At Offutt Air Force Base in Nebraska, President Bush convenes the first meeting of the National Security Council since the attacks occurred. [Woodward, 2002, pp. 26] He begins the video conference call from a bunker beneath the base. He and Chief of Staff Andrew Card visually communicate directly with Vice President Cheney, National Security Adviser Rice, Defense Secretary Rumsfeld, Deputy Secretary of State Richard Armitage, CIA Director Tenet, Transportation Secretary Norman Mineta, counterterrorism “tsar” Richard Clarke, and others. [Daily Telegraph, 12/16/2001; ABC News, 9/11/2002; Washington Times, 10/8/2002] According to Clarke, Bush begins the meeting by saying, “I’m coming back to the White House as soon as the plane is fueled. No discussion.” But according to Condoleezza Rice, he begins with the words, “We’re at war.” Clarke leads a quick review of what has already occurred, and issues that need to be quickly addressed. Bush asks CIA Director Tenet who he thinks is responsible for the day’s attacks. Tenet later recalls, “I told him the same thing I had told the vice president several hours earlier: al-Qaeda. The whole operation looked, smelled, and tasted like bin Laden.” Tenet tells Bush that passenger manifests show that three known al-Qaeda operatives had been on Flight 77. According to Tenet, when he tells the president in particular about Nawaf Alhazmi and Khalid Almihdhar (two of the alleged Flight 77 hijackers), Bush gives Mike Morell, his CIA briefer, “one of those ‘I thought I was supposed to be the first to know’ looks.” (Other evidence indicates the third al-Qaeda operative whose name is on the passenger manifest would be Salem Alhazmi (see 9:53 p.m. September 11, 2001).) Tenet tells the meeting that al-Qaeda is “the only terrorist organization capable of such spectacular, well-coordinated attacks,” and that “Intelligence monitoring had overheard a number of known bin Laden operatives congratulating each other after the attacks. Information collected days earlier but only now being translated indicated that various known operatives around the world anticipated a big event. None specified the day, time, place or method of attack.” Richard Clarke later corroborates that Tenet had at this time told the president he was certain that al-Qaeda was to blame. Yet only six weeks later, in an October 24, 2001 interview, Rice will claim differently. She will say, “In the first video conference, the assumption that everybody kind of shared was that it was global terrorists.… I don’t believe anybody said this is likely al-Qaeda. I don’t think so.” Tenet also relays a warning the CIA has received from French intelligence, saying another group of terrorists is within US borders and is preparing a second wave of attacks. Defense Secretary Rumsfeld briefs on the status of US forces, and states that about 120 fighters are now above US cities. [Woodward, 2002, pp. 26-27; Clarke, 2004, pp. 21-22; 9/11 Commission, 7/24/2004, pp. 326 and 554; Tenet, 2007, pp. 169] The meeting reportedly ends around 4:00-4:15 p.m. [Daily Telegraph, 12/16/2001; Washington Times, 10/8/2002]
3:20 p.m. September 11, 2001: White House Incorrectly Suspects a US Airways Flight from Spain of Being Hijacked
A US Airways plane that is flying to the United States from Madrid, Spain, is incorrectly suspected of being hijacked. [Federal Aviation Administration, 9/11/2001; White House, 10/24/2001] It is stated over an FAA teleconference that the White House has reported this suspicious aircraft, which is heading to Philadelphia International Airport, and the military is scrambling fighter jets in response to it. [Federal Aviation Administration, 1/2/2002] NORAD’s Northeast Air Defense Sector (NEADS) was alerted to the plane by US Customs and the FBI, according to a NORAD representative on the Pentagon’s air threat conference call (see 9:37 a.m.-9:39 a.m. September 11, 2001). NORAD has been unable to locate the aircraft on radar, according to the NORAD representative. [US Department of Defense, 9/11/2001 
] Accounts conflict over whether the plane is US Airways Flight 930 or Flight 937. [Federal Aviation Administration, 9/2001; Federal Aviation Administration, 9/11/2001; Federal Aviation Administration, 1/2/2002]
Plane Is Reportedly Transmitting the Hijack Signal – Lewis Libby, Vice President Dick Cheney’s chief of staff, who is in the Presidential Emergency Operations Center (PEOC) below the White House, will later recall that when those in the PEOC learn of the suspect flight, “we got word that it was only 30 minutes or so outside of US airspace.” According to Libby, the plane’s transponder is transmitting the code for a hijacking: He will say it is reported that the flight has been “showing hijacking through some electronic signal.” [White House, 11/14/2001] However, according to the NORAD representative on the air threat conference call, the plane’s transponder has not been “squawking” the code for a hijacking. “We do not have squawk indication at this point,” he has said.
