui is arrested (see August 16, 2001), he has a receipt on him for a Kinko’s store where he used a computer on August 12. The FBI does not go to this Kinko’s store to collect information about Moussaoui immediately after the arrest, but only on September 19, after the rest of Moussaoui’s belongings have been searched (see September 11, 2001). The FBI is told that the computers have been wiped and no information about Moussaoui’s use can be obtained. Due to the frequency with which Kinko’s computers are wiped, if the FBI visited the Kinko’s store immediately after the arrest, it is possible information about Moussaoui could have been recovered. Although the FBI is initially aware of some of Moussaoui’s e-mail addresses, in summer 2002 Moussaoui will reveal additional addresses he used and say he used them from this Kinko’s outlet. Although the Kinko’s computers have been wiped by 9/11, Microsoft, which operates the Hotmail service Moussaoui uses, can recover information up to 90 days after an account is last used, so the FBI could get the information it seeks from Microsoft until Mid-November 2001 (see (Late July-Early August, 2002)). However, the FBI does not know about the additional accounts at this point, partly because it was prevented from interviewing Moussaoui after 9/11 (see September 11-12, 2001). [US District Court for the Eastern District of Virginia, Alexandria Division, 1/1/2003]
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