At NORAD’s Northeast Air Defense Sector (NEADS), two weapons controllers are instructed to come up with a battle plan for defending the US, and in response quickly piece together an extensive strategy. Major James Fox, the leader of the weapons team, comes over to the weapons station on the NEADS operations floor. He points at weapons controllers Trey Murphy and Michael Julian, both of whom are graduates of the Air Force’s Fighter Weapons School, and says, “The boss wants you two.” Murphy and Julian head upstairs to the glass-enclosed battle cab, where battle commander Colonel Robert Marr is waiting for them. Murphy asks, “What do you need me to do?” Marr responds, “Un-f_ck this!” Murphy takes this to mean: “Right now, I have chaos. Bring me order. Make me a battle plan.” Murphy and Julian head back to the operations floor to get their notebooks and pens, and then look for somewhere quiet to work. They find an empty conference room, and immediately begin working on a defense strategy for the United States. The two men come up with everything that needs to be in place to defend the major cities: the fighter jets required, the altitudes the jets should fly at, the requirements for tanker planes, and the radio frequencies that will be needed. Within minutes, they have pieced together an extensive plan. Murphy and Julian then return to the battle cab, where they set about putting it into action. [Spencer, 2008, pp. 188-190]