Plane Is Reportedly Diverted to Pittsburgh – An FAA representative on the air threat conference call apparently says an e-mail has been sent from the suspicious aircraft, stating that the plane is being diverted to Pittsburgh, although the FAA representative’s communications are distorted and therefore unclear. [US Department of Defense, 9/11/2001 ]
President Says Fighters Can Shoot Down the Plane – President Bush discusses the suspicious US Airways flight with Secretary of Defense Donald Rumsfeld over the air threat conference call after landing at Offutt Air Force Base in Nebraska (see 2:50 p.m. September 11, 2001) and Major General Larry Arnold, the commander of the Continental United States NORAD Region (CONR), listens in. [Filson, 2003, pp. 87-88] Rumsfeld wants Bush to confirm that fighters are authorized to shoot down the plane if it is considered a threat to a city in the US. “The reason I called… was just to verify that your authorization for the use of force would apply as well in this situation,” he says. Bush replies, “It does, but let us make sure that the fighters and you on the ground get all the facts.” [US Department of Defense, 9/11/2001 ]
Plane Is on the Ground in Spain – After a time, it will be found that the plane is not a threat and is on the ground in Spain. Arnold will be called by Colonel Robert Marr, the battle commander at NEADS, and told, “We just talked to the airline and that aircraft is back on the ground in Madrid.” [Filson, 2003, pp. 88] According to Libby, “It turned out that, I think, it was only 35 minutes out of Spanish airspace, not out of our airspace.” [White House, 11/14/2001] Reggie Settles, the FAA representative at NORAD’s Cheyenne Mountain Operations Center in Colorado, will be informed by US Airways that Flight 937 in fact never existed. However, he will be told, there is a US Airways Flight 911, which “took off from Madrid,” but “has turned back and returned to Madrid,” and “is not en route to the United States.” [US Department of Defense, 9/11/2001 ]
President Decides to Leave Offutt after the Concerns Are Resolved – After he learns that the suspicious plane is back in Spain, Arnold will pick up the hot line and tell Bush: “Mr. President, this is the CONR commander.… No problem with Madrid.” According to Arnold, Bush will reply, “Okay, then I’m getting airborne.” [Filson, 2003, pp. 88] Bush will take off from Offutt aboard Air Force One at around 4:30 p.m. (see (4:33 p.m.) September 11, 2001). [CNN, 9/12/2001] Numerous aircraft are incorrectly suspected of being hijacked on this day (see (9:09 a.m. and After) September 11, 2001). [9/11 Commission, 7/24/2004, pp. 28; Newhouse News Service, 3/31/2005] The US Airways flight from Madrid is the last of these, according to Arnold. [Code One Magazine, 1/2002]
3:30 p.m. September 11, 2001: White House Personnel and Reporters Removed from Air Force One Flown Back to Washington
A Boeing 757 takes off from Barksdale Air Force Base, Louisiana, to fly a group of reporters, congressmen, White House staffers, and Secret Service agents to Washington, DC. [Salon, 9/12/2001; Sarasota Magazine, 11/2001; Rove, 2010, pp. 259; National Journal, 5/3/2011] The group consists of individuals considered nonessential passengers that had been traveling on Air Force One, whom members of President Bush’s staff decided to leave behind when the president’s plane departed from Barksdale (see (1:00 p.m.) September 11, 2001). It includes eight reporters, two congressmen, numerous White House staffers, and several Secret Service agents. After Air Force One took off from the base earlier in the afternoon to fly the president to his next destination (see 1:37 p.m. September 11, 2001), these individuals were escorted to a building, where they remained until the plane arrived for them. [USA Today, 9/11/2001; Sarasota Magazine, 11/2001; Fleischer, 2005, pp. 145] Blake Gottesman, Bush’s personal assistant, who was among those left behind at Barksdale, was given the task of getting the group back to Washington. He