Firefighting and other operations are severely disrupted when the Pentagon site is evacuated due to a report of an unidentified aircraft heading toward the Pentagon. Firefighters have to abandon their equipment and run several hundred yards to protected areas. [US Department of Health and Human Services, 7/2002, pp. A16 and A30 ] Assistant Fire Chief James Schwartz orders the evacuation after the control tower at Washington’s Reagan National Airport notifies the Arlington County Emergency Communications Center (ECC) of an inbound aircraft that is not identifying itself and is heading up the Potomac River at a high rate of speed. It is not known if this is a hijacked plane, but no aircraft other than military jets are now supposed to be in the air. The ECC then notifies Schwartz at the Pentagon. By the time he orders the evacuation, the aircraft is reportedly just two minutes away. [US Department of Health and Human Services, 7/2002, pp. A30 and A52
; Creed and Newman, 2008, pp. 187] At one point, the controllers at Reagan Airport are reporting that the plane has disappeared from radar, though they do not say why they think this is. [Creed and Newman, 2008, pp. 191]
Approaching Aircraft Is ‘Friendly’ – The unidentified aircraft is soon determined to be “friendly.” [Fire Engineering, 11/2002; Creed and Newman, 2008, pp. 193] According to the Arlington County After-Action Report, it turns out to have been a government aircraft flying Attorney General John Ashcroft back to Washington. [US Department of Health and Human Services, 7/2002, pp. A30 and C52 ; Vogel, 2007, pp. 453] However, a 2002 FAA report will state that Ashcroft’s plane landed in Washington “just before noon” (see (12:00 p.m.) September 11, 2001). [Federal Aviation Administration, 3/21/2002] If that report is correct, then the identity of the approaching aircraft is unclear.
Emergency Operations Disrupted – The firefighters and other emergency responders return to the Pentagon and resume their activities, but the evacuation has significantly disrupted firefighting operations, giving fires in some areas 30 minutes to gain ground. [US Department of Health and Human Services, 7/2002, pp. A16 ; Creed and Newman, 2008, pp. 193-194] The FBI’s evidence recovery operation has also been disrupted. [Creed and Newman, 2008, pp. 191]
Evacuation Avoidable, Caused by Loss of FBI Presence – This evacuation is later determined to have been avoidable, and only necessary because of the loss of a senior FBI presence at the incident command post (ICP) at the Pentagon, which means there is no way for the ICP to verify whether the approaching aircraft is “friendly” or not. This loss is due to the FBI having relocated to the Virginia State Police Barracks shortly after midday (see (12:15 p.m.) September 11, 2001). The Arlington County After-Action Report will later conclude, “Friendly aircraft, carrying US government executives and escorted by fighter aircraft, should not have been cause for evacuation.” A previous evacuation of the Pentagon site due to reports of an approaching unidentified aircraft occurred around 10:15 a.m. (see (10:15 a.m.-10:38 a.m.) September 11, 2001), and a third similar evacuation will occur on the morning of September 12 (see (10:00 a.m.) September 12, 2001). [US Department of Health and Human Services, 7/2002, pp. A30-A31 ; Fire Engineering, 11/2002]