10:00 a.m. September 11, 2001: NEADS Commander Complains about Senior Officer Interfering on Operations Floor

Major Kevin Nasypany, the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS), complains about Lieutenant Colonel Ian Sanderson—an officer from the NEADS battle cab—spending time on the operations floor, where, Nasypany says, he has been “circumventing my system.” [North American Aerospace Defense Command, 9/11/2001] Sanderson is the NEADS Sector Operations Control Center (SOCC) director. He is also beginning his training as a fighter director on this day. [9/11 Commission, 10/29/2003 ] He is one of a number of senior personnel working in the battle cab, which is a glass-walled room overlooking the NEADS operations floor. [Filson, 2003, pp. 55; 9/11 Commission, 10/30/2003 ] However, he has also been spending time on the operations floor.
Director Is ‘Circumventing My System’ – Nasypany therefore now complains, “Got to get Ian [Sanderson] off the floor.” He adds that Sanderson has been “on it, circumventing my system here.” [North American Aerospace Defense Command, 9/11/2001] (As the mission crew commander (MCC), Nasypany is supposed to be in charge of the entire operations floor. [Spencer, 2008, pp. 25] ) He continues with his complaint, saying that Sanderson is “not an MCC” and so he “needs to stay up there” in the battle cab. [North American Aerospace Defense Command, 9/11/2001]
Director Says He ‘Did Not Interfere’ – Despite Nasypany’s grievance that he has been “circumventing my system,” Sanderson will tell the 9/11 Commission that his “first inclination” after the first World Trade Center tower was hit had been to “step back and let everyone do their jobs.” He will say that in “wartime”—presumably referring to situations like the present crisis—“there really is no function for the SOCC director.” His role on this day is therefore, partly, “to stay out of everyone’s way.” Sanderson will also say he is “parental” to the NEADS personnel, and, in contrast with Nasypany’s complaint about him, will say he “did not interfere.”
Director Responsible for Recalling Off-Duty Personnel – The SOCC director, according to Sanderson, serves as “an internal look at the operations on the SOCC [operations] floor,” and “involves manning and procedures of floor operations.” On this day, Sanderson is responsible for ensuring that the operations floor has additional personnel, and for coordinating fighter jets from bases that are not NORAD assets. Sanderson will say he is “primarily concerned with calling back the operations personnel” who are off duty. [9/11 Commission, 10/29/2003 ]