has been able to commandeer a Boeing 757 from the Air Force’s Special Missions Fleet. [Rove, 2010, pp. 259] This plane was sent from Andrews Air Force Base, just outside Washington, to Barksdale. [Rochester Review, 9/2004] It is painted with the “United States of America” label, and has an office, a private cabin, and all-first class seats. It has in fact been used previously as Air Force One. [USA Today, 9/11/2001] About two hours after the president and his entourage left Barksdale, the plane takes off from the base with the group of former Air Force One passengers on board. [Newseum et al., 2002, pp. 165] It lands at Andrews Air Force Base around 5:00 p.m. [Sarasota Magazine, 11/2001; National Journal, 5/3/2011] Reuters correspondent Arshad Mohammed, who is on the plane, will later comment, “It’s sort of amazing that they got us back to DC that same day when planes were locked down all over the country.” [Newseum et al., 2002, pp. 165]
3:30 p.m. September 11, 2001: FAA Manager Sliney Announces that All Flights Inbound to US Have Landed
Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, announces that the last of the aircraft inbound to the United States has landed. [Spencer, 2008, pp. 279] At 10:21 a.m., the FAA ordered the diversion of all international flights inbound to the US (see 10:21 a.m. September 11, 2001). Most flights that were close to US shores then headed for Canada, while other flights headed back to the airports they had come from. [Time, 9/14/2001; Federal Aviation Administration, 3/21/2002] In total, 239 diverted aircraft have landed at Canadian airports. Most of them had been heading to the US from Europe. [NAV Canada, 7/22/2005]
3:31 p.m. September 11, 2001: FBI Issues Lookout Warning for White Van Possibly Connected to 9/11 Attacks
The FBI issues a BOLO (be on lookout) bulletin for three suspicious men who were seen leaving the New Jersey waterfront minutes after the first hijacked plane hit the WTC (see Shortly After 8:46 a.m. September 11, 2001). Law enforcement officers in the greater New York City area are warned in a radio dispatch to watch for a “vehicle possibly related to New York terrorist attack.” The bulletin reads, in part: “White, 2000 Chevrolet van…with ‘Urban Moving Systems’ sign on back seen at Liberty State Park, Jersey City, NJ, at the time of first impact of jetliner into World Trade Center…. Three individuals with van were seen celebrating after initial impact and subsequent explosion. FBI Newark Field Office requests that, if the van is located, hold for prints and detain individuals.” The van is located a short time later and five men inside it are arrested (see 3:56 p.m. September 11, 2001). [CounterPunch, 2/7/2007]
3:50 p.m. September 11, 2001: White House Arranges to Transport FBI Crisis Response Unit Back to Washington as Matter of Priority
Government and military officials in the Presidential Emergency Operations Center (PEOC) below the White House learn that the FBI’s crisis response team wants to be flown from California back to Washington, DC, and, because of the team’s crucial role in responding to terrorism, they arrange a flight for it as a matter of priority. [Darling, 2010, pp. 73-75] The FBI’s Critical Incident Response Group (CIRG) arrived in California the previous day for a week of field training (see September 10, 2001) and was therefore stranded away from Washington when the terrorist attacks occurred this morning (see 10:03 a.m. September 11, 2001). [NBC 4, 9/11/2001; Darling, 2010, pp. 75]
FBI San Francisco Office Arranges to Get Team to Washington – Two agents belonging to the CIRG learned of the attacks when the FBI’s San Francisco field office phoned them just before 9:00 a.m. (Eastern time) and alerted them to the events in New York. The agents quickly went to the field office, where Bruce Gebhardt, the special agent in charge, gave them the details of what had happened, and told them to get their team together and head to the San Francisco airport. Gebhardt said that although US airspace was closed to all commercial air traffic (see (9:45 a.m.) September 11, 2001), he would do what he could to get the CIRG transported back to Washington as soon as possible. The team members therefore packed their gear and went to the airport. [Federal Bureau of Investigation, 8/18/2004; Darling, 2010, pp. 75-76]
Transporting Unit Home Becomes ‘Priority’ at White House – In the PEOC, Colonel Michael Irwin, the director of operations for the White House Military Office, is called by a senior member of the FBI, who requests airlift support for the CIRG. The request is quickly passed to Joe Hagin, the White House deputy chief of staff. Hagin hands it back to Irwin and says: “I want you to get these folks back to DC immediately! Let the military know this is a White House priority.” The task of getting the CIRG back to Washington is then passed to Major Robert Darling, the White House Military Office airlift operations liaison officer, who is also in the PEOC. It becomes his “number-one mission priority.” The CIRG is the unit that coordinates the FBI’s rapid response to crisis incidents, including terrorist attacks. Therefore, “It made perfect sense,” Darling will later comment, “that the president would want them home and at the ready, given the day’s events.”
United Airlines Offers to Provide Aircraft – After learning that the FBI has essential personnel trying to return to Washington, United Airlines quickly offers its services. If the White House can authorize an aircraft to fly under the Special Assignment Air Mission designator, the airline says, it will provide the required aircraft and crew immediately. With the approval of Hagin and a phone call to NORAD, United Airlines Flight 8811 is authorized to transport the CIRG back to Washington. “Within the hour” of this authorization being given, according to Darling, the CIRG members will take off from San Francisco and head back to Washington (see Late Afternoon September 11, 2001). [Darling, 2010, pp. 73-76]
3:55 p.m. September 11, 2001: President Bush Said to Be at Undisclosed Location
White House adviser Karen Hughes briefly speaks to the media and says President Bush is at an undisclosed location, taking part in a video conference. This is possibly the only in-person media appearance by any Bush administration official since the attacks and until a news conference by Defense Secretary Rumsfeld at 6:40 p.m. [CNN, 9/12/2001]
3:56 p.m. September 11, 2001: Five Apparent Israeli Spies Arrested for Puzzling Behavior at Time of First WTC Attack
Five Israelis are arrested for “puzzling behavior” related to the WTC attacks. Shortly after an FBI lookout bulletin was issued for a van with the words “Urban Moving Systems” written on the side, officers with the East Rutherford Police Department in New Jersey stop the van after matching the license plate number with the one given in the bulletin. According to the police report, Officer Scott DeCarlo and Sgt. Dennis Rivelli approach the van and demand the driver exit the vehicle. The driver, Sivan Kurzberg, does not obey after being asked several more times, so the police physically remove Kurzberg and four other men from the van and handcuff them. They have not been told the reasons for their arrest, but Kurzberg tells them, “We are Israeli. We are not your problem. Your problems are our problems. The Palestinians are the problem.” Again before the police have made any mention of the 9/11 attacks, another one of the arrested men says, “[W]e were on the West Side Highway in New York City during the incident.” In fact, it will later be determined they were on the roof of a building at Liberty State Park, watching and videotaping the first crash into the WTC (see Shortly After 8:46 a.m. September 11, 2001). [Bergen Record, 9/12/2001; Ha’aretz, 9/17/2001; CounterPunch, 2/7/2007] The FBI and additional police quickly arrive. They shut down the section of Route 3 in East Rutherford where the van was stopped and evacuate a nearby hotel as a security precaution. [Bergen Record, 9/12/2001] One man is found with $4,700 in cash hidden in his sock, another has two foreign passports on him, and a box cutter is found in the van. [ABC News, 6/21/2002] Another has pictures of the men standing with the burning wreckage of the WTC in the background. [Forward, 3/15/2002] All five identify themselves as Israeli citizens and claim to be working for the New Jersey-based Urban Moving Systems company. In addition to the driver Sivan Kurzberg, the others are identified as Paul Kurzberg (Sivan’s brother), Oded Ellner, Omer Marmari, and Yaron Shmuel. The men are detained but not charged. [Forward, 3/15/2002; ABC News, 6/21/2002] The next day it will be reported that “bomb-sniffing dogs reacted as if they had detected explosives.” An investigator high up in the Bergen County law enforcement hierarchy will say in 2006, “There are maps of the city in the car with certain places highlighted…. It looked like they’re hooked in with this [referring to the 9/11 attacks]. It looked like they knew what was going to happen.…It looked like they knew what was going to happen when they were at Liberty State Park.” [Bergen Record, 9/12/2001] The FBI will later conclude at least two of the five are Mossad agents and that all were on a Mossad surveillance mission. The FBI interrogates them for weeks. [Forward, 3/15/2002] They are held on immigration violation charges, but will be released 71 days later (see November 20, 2001). [ABC News, 6/21/2002]
Between 4:00 p.m. and 5:00 p.m. September 11, 2001: Defense Secretary Rumsfeld and Joint Chiefs Vice Chairman Myers Visit the Pentagon Crash Site
Secretary of Defense Donald Rumsfeld and General Richard Myers, vice chairman of the Joint Chiefs of Staff, visit the site of the Pentagon attack. [American Forces Press Service, 9/9/2011; George C. Marshall European Center for Security Studies, 8/3/2012] Since 12:19 p.m., the two men have been in the Executive Support Center, on the third floor of the Pentagon (see 12:19 p.m. September 11, 2001). [Goldberg et al., 2007, pp. 132; Myers and McConnell, 2009, pp. 156-157] Rumsfeld visited the crash site this morning, immediately after the Pentagon was attacked (see Between 9:38 a.m. and 10:00 a.m. September 11, 2001). [Cockburn, 2007, pp. 1-3; Goldberg et al., 2007, pp. 130] But this is the first time Myers has been there. [MSNBC, 9/11/2002] Colonel Matthew Klimow, Myers’s executive assistant, accompanies them. [George C. Marshall European Center for Security Studies, 8/3/2012]
Myers Notices Plane Parts – When they arrive at the crash site, the men inspect it. [Myers and McConnell, 2009, pp. 158] Klimow will later describe what he sees. “The first thing I saw was a huge debris field—bits and pieces of Flight 77”—the plane that hit the Pentagon (see 9:37 a.m. September 11, 2001)—“scattered on the ground, glittering in the sun like confetti,” he will say. [George C. Marshall European Center for Security Studies, 8/3/2012] Myers will recall that some of the heavier parts of the airliner—the landing gear and the engines—are recognizable. [American Forces Press Service, 9/9/2011] Klimow also notices the “huge V-shaped gash in the building” and “smoke still billowing up.” [George C. Marshall European Center for Security Studies, 8/3/2012] “The walls and roof on a wide section of this western Pentagon sector had collapsed into a heap of still-smoldering rubble,” Myers will describe. [Myers and McConnell, 2009, pp. 158] However, he will comment, he is “impressed that more of the building hadn’t collapsed.” [American Forces Press Service, 9/9/2011] Myers also notices the many workers, including firefighters, medical personnel, and police officers, who are trying to help in any way they can. [MSNBC, 9/11/2002]
Rumsfeld and Myers Talk to Rumsfeld’s Flight Surgeon – While Rumsfeld and Myers are at the crash site, Colonel John Baxter comes over and talks to them. [George C. Marshall European Center for Security Studies, 8/3/2012] Baxter is the commander of the Pentagon’s Air Force Flight Medicine Clinic and also Rumsfeld’s flight surgeon, who accompanies the secretary of defense on trips. [Goldberg et al., 2007, pp. 58; Condon-Rall, 2011, pp. 15] He describes to Rumsfeld, Myers, and Klimow the triage and treatment of patients he has conducted. It is unclear when Rumsfeld and Myers visit the crash site. They go there at 4:00 p.m., according to Klimow. [George C. Marshall European Center for Security Studies, 8/3/2012] But Myers will recall that they go there “[j]ust before 5:00 p.m.” [Myers and McConnell, 2009, pp. 158] Rumsfeld will visit the site again later this afternoon with a larger group (see (Between 5:00 p.m. and 6:30 p.m.) September 11, 2001). [Clarke, 2006, pp. 228]
Late Afternoon September 11, 2001: Head of FBI’s Washington Office Away in South Carolina, Flown Back to DC
Van Harp, the head of the FBI’s Washington, DC, field office, is away from the capital in South Carolina for his summer vacation, and has to be flown back to Washington in an FBI plane to help respond to the terrorist attacks. [Washington Post, 3/4/2002; US Department of Health and Human Services, 7/2002, pp. C45, C47 ; 9/11 Commission, 12/15/2003 ] Harp took command of the Washington field office (WFO) as its new assistant director in charge in July this year. [Washington Post, 4/18/2003; Federal Bureau of Investigation, 2010] But on this day he is in Hilton Head, South Carolina, on vacation with his wife, children, and grandchildren. He learned of the first plane hitting the World Trade Center when his secretary, Donna Cummings, paged him shortly after the attack occurred. Harp then called Cummings and she told him what had happened. He switched on the television in time to see the second plane crashing into the WTC, and had known then that he needed to return to Washington.
FBI Granted Permission to Send Plane to Collect Harp – Because all planes have been grounded across the US (see (9:45 a.m.) September 11, 2001), the FBI initially arranged for state troopers in South Carolina, North Carolina, and Virginia to drive Harp back to Washington. But the bureau was then able to get special permission from the FAA to send an aircraft to fly Harp home. [Kessler, 2002, pp. 424; Washington Post, 3/4/2002; US Department of Health and Human Services, 7/2002, pp. C47 ] The FBI therefore sent one of its aircraft to collect Harp from Hilton Head Airport. The small, single-engine plane received clearance to take off from Manassas Regional Airport, 30 miles west of Washington, at around 2:30 p.m. The time when it lands in Hilton Head is unstated, as is the time when it lands back at the Manassas airport. From the Manassas airport, Harp drives to an FBI command post at Washington Dulles International Airport and then arrives at the WFO sometime later in the afternoon. He will stay at the field office until 2:20 a.m. [Federal Aviation Administration, 9/11/2001; Kessler, 2002, pp. 424; Federal Aviation Administration, 3/21/2002, pp. G-2, S-41]
Three of Office’s Four Leaders Absent – The WFO is the second largest of the FBI’s 56 field offices in terms of staffing. It comprises 657 agents and 650 professional support staff. Serving under Harp, three special agents in charge (SACs) direct the office’s administrative and technical, criminal investigations, and national security divisions. However, of the WFO’s four senior leaders, only SAC Arthur Eberhart, the head of the administrative and technical division, was present at the office when the terrorist attacks took place. SAC Ellen Knowlton, who headed the criminal investigative division, was recently reassigned to FBI headquarters, and so her position is currently vacant. SAC Timothy Bereznay was only recently appointed to head the national security division, and so he has not yet reported to the WFO. [US Department of Health and Human Services, 7/2002, pp. C3, C45 ; 9/11 Commission, 12/15/2003 ; Federal Bureau of Investigation, 4/6/2006] The WFO will be one of the key FBI offices involved in the fight against terrorism following the 9/11 attacks. [Washington Post, 4/18/2003